This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving my Jeep it just stalled on me in the middle of the city road with no warning at all the car doesn't turn off it just won't drive anymore when I push on the gas pedal so I just put the car in park and turn the car off and turn it back on and it drives it does this a lot to me while I am driving it.
After I pumped gas into the car, as soon as I exited the gas station and entered on the street the car engine goes off, no power steering, no acceleration. I pull over to the right and put the car on park and restart the car. It was ok. I was hesistant to get on the freeway so I drove to a empty lot to see if it happen again and sure enough as soon as I travel a few yards, the engine goes off again. Scary if it happens in the middle of the freeway with lots of traffic.
While driving my Jeep all of a sudden the engine stalled. No warning. No other issues. I tried to restart and my engine light came on and the electronic throttle control {etc} light came on. The engine would not turn over, but kept trying to start until I turned keys to off. I waited 10 minutes and tried it again. It started, however the engine light stayed on. I was able to drive home without another incident.
The contact owns a 2012 Jeep Compass. The contact stated that the engine stalled numerous times without warning while driving various speeds. The dealer was unable to locate a failure code. The manufacturer stated that the vehicle was not included in NHTSA campaign number: 13V120000 (fuel system, gasoline). The vehicle was not repaired. The failure mileage was 38,816.
A month or so after buying my car (used) it started to struggle going up hill. As time went on the struggle uphill turned into stalling. Then it progressed to extreme difficulty getting up to speed when just getting on the freeway. Soon it started to over heat if driven longer than an hour. With all of the issues put together it ha become very stressful and scary to drive. We took it into the mechanic and he discovered the smooth transition transmission is faulty and causes the car to overheat. He said it was a matter of time until the transmission drops. I no longer feel safe taking my family anywhere in the car. Between the sluggishness, stalling, overheating and transmission my car is a ticking time bomb. If any of this happens on the freeway my family and possibly others could get severely injured. I have looked up online and found many others have this same issue.
- Lehi, UT, USA
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The contact owns a 2012 Jeep Compass. While driving various speeds, the vehicle shut off without warning and the check engine and battery warning indicators illuminated. The vehicle was taken to an independent mechanic where the failure was diagnosed as an electrical issue. The battery and alternator were replaced, but the failure recurred. The manufacturer was not notified of the failure. The approximate failure mileage was 50,000.
My 77 year old mother was driving vehicle on highway 159 in maryville, il when the engine stalled. She was able to pull off roadway. Engine light appeared. Turned vehicle off and then restarted. Went to dealership where they used some type of hand held tester. It showed code PO335 which is crankshaft position sensor. This happen two days later when turning into parking lot. Same as above. This is a very dangerous thing to happen especially driving 45 mph.
I purchased my Compass in June & 2 months later with mileage being460 I took a trip to Virginia from NJ 3 hours into the trip driving on rte 66 which is a very busy highway 18 wheeler trucks flying by. The car shut down & I pull to the side but there is no shoulder on that highway so I was stuck up against a cement wall around a bend of cars flying by blaring their horns at me. Luckily state troopers were there on the other side for an accident there was screaming at us to move because that was a very dangerous spot today we yelled back the car will not start. One of the state troopers pain behind us with their lights and we had to wait on a tow truck and taxi cab for us to get to the hotel. The vehicle was left at a sunoco station as a cab drove around looking for a hotelavailable. The next morning we went to the sunoco and they said the car started as soon as I got there they did a diagnostic and nothing was wrong. I drove the car another two and a half hours to my destination and went to the Jeep dealer there. They kept the car all day and found nothing wrong but yet it stalled on me twice and would not restart. I was petrified to drive the vehicle back home which was a six hour trip so I handed in the Compass to the dealer where I had traveled to and had to purchase a new vehicle and come out of pocket $5,000. I tried to fight the dealer that sold it to me & back and forth Chrysler Corp. They would not do anything about this they didn't even offer to pay my towing fee or my hotel fees. They did not give me any type of credit & I had proof of everything that had happened. Now I see all these people complaining of this situation. We could've been killed on that highway that had no shoulder god was definitely with us. & their representatives at Jeep didn't even care. I'm now a nervous driver & do not like to take any trips. This experience has took a toll on my life.
As I was driving down the street to the gas station, I had about half a tank left, the check battery light would come on and my car would stall out as I was driving. I am afraid to drive my car now because this happened multiple times in January when the weather was cold and it had just rained, and now it is happening again in warm, sunny weather. I was lucky to not get in an accident because other cars were right behind me as I was driving. I would turn my car off, turn it back on and it would start, and then it would just shut down again after a few hundred feet. I took it to the dealership and they said they can't fix anything unless we can replicate the problem, but they couldn't. I don't want this to happen to me as I'm on a highway which could cause serious injury, so I am scared to drive my car, which I shouldn't be.
The first instance of the vehicle slowing rapidly when letting up on the gas occurred during rush hour on a local parkway. While travelling with the traffic, at about 67 mph, the traffic ahead started to slow. Rather than step on the brake, I lifted my foot from the gas pedal. Almost immediately the car began to quickly decelerate. It happened so fast that the person behind me almost hit me. They proceded to go around me and pulled abruptly in front of me and braked. He must have thought I did it intentionally. This had been happening at slower speeds and the service personnel at the dealership told me that I needed to drive the car more miles as they could not duplicate the problem. One tech even said that this is the way the cvt works and I'd have to get used to it. A similar incident occurred on the parkway about a month later. This time the outcome wasn't as severe as the initial occurrence. Traffic was a little lighter but moving just as quickly. I returned to the dealer for service and that is where the car is now. They cannot duplicate or find any failure codes for the problem. Again, a new service assistant told me that that is how the cvt works. I informed him as I had informed the others that I have driven vehicles with the cvt and it is not how they work. Having been a mechanic for a good part of my life, I dare say that I feel as though I am risking mine when driving this vehicle at highway speeds.
The contact rented a 2012 Jeep Compass. The contact stated that while traveling 75 mph, the vehicle suddenly stalled. After a few hours, the vehicle was able to be restarted. The vehicle was not taken to a mechanic and was not repaired. The failure and current mileages were 13,800. The VIN was not available..... updated 02-20-13 the consumer stated there is no known knowledge of the vehicle's follow up after it failed. Updated 02/26/2013
The contact owns a 2012 Jeep Compass. The contact stated that when driving 70 mph at high altitude, the vehicle would stalls but when driving in lower altitudes it would not. The vehicle was taken to the dealer who was unable to diagnose a failure. The manufacturer was notified and advised the contact that a representative would contact him within a few days. The vehicle was not repaired. The failure mileage was 12,000.
The first time, the check engine light went off I drove to the dealership and it was checked and returned, 2 weeks later the light turned on and the vehicle was taken back to the dealership, some oil applied to the connectors and returned. Yesterday, the light went off again while driving at 50mph, the vehicle stopped abruptly, the steering wheel didn't move and the engine stopped. Upon trying to restart the ignition, it kept starting by itself over and over. Now you can't accel the vehicle while in drive. The right strut was replaced on Feb 2012 because it broke.
A D V E R T I S E M E N T S
- Atwater, CA, USA