This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
After 4 years of driving my 2011 Jeep Compass and hitting 95,000 miles on it, I noticed that there were problems with filling up my tank and my car stalling. If I don't stop the gas pump myself, a few seconds after pulling out of the gas station my car would stall and idle until my engine would just shut off and my wheel and break would lock. This happened while entering a highway, going into a busy intersection, and trying to get out of large mall space. In all of these settings, I was inches away from a car crash. I have brought this up to multiple mechanics who have never heard of this problem and weren't sure what to do. After doing my own research I realized that this is a common Chrysler/Jeep issue with models made between 2005-2015 models. There are no warning lamps, messages, or any signals that my car is going to stall and idle. I could not imagine a larger safety risk to myself, my passengers, and all of the drivers around me. Last week after filling up my tank and intentionally not filling it up all the way, I thought I was safe to drive home but I was wrong. As I was crossing the intersection five-way traffic, my car began to stall as a semi-truck was heading right into me. Thankfully, I shut my engine off and quickly turned it back on to move out of the middle of the road.
I was driving down the road on route 73 in cinnaminson NJ at 930 pm with my 15 year old daughter. All of a sudden, without warning - the engine shut off and my car had zero power. The power steering was locked up and we almost got rear ended by a huge truck. It was terrifying. I called road side assistance and had to wait in a dark car with no heat. This is horrible
After every single time I fuel up my car, the whole car sputters. I have taken my car in and had my oil changed and received a tune up. Last week, after having all of this work done, I go to fill up my tank, I turn the car on it sputters as I accelerate out of the gas station, then I pulled out onto a very busy street to drive home and not even a quarter mile down the road my car stalls out, power steering is lost, and I almost get hit from on coming traffic dur to me losing control of the vehicle. I put the car in park and turn the car back on and it seems fine. Again this issue only happens immediately after getting gas. This issue is apparently well known but there is no recall out yet. Here is a link to other people having the exact same problem as me: "bucking after I fill up with gas. - cargurus" https://www.cargurus.com/cars/discussion-T29898_ds631498
The etc light comes on and the vehicle won't go when stepping on the gas. The engine cuts off in the middle of driving. Some days it starts some days it doesn't. replaced the relay switches twice and the etc. Neither seems to help. I drive a highway to work everyday and I pray that if it acts up, I can find a place to pull over
- Ilion, NY, USA
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Stalled after filling up with gas. The mechanic was not sure what the problem was but after fixing what they thought it may be. $500 dollars latter. It is still stalled after I filled up. Very scary crossing 4 lane's of traffic after your car stalled, starts right back, then stalled again. Now they are tell it may be in the gas tank. I don't have money for all the guessing. Something needs to be done!
Filled tank and car stalled while driving away three times (after driving a short distance) called for a tow and taken to mechanic where they couldn't identify the problem. Then again, approximately three months later, stalled after filling the gas tank while making a left out of the gas station across traffic. Quickly restarted the car, it bucked as though about to stall after another 3/4 mile, and then ran fine. Largest concern is directly after fill up, but there is frequently a buck/hesitation when accelerating as well.
Filled the 2011 Jeep Compass with gas and pulled out of gas station. Two seconds later my car completely shut off and the steering wheel locked up. I managed to get it partially to the side of the road by letting it roll and brake, but cars behind me were not prepared for this and 3 cars swerved out of the way at the last minutes before slamming into me.
Marked by an audible whine and the illumination of the transmission overheat light, the cvt on the 2.4L 4-cylinder engine in the 2011 Jeep Compass experiences significant and dramatic power loss. This is especially prevalent at sustained highway speeds creating a potentially unsafe situation. If the transmission overheats too much, the vehicle will not move until the transmission cools down. This issue first happened on my 2011 Jeep Compass in July 2014 and was temporarily rectified by Jeep. Their solution was to replace the cvt transmission fluid. However, this problem has returned this summer under highway use, especially on hot days. On Saturday, September 12, my family and I experienced not only the whine from the cvt, but significant power loss on the highway. Fortunately, having experienced this previously, I was able to pull the vehicle to the shoulder allowing the transmission to cool down without incident. Chrysler refuses to acknowledge the problem despite a plethora of evidence that this cvt transmission is defective. Here is a link to a video/case that is nearly identical to what I have experienced: Https://www.youtube.com/watch?V=vnkezt0mr-4
The contact owns a 2011 Jeep Compass. The contact stated that while driving 70 mph, the vehicle stalled without warning. The contact mentioned that the failure recurred multiple times. The vehicle was towed to the dealer. The technician was unable to diagnose the failure on their initial visit, but the second time the fuel injection system was replaced. The remedy failed to correct the problem and the failure recurred. The manufacturer was made aware of the failure but did not offer any assistance. The vehicle was not repaired. The failure mileage was 12,000 and the current mileage was 30,000.
A D V E R T I S E M E N T S
- Skokie, IL, USA