10.0

really awful
Crashes / Fires:
2 / 1
Injuries / Deaths:
3 / 0
Average Mileage:
32,767 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Jeep Compass miscellaneous problems

miscellaneous problem

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2014 Jeep Compass Owner Comments (Page 1 of 2)

problem #35

Jan 012023

Compass

  • miles

A D V E R T I S E M E N T S

The Electronic Throttle Control light(steady) and the Electronic Stability Control Activation/Malfunction Indicator Lights came on. There are times the engine light comes on. The vehicle would not accelerate, jerking kind of movement, going 20 miles.

- Malvern, AR, USA

problem #34

Apr 172023

Compass

  • miles
When driving, multiple times, the car has randomly lost all power leaving me unable to accelerate even use the horn or hazard lights to let other drivers know. Sometimes it restarts after putting it into park, removing the key, and then restarting it, but now it does not restart even after long periods of waiting. Sometimes it has also done this while driving but turned itself back on before the vehicle comes to a complete stop.

- Lafayette, CO, USA

problem #33

Nov 062021

Compass

  • miles
While driving on the freeway the AHR headrest deployed causing my head to be pushed forward. There was not an accident and the road was smooth. There was no reason for the headrest to deploy.

- Cypress , TX, USA

problem #32

Oct 182021

Compass 4-cyl

  • miles

A D V E R T I S E M E N T S

driving vehicle and a torrential down pour of water came out of the front interior light which is located at the windshield. The water fell onto the entire entire of the car onto me driving and almost caused an accident as I was shocked and surprised. I have a sunroof in this vehicle and in researching it find that prior lawsuits have been filed and won. Jeep is aware of this and does not inform the buyers instead ignores it. I researched and saw that the drainage tubes were too small and tend to clog up and Jeep does not inform the customer of this. When researching further this has happened over and over and no recall has ever been started. I could have died or severely injured other, Brought it to Jeeps attention and they stated we do not start recall that is up to the US government(arrogance of a supervisor) They refused to tell me who to report this to and told me to do the research myself If line is recorded it occurred11/03/2021 at app 3:10. I paid. approximately $920 for the repairs where the Jeep shop left 7 inches of water on my carpeting and drivers seat. Corporate stated my problem and to deal with Jeep repair shop If prior lawsuits were won on this every one is aware of this why is a recall not done to help the consumer and Jeep made to notify their customers to have maintenance done on drain tubes. Please help [XXX] [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Paramus, NJ, USA

problem #31

Oct 302021

Compass

  • miles
The activated headrest on the passenger side popped out randomly. The headrest is supposed to come out during a collision only. Researching this issue I have found that this is a common problem. This is obviously a safety problem as the spontaneous release could cause neck injuries, or in the case of an accident it may not work as intended. There was no warning of this in advance. The car is available for inspection, but I am now concerned for anyone riding in the passenger seat. I believe the same mechanism is on the drivers side also, so this may be an issue for that side also.

- Las Vegas, NV, USA

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problem #30

Aug 102021

Compass

  • miles
My car has a recall. I take my car to the dealership to fix the problem. But still the same problem from the same recall 2 or 3 times already. My car has been taking care in the dealership with not cost. But my big concern is why the same problem for the recall is coming back over and over. I also lost time when I take my car to the dealership even a full week. With no transportation and also always worry to go back again with the same issue. Is anyone can help me with this problem. Thank you

- East Palo Alto, CA, USA

problem #29

Jun 102021

Compass

  • miles

A D V E R T I S E M E N T S

I was driving at a normal speed and out of no where my head rest popped out so hard. It hit the back of my head and I almost got into an accident. It scared the living daylight out of me. I thought someone hit me from behind or that I got into an accident. There was no warning for this at all. I am very scared to drive my vehicle now. My neck does hurt at the moment, but no serious injury.

- Lake Hopatcong, NJ, USA

problem #28

Mar 262021

Compass

  • 75,000 miles
My anti-lock brake system fault indicator, stability control indicator and 4 wheel drive (with exclamation point) indicator are on when engine starts. Within 15 seconds of me driving, all indicator lights briefly turn off. That is followed by a ~5 seconds of my car stalling with the stability control indicator blinking. Shortly after, all lights turn back on. This is an ongoing issue that I have tested multiple times over the course of a week. I am worried to take my car outside of my neighborhood and believe it is an issue caused by the vehicle as opposed to self-inflicted. Note: I have replaced the battery and the issue remains. The vehicle has just under 75,000 miles.

- Liverpool, NY, USA

problem #27

Dec 092020

Compass

  • 1,010 miles
I have a 2014 keep Compass with a 2.0L engine and for some time now it has been stalling out really bad and also has problems with wanting to start but today on December the 9th at about 5:30pm or so I was driving down the interstate at a high speed of about 80mph when I had noticed my car was trying to get kinda hot so I turned my heater on to see if that would drop the temperature gauge down any which mind you it did not but instead I lost all engine power and also acceleration as well and when I would give gas it would not do anything but rise my rpms to extremely high level so the only thing I knew to do was get it off of the road as quickly as possible. What's concerning me though is that their is a recall on my car but with a 2.4L engine not the 2.0L but when I was reading the recall for said engine type the exact same symptoms applied to what my car did today so I'm wondering if that recall should be applied to the 2.0L engines as well.

