This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The brake and ABS are on. Also there is a lightning bolt that appears on the cluster. The honk does not want to work as well and it is associated with the airbag since its installed with it in the center of the steering wheel.
The contact owns a 2010 Jeep Compass. The contact received notification of NHTSA campaign number: 16V668000 (air bags, seat belts); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that the air bag warning indicator illuminated. The approximate failure mileage was 150,000. The contact called larry H. miller Chrysler Jeep Dodge Ram albuquerque (8528 lomas blvd ne, albuquerque, nm 87710, 505-404-0108). The dealer stated that they were unable to provide a timeframe for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 150,000. Parts distribution disconnect.
The contact owns a 2010 Jeep Compass. The contact received notification of NHTSA campaign number; 16V668000 (air bags, seat belts); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called van andel and flikkema Chrysler Jeep (3844 plainfield ave, ne, grand rapids, mi 49525; 616-363-9031) and was informed that the recall repair appointment had to be rescheduled for the fourth time with given cause. The manufacturer was made aware of the issue, contacted the dealer, but was unable to expedite the dealer's appointment. The contact had not experienced a failure. Parts distribution disconnect.
The local dealership ipac (ingram park Chrysler Dodge Jeep Ram) san antonio, Texas 210.998.9782 is not providing me with assistance in repairing my recalled vehicle. My Jeep was dropped off August 24, 2017 with the dealership and I was notified that an additional part needed to be ordered to complete the recall repair. I was told it would take 3 days to get the part in. I left my car until Monday 8/28/17 and when car was still not repaired I picked up so I could take my grandchildren to school. I was told I would be called when the part came in. It is now September 5th and I have not heard back from service dept. I have called 4 separate occasions and keep getting transferred to a line no one answers and with no voice mail. I was assured by ray that communication would not be an issue. I have also tried chatting with the store online and no one will answer my questions regarding the status of recall repair. I keep being told someone will call back and no one does. I am now going into week 2 since I made contact with the service dept to have my Jeep repaired. My Jeep is still not fixed and there is no scheduled date for repairs to take place.
- San Antonio, TX, USA
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Takata recall. The contact owns a 2010 Jeep Compass. The contact received notification of NHTSA campaign number: 16V668000 (air bags, seat belts) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer (cross Chrysler Jeep Fiat, 1501 gardiner ln, louisville, ky 40218, (502) 459-9900) did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repair. The contact was not experiencing a failure. VIN tool confirms parts not available.
The contact owns a 2010 Jeep Compass. The contact received notification of NHTSA campaign number: 16V668000 (seat belts, air bags) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was contacted at 800-853-1403. The manufacturer stated that the parts would come within 2 months. The manufacturer was made aware of the issue and a case number was not provided. The contact had not experienced a failure. VIN tool confirms parts not available.
I am unable to use my 2010 Compass to Transport my family because of fear the passenger airbag is dangerous. Since no remedy is available, what am I to do"? I must have transportation. How many deaths must occur before fca makes a cash settlement so I can replace my car? how long must american consumers be at risk for the lives of passengers" fca is legally responsible. I cannot afford to keep renting a vehicle.
Takata recall. The contact owns a 2010 Jeep Compass. The contact received notification of NHTSA campaign number: 16V668000 (air bags) however, the part for the repair was unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced any failure. The vehicle was not taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the issue. Parts distribution disconnect.
Takata recall. The contact owns a 2010 Jeep Compass. The contact received notification of NHTSA campaign number: 16V668000 (seat belts, air bags) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The dealership tells me that the replacements are still unavailable. I've known about this issue since May 2015...almost 2 years!! when can I get my vehicle fixed so that I can drive it without worrying about being killed if I have a crash!
The contact owns a 2010 Jeep Compass. The contact received notification of NHTSA campaign number: 16V668000 (air bags, seat belts). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2010 Jeep Compass. The contact received notification of NHTSA campaign number: 16V668000 (air bags, seat belts) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair the contact had not experienced a failure. The VIN was not available. Parts distribution disconnect. Updated 03/03/17
The contact owns a 2010 Jeep Compass. While driving approximately 2 mph, the vehicle accelerated independently and drove over a curb. As a result, the contact crashed into a pole. The air bags did not deploy. The contact sustained a minor injury from the seat belt, but did not require medical attention. A police report was not filed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 28,000.
The contact owns a 2010 Jeep Compass. The contact stated that the front passenger's side shoulder belt webbing failed to retract. The failure recurred intermittently. The contact referenced NHTSA campaign id number 13V233000 (air bags, electrical system, seat belts) and was advised by the dealer that the vehicle was no longer eligible under for the recall remedy although the vehicle was included in the recall. The dealer performed a point check inspection however, the vehicle was not repaired. The manufacturer was notified of the problem. The approximate failure mileage was 38,000.
The contact owns a 2010 Jeep Compass. The contact stated while driving approximately 40 mph he lost control of the vehicle and crashed, and none of the air bags deployed. The vehicle was destroyed. A police report was filed. The driver injured her back, neck, and legs. The vehicle was towed to a salvage yard. The manufacturer was made aware of the failure. The approximate mileage was 32,468.
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- Los Fresnos, TX, USA