really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
78 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Jeep Compass transmission problems

transmission problem

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2011 Jeep Compass Owner Comments

problem #3

Jun 192011

Compass 4-cyl

  • 100 miles


(among other problems), this 2011 Jeep Compass has transmission difficulties. On multiple occasions the automatic transmission has failed to shift from gear to gear without manual assistance. It will whine and strain and just not change, even as the RPM climb sky high, it will not shift without assistance. This failure was first documented on 6/19/11 but there were multiple failure before this date. The system failure has resulted in a reduction of power to such extent that it is difficult to safely merge into a lane of traffic. During such episodes the accelerator could be pressed to the floor and the maximum speed would not exceed 20 or 25 miles per hour. This vehicle (which has other problems) is considered to be unsafe. I am presently waiting for a company "investigator" to access these problems.

- Tuscaloosa, AL, USA

problem #2

May 312011

Compass 4-cyl

  • 70 miles
The problem vehicle is a 2011 fwd Jeep Compass. On 5/31/11 within the first 10 (ten) miles of ownership the vehicle stalled out on me while stropped at a traffic light. I put the vehicle in park and was able to restart it without any difficulty. On 6/19/11 (while in motion), without any advance indication of a problem the vehicle totally lost power. I put it in neutral and was able to roll it out of traffic and into a turn lane. The vehicle struggled to restart but did after a couple of tries, a "check engine" light came on and remained on for approximately 30 miles. After weeks, I am still waiting for an "inspector" to examine the vehicle.

- Tuscaloosa, AL, USA

problem #1

Jun 012011

Compass 4-cyl

  • Automatic transmission
  • 65 miles
The contact owns a 2011 Jeep Compass. The contact stated that the steering wheel would pull hard toward the right when driving at various speeds. The vehicle was taken to the dealer for diagnostics. The technicians stated that the failure was caused by a combination of the nature of the front wheel drive vehicle and driver inexperience. The technicians adjusted the camber yet the failure continued after the adjustment. The vehicle was not further repaired. The approximate failure mileage was 65. Updated 07/20/11 the consumer also stated the transmission failed to change gears. There was a whining sound and it felt as though, it was straining to change gears. The failure resulted in a loss of power necessary to merge safely from one lane of traffic to another. The consumer stated the vehicle lost all power. The vehicle struggled to re-start, but eventually it did. The check engine light illuminated afterwards. Updated 11/21/11

- Tuscaloosa, AL, USA

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