- Wellston, OK, USA

problem #26

Oct 282020

Compass

  • 49,000 miles
I was driving 35mh when passenger side headrest deployed forward for no reason. Now I am very worried the driver's side could deploy forward while driving and resulting in an accident.

- Honolulu, HI, USA

problem #25

Jul 032020

Compass 4-cyl

  • 94,500 miles

A D V E R T I S E M E N T S

As I was driving yesterday my vehicle just randomly stalled out on me and after searching I find that this was an issue that lead to a recall. My vehicle at times will shutter/hesitate or whatever you want to call it which is also described in the recall. I don't believe this issue was properly resolved when the previous owner supposedly had it fixed

- Gwinn, MI, USA

problem #24

Jun 252020

Compass 4-cyl

  • 55,102 miles
While driving the ESC malfunction light came on and loss of power. Happened again and engine completely stalled and would not turn over for another five minutes.

- Lansdale, PA, USA

problem #23

Mar 102020

Compass 4-cyl

  • 19,442 miles
Both active head restraints deployed without impact. Appears to be under investigation on other Chrysler vehicles. This is one of our public school owned vehicles. I am the fleet specialist for loudoun county public schools.

- Leesburg, VA, USA

problem #22

May 202020

Compass 4-cyl

  • 86,899 miles
I have repeatedly got my car sent to a repair shop for screeching transmission & brakes. Every time no one can find an issue and the next day the noises will come back again. Recently once again my check engine light turned on. I have constantly stated there is obviously something wrong with the engine or transmission since the first month of buying this car, but no one can find anything so everything is good with the car apparently. Its not safe do something & I've filled a complaint before and gotten no response. Recent incident: The car is currently was stationary when I tried turning on my car and the check engine light came on. The past incidents: I was in motion on a 40mph road and the car completely shuts off. The repair shop took a crank piece out but that's not main problem since 2 weeks later my car doesn't want to turn on. Consumer stated she found the problem with the sensor.

- Trenton, NJ, USA

problem #21

Mar 022020

Compass

  • 85,000 miles
My car was driving fine. I was going down a 45mph road and then the transmission meter needle rises and then drops to 0. my car engine shuts off completely. I try to turn it on but it makes a sound with no start. Eventually after about 5min it starts up again & I hit the gas peddle to only get shut down again and the check engine light finally comes on. This isnt the first time & I recently got it check by the dealership. They said it was fine but I know its not my gut is saying the problem is associated with the recall Jeep had down on this car back in 2014. There are articles all about it and I tried explaining to them but I guess cause its a lot of work and money no one wants to open the engine.

- Hamilton, NJ, USA

problem #20

Nov 242019

Compass

  • 108,000 miles
I was driving on the expressway & all of a sudden my vehicle just started stalling. I couldn't drive any faster than 30mph. I could've been in an accident with my kids in the car with me. How is this not included in a recall? I've seen several other vehicles with the same issue. Plus there was a recall done in 2013 for this same issue with the engine stall so why isn't my vehicle included in this recall.

- Rochester, NY, USA

problem #19

Oct 192019

Compass

  • 140,000 miles
My truck stalled out while I was driving on I-75. I tried to restart it, and it came on but the electronic stability control signal and the electronic throttle control signal was flashing. The truck wouldn't go over 20 mph, and the signals never went off.

- River Rouge, MI, USA

problem #18

Aug 012018

Compass

  • 150 miles
The connection from spark plugs to coil packs-constant jerking of the vehicle making it feel like fuel isn't urging the vehicle forward.

- Turnersville, NJ, USA

problem #17

May 222019

Compass

  • 52,363 miles
I pulled onto the highway and this strange light lit and the car seemed to be racing but not going anywhere. I pulled into the shoulder of the road, put the car in park, and the light went off. I tried going again but within 500 ft and the light came back on. Frantic I pulled into a shopping mall and pulled out the car's manual. I found out that it was the electronic throttle body light. I made the trip home and the next day took the car to my mechanic. The mechanic scanned the check engine light and replaced the faulty throttle body. My car is a 2014 Jeep Compass latitude with 52,363 miles. I was charged $556.54 to fix my not yet 5 year old car!

- Piscataway, NJ, USA

problem #16

Feb 012016

Compass

  • miles
While driving, especially when I go to speed up, my Jeep sputters and almost feels like it's going to stall on me. I've taken it into the dealership that I bought it from about 3 different times. Every time they have told me they don't feel it and they cant find anything wrong with it. I don't know what else to do.

- Muskegon, MI, USA

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