I started having problems in 09/11/2015 with my rear right control arm the rubber bushing gave out and the control arm was squeaking very loudly, I complained to the dealer and they gave me a goodwill service charge of $100 but after I asked if the control arm on the left also went bad would they also honor the goodwill they told me that it would be my problem. The left side of the rear control bushing has gone bad in Feb of 2016 now I have to fix this thing. I know that if it fails completely I could have a control problem. Would you please look into this. I have called Chrysler Jeep and all they said that it is not a recall but I know that other Jeep are have this same problem. Would you please intervene in this potentially dangerous problem, the happens when the vehicle is moving. Thanks for your time [xxx] 'information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'

- Mount Vision, NY, USA

I bought this Jeep June 25th 2015. I have had it in the shop 3 times, and I continue to have the same problem. The problem is with the traction control system. Repairs have been done to the traction control system even before I bought the vehicle. The car fax shows where it had been in the shop to have the struts were replaced back on April 25, 2014. It also shows that it had to have two tires replaced on 6/8/2015. I have taken the vehicle in 3 times to have the same issue corrected. Work orders from 7/18/2015, 8/25/2015 and 9/3/2015. I continue to have problems with it that I do not drive it. I feel it is unsafe. I feel any moment I could cause an accident that could hurt myself or someone else. The vehicle has swirled two times on me so bad that it almost caused me to hit the wall. If I had not stopped the vehicle fast enough, I would have hit the wall. If a car would have been on my right, I would have hit it. The vehicle had to be towed from the service road of the highway.

- Dallas, TX, USA

Early morning. Going N on I-75, exiting on exit 22 (glades parkway). Slowing down to exit, my daughter perceived a burning odor inside thecar, I tried to keep reducing the speed but the car accelerated by itself and the steering wheel locked, the exit curve was in front of us and thanks god we crashed into the sidewalk border, where the car went over the grass with the front right wheel, scratched the underneath and that allowed us to get out of the grass and stop the car. I am truly scared of getting into that car again. As a mater of fact, just thinking what may have happened, I do not want that car anymore, so I want to know what options do I have. Axle, suspension system, rack & pinion, bearings, wheel, engine supports, and more damaged.

- Miami, FL, USA