This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was received a recall notice 11-05-2016 about the air bag and seat belt tensioner. They keep saying parts not available to fix this. This is an unsafe vehicle I am driving. If they can't fix it they should buy it back. I can't sell it with an open recall. They should go to jail or at least get fined for doing this. It is unlawful and immoral!!
Takata recall. The contact owns a 2014 Jeep Compass. The contact received notification of NHTSA campaign number: 16V668000 (seat belts, air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall - safety recall - S61/NHTSA 16V-668 this vehicle has issues. The vehicle could not be repaired due to the part not available for unknown date in 2017. I was told by a manager at Chrysler that I could obtain a rental for the entire time at my cost, submit the cost at my choice; daily, weekly, monthly, and get a refund. This was an expensive situation and could have been very costly if I had continued. I was not able financially to continue renting a vehicle to drive to work and pay for the one I could not drive. After 2 weeks of renting, I was contacted by mail, that an agreement had been reached for Chrysler to furnish a loaner vehicle from a dealership, so I followed that agreement. In the meantime, I started the time consuming ordeal of trying to trade the Jeep, which added to the stress and nightmare. I ended up buying another vehicle, not a Chrysler, and the Jeep was repossed by financial company. To date, a refund has not been refunded to me for the rental I paid for. Each time I call Chrysler, I am put on hold, passed from department to department, then told someone will contact me with an update. The Jeep will be sold at an auction, still with safety issues for some other person/family to be put at risk. I am facing tremendous hardship financially now and in the future credit wise due to the Jeep being reposed. Now, I am seeking legal advice on how to get a refund" is there any legal circumstances that can help me with the cost of the financial hardship for the repossion "
Recall S61/NHTSA 16V-668. Loss of air bag and pretensioner deployment. The recall on my vehicle came out in October, and it's now January and there is no resolution yet. I already hate this vehicle and now feel unsafe driving it. How long will it take to have the recall complete" what is a reasonable time frame to have this fixed"
The contact owns a 2014 Jeep Compass. The contact received notification of NHTSA campaign number: 16V668000 (seat belts, air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
- Palmdale, CA, USA
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Takata recall. The contact owns a 2014 Jeep Compass. The contact received notification of NHTSA campaign number: 16V668000 (air bags, seat belt). The part to do the repair was unavailable the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 06/01/17 updated 08/30/2017
I owned a 2014 Jeep Compass until December 2016. I received a recall notice from Chrysler of issues with airbags and seatbelts making the vehicle unsafe to operate according to me and the automobile insurance company. After conversations with the dealership closes to my home, I was told parts to correct the problem were not available and the date for the parts availability were undetermined. I was left with the choice of driving a rental car and continue to pay for that vehicle for undetermined amount of time. I decided to try and trade the vehicle. I went to 3 dealerships to get estimates on trading, with one being the same dealership where the vehicle was purchased with final results of being told that the car was worth $5000 less than what was owed on it and I could not get financing for another, not a recent model, vehicle and the balance of the Jeep Compass. So I voluntarily surrendered it back to the financing company leaving a bad finance mark on my credit. The car is to be sold at an auction for what ever price can be obtained leaving me with the balance to pay. My questions are, can Chrysler, automobile manufacturer, be held responsible to pay the balance, and is there anything I can do to recoop the damage this has caused my credit rating?
Received safety recall notice on 10/1/16 for my 2014 Jeep Compass latitude 4X4, it is now 1/5/17 and I haven't received any further information on when the recalled parts will be replaced. To be driving around in a car that has recalls on the seat belts and airbags makes me feel very unsafe as a driver. And in addition to not receive any update on timeline for when my vehicle will be repaired is extremely concerning.
A recall was issued on these two parts, recall S 61, on October 1st 2016. I received no notification on this recall until I went to sell my car to a dealership on 12/19/2016. I called Chrysler customer service and was told there will not be a remedy for this situation until April 2017. Jeep, and it's parent company, isn't displaying the type of urgency I should see associated with a recall that could cause physical harm to my wife or I, while operating the vehicle. Now, I'm stuck paying for a car I no longer need and will not drive because of the safety issue.
Takata recall. The contact owns a 2014 Jeep Compass. The contact received notification of NHTSA campaign number: 16V668000 (air bags, seat belts). The part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2014 Jeep Compass. The contact received notification of NHTSA campaign number: 16V668000 (air bags, seat belts); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The vehicle is 2years old with 18000 miles, 3 safety recalls, kelly Jeep has had the vehicle for 8 weeks, we picked it up twice only to bring it back the next day, can not fix the problem, very dangerous shuts off while you are driving, safety issue, we would like to get a new vehicle
The contact owns a 2014 Jeep Compass. While driving 55 mph, the rear passenger side seat belt seized. The contact had to cut the seat belt off of her daughter. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was 41,000.
A D V E R T I S E M E N T S
- Johnstown, PA, USA