9.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
2,154 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2020 Jeep Gladiator steering problems

steering problem

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2020 Jeep Gladiator Owner Comments (Page 1 of 7)

problem #121

Jun 112021

Gladiator

  • miles

A D V E R T I S E M E N T S

My Jeep Gladiator at high speeds drifts constantly from side to side. I just completed a 14 hour trip mostly at highway speeds and I was in fear of my life as the jeep CONSTANTLY drifted in my lane and into other lanes the entire trip. It is clear that the steering mechanism and how the car handles is very SUB PAR and will cause accidents. I am very concerned about going back on the road with this car and will NOT use this on long trips. I am completely exhausted from making adjustments with the wheel to keep me from running into other cars and trucks. I need to know what can be done to FIX this problem?

- Sarasota, FL, USA

problem #120

Jun 022021

Gladiator

  • miles
At any speed above 10 miles per hour, the steering feels really loose. Very dangerous at highway speeds where I am constantly having to correct my wandering vehicle in order to keep it in a lane. I only have 4500 miles on the truck and it has been like this since I purchased it. For an almost 60k vehicle, it handles like an 60-s model Ford with manual steering. The dead zone in the steering wheel is ridiculous for a vehicle from the 21st century. This vehicle will cause a crash if you are not careful with the over-correction.

- Waldorf, MD, USA

problem #119

Apr 082021

Gladiator

  • miles
In motion; check engine light, sway at disconnect, shifter, speed control, no bus, service airbag, cooling fan began racing, shifted out of drive to neutral, fuel gauge malfunction reading empty, red light over temp gauge went on, erratic steering and braking ; very unnerving, went in to be fixed and after 2 1/2 weeks I received it back last Tuesday April 27th, and yesterday May 1st check engine light came back on, this time windshield wipers turned on and can't turn off, ABS light on again.

- Plymouth, MA, USA

problem #118

Jan 152021

Gladiator

  • miles

A D V E R T I S E M E N T S

Jeep wonders to the left or to the right having to coorrect the steering wheel all the time

- Perris, CA, USA

problem #117

Apr 302020

Gladiator

  • miles
While driving at any speed the vehicle steering constantly wanders left to right. Steering response is very slow and is very dangerous at highway speeds as vehicle pulls to left or right causing dangerous over correction because of unresponsive steering. The problem occurs in all weather conditions and had had the problem since it was new. Vehicle currently has 5300 miles on it. The Chrysler dealer has no interest in taking care of the problem even though they are aware of the service bulletin issued by Chrysler that confirms the problem. This is a serious safety issue and needs to be corrected.

- Bettendorf, IA, USA

problem #116

Feb 222021

Gladiator

  • 27,000 miles
I recently purchased the Jeep Gladiator and the steering seems extremely loose as if I don't have control over 50 mph. I have to constantly make corrections when diving on the highway as it requires intense Focus not to veer into other lanes. I took my vehicle to a Jeep dealership to address the looseness and they explained that the steering box needs to be replaced, in which they did. Needless to say; because, I am posting this complaint, the steering still feels too loose, making me regret purchasing this vehicle. The steering problem needs to be addressed immediately, it is too dangerous.

- Atlanta, GA, USA

problem #115

Feb 042021

Gladiator

  • 1 miles

A D V E R T I S E M E N T S

Currently on my 6th bad/dangerous steering gear box. 4 bad aluminum & 2 bad 'upgraded' steel boxes. It's only a matter of time before someone is killed because of the giant dead-zone or free-play in these boxes. I thought the problem would be fixed when they switched to steel construction, but I was sadly mistaken. The problem remains that there is zero quality control at the manufacturing plant for these gear boxes, and it's fca's unethical practices that are to blame. Imo. They could step up tsb 08-074-20 to a recall, but the root of the problem still remains. These unethical scum bags do not care once they have our money. Can I call for a real federal investigation into the fca on this platform? when your kids radio flyer wagon has tighter steering than your brand new $50K Jeep, there's a problem. All the play is inside the steering box. I sent one of these bad boxes to a specialty shop, and here are their findings........... the ball sizing in the worm gear needs to be upsized/re-machined to get the proper fitment for no freeplay. The preload on the valving was incorrect, the valve was misbalanced, bearing preload incorrect, the adjustment cap for the valving was not properly staked causing it to tear up the threads, and 'we don't understand how the engineers thought that a steering gear, built like that would be ok'.

- Saranac Lake, NY, USA

problem #114

Jan 012020

Gladiator

  • 1,000 miles
Front wheels start violently wobbling at higher speeds on the freeway making steering and handling the vehicle almost impossible. The only way to stop it is to pull over and stop the vehicle motion. It is a serious and dangerous problem. This has happened occasionally and unpredictably since the vehicle was new. Dodge says they have no fix ready.

- Sacramento, CA, USA

problem #113

Jun 012020

Gladiator

  • miles
Steering wanders left to right start stop battery won't charge rear defroster 1/3 works

- Laporte, TX, USA

problem #112

Jan 202021

Gladiator

  • miles
I've owned my Gladiator 6 months. I have put just over 6,000 miles on it, and since the first week, it has driven like complete garbage. It wanders all over the road, and constantly needs over steer correction to keep the vehicle going straight. After doing some light invenstigation, Jeep knows that this is a wide spread issue. They issued a tsb repair for this problem, and I have had it completed. Once completed, there was no noticeble difference. If anything it was worse. Driver fatigue is experienced with every ride in the vehicle. It has steering dead spots at 10 and 2 on the steering wheel. The steering wheel is limp and unresponsive.

- Orchard Park, NY, USA

problem #111

Apr 132020

Gladiator

  • 235 miles

A D V E R T I S E M E N T S

The steering is loose and tends to wander, most noticeable going freeway speeds. I am constantly correcting it.

- Dickinson, ND, USA

problem #110

Jan 092021

Gladiator

  • 3,300 miles
Driving on interstate speed approx 65, truck begins to shake uncontrollably. Pull to disabled vehicle lane.

- Spanish Fort, AL, USA

problem #109

May 022020

Gladiator

  • 5,000 miles
The steering wheel on my Jeep Gladiator has a lot of play which allows the steering wheel to turn left and right without the wheels moving. And also the wheels can move left and right without turning the steering wheel. You have to constantly correct the steering. I contacted a local dealership in may of 2020 about my concern but was told it was normal. Recently fca contacted me about a fix which involved replacing the steering gear box. However I'm having trouble getting the repair performed.

- Kernersville, NC, USA

problem #108

Dec 262020

Gladiator

  • 11,000 miles
The vehicle starts with the front suspension moving uncontrollably from side to side and yanks your steering out of control ( death wobble) did it 6 times to the point that I can not trust the vehicle because it goes out of steering control both front tires move uncontrollably side to side like if both where flat and yanks you side to side takes you out of road

- Valdosta, GA, USA

problem #107

Dec 012020

Gladiator

  • miles
While driving at highway speed, approximately 60 mph, went over a rough surface on the road and the Gladiator starter shaking as if I had had a blow-out. Once I slowed down it stabilized. However, it is a safety issue as it has already happened twice in a high traffic area. Upon researching on the internet, I've come to learn that it is a very common problem called "death wobble" that happens on Jeep off-road vehicles, which makes it all the more critical that NHTSA require Chrysler-Fiat to come up with a solution. Thank you.

- Laredo, TX, USA

problem #106

Dec 032020

Gladiator

  • 5,000 miles
The steering feel is very lose. The truck has the feeling like it wanders in the lane and always needs steering correction to keep it going straight. None of my other cars have ever driven like this including my past Jeep. This mainly happens at highway speeds.

- Quincy, MA, USA

problem #105

Dec 162020

Gladiator

  • 1 miles
While driving approximately 45mph on a 2 lane road, my steering wheel became stuck or frozen in its position. I was unable to course correct, and ended up braking into the median. I never lost engine power, or power steering. The wheel was simply locked, stuck, or frozen. Once stopped, I tried the wheel again, and it worked. I've since taken the vehicle to Jeep, and they are attempting repair.

- Grosse Ile Township, MI, USA

problem #104

Oct 132020

Gladiator

  • 300 miles
Excessive steering wander/road walking. This is being reported in large numbers of Jeep Gladiator vehicles in all Jeep forums. Especially dangerous at highway speeds, and with increased winds, or towing. Jeep currently has a technical service bulletin 08-074-20 activated, but dealerships don't have available stock of the replacement steering box called for, and seem disinterested in replacing because it is not a recall. This condition and problem has been present since buying the vehicle, and that is consistent with reports by other buyers across all forums. Please consider making a recall, as the problem is dangerous, and affects most vehicles, so as to facilitate replacement.

- Merritt Island, FL, USA

problem #103

Nov 022020

Gladiator

  • 800 miles
Truck wanders on highway. Steering has play in it that is basically a dead spot roughly 2 inches each way from center. Returned to dealer they acknowledged this is a know problem with the steering. Service manager told my wife and I that Jeep does not have a fix for the problem and quote "you can either drive it the way it is or let is sit in driveway". service manager unsure what the issue is but admitted to me that there is play in the steering. We drove a comparative new from the lot and the issue was slightly worse on it. Still waiting, now six calendar days, for response from service manager about next steps. I see that this is a common complaint and would like to company to issue a recall for this safety issue

- Barnegat, NJ, USA

problem #102

Oct 192020

Gladiator

  • 1,000 miles
Vehicle is unsafe at highway speeds. Steering is extremely loose causing vehicle to wander left and right and difficult to keep in lane.very unsafe in moderate to hard braking as well. Manufacturer has issued a tsb but dealerships are not forthcoming in the repair. This needs to be a safety recall before people more people are hurt/killed

- Maricopa, AZ, USA

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