10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
2,099 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2020 Jeep Gladiator steering problems

steering problem

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2020 Jeep Gladiator Owner Comments (Page 1 of 8)

problem #148

Feb 162022

Gladiator

  • miles

A D V E R T I S E M E N T S

While going 65-70 mph my gladiator shakes violently if I hit nearly a crack in the road. My jeep is stocked. No special tires or rims. No lift kit. Today I was going 55-60 mph on the highway and I don-??t recall even hitting a bump and my car started to shake the worse it has ever shaken before. This definitely should classify as a recall and they should do something about this. This a serious safety concern. I have 36k miles on it. This issue started 16 months ago, while my vehicle had 20k miles.

- Midwest City, OK, USA

problem #147

Apr 202023

Gladiator

  • miles
The car is wandering and there is no control over the steering. It feels as if the car is all over the place meaning I have to correct the steering constantly.

- Granada Hills, CA, USA

problem #146

Nov 012022

Gladiator

  • miles
Front end violently shakes between 30 and 75 mph when hitting a bump in the road and is better known as a "Death Wobble". The issue based on experts can be the steering damper, tie rods ends and/or tie rod, drag link, track bar, steering box or all of the above. The problem is that there is no factory parts to fix this issue so I've had to go to after market parts to get this resolved. First time it happed on the hwy it almost threw me off the hwy.

- Matthews, NC, USA

problem #145

Feb 102023

Gladiator

  • miles

A D V E R T I S E M E N T S

While I was driving on the freeway, suddenly all of my warning lights came on and my windshield wipers and the power steering went out. It was very difficult to pull over with the power steering out and stop. This is the second time this has occurred in 6 months. The first time this happened I had it towed to the dealer, they found nothing wrong but when I went to pick it up it happened again before I left the dealer. The service manager kept it and they ran more codes and thought they resolved the problem, but the same thing happened again when I went to pick it up. Finally, they gave me a loaner vehicle and after a month the Gladiator was finally fixed. The dealer said it was a defective wiring harness. Now the same problem is back. This is a serious safety issue due to the power steering going put and locking up the steering wheel. I have read many, many complaints from other Jeep Gladiator owners of the same issue.

- Colorado Springs, CO, USA

problem #144

Sep 072022

Gladiator

  • miles
Shaking of front suspension - steering wheel and front tires

- Lizella , GA, USA

problem #143

Feb 072023

Gladiator

  • miles
When driving on the roadway at speeds of approximately 50-60 mph, and after hitting a bumpy patch in the road, the car wheels and steering system begins to shake violently. I explain it this way..... imagine driving along with no issues and suddenly without notice, the round wheels become square wheels. It can be a very traumatic experience and is certainly dangerous. I then need to immediately carefully slow down and/or pull to the side of the road and come to a stop. Then, I can proceed back onto the road and the Jeeps seems to be ok. I have 51K miles on the Jeep, which has all the original factory components, with no alterations. This began a few months ago his has happened 3-4 times in the last few weeks. I have an appointment with the Jeep dealership in a week.

- Hershey, PA, USA

problem #142

Nov 082022

Gladiator

  • miles

A D V E R T I S E M E N T S

Steering wheel violently shakes if driving at highway speed and you hit a small bump

- Wayne , PA, USA

problem #141

Jan 232023

Gladiator

  • 28,460 miles
The contact owns a 2020 Jeep Gladiator. The contact stated while driving approximately 50-60 MPH, the vehicle experienced the death wobble after driving over a bump on the roadway. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 28,460.

- Hickory, NC, USA

problem #140

Jan 292023

Gladiator

  • miles
Steering is very loose, wanders all over the road and is especially noticeable at higher speeds. It-€™s very exhausting constantly correcting the steering to keep straight on the road. There is a lot of play in the steering box. I-€™ve taken my jeep to be fixed by the dealership more times than I can count. I-€™ve had the steering box replaced 3 times with no improvement. This has been a day 1 issue that hasn-€™t been fixed. It-€™s especially dangerous in the snow, I had a perfect driving record till I went off the road during my first winter. Dealer confirmed there was a lot of play in the steering but hasn-€™t fixed it, they-€™ve just basically throw their hands up in the air. This isn-€™t what I expected when I bought a new Jeep, it-€™s been a nightmare.

- Cato, NY, USA

problem #139

May 182021

Gladiator

  • miles
When driving 35mph to 65 mph hiting any bump in road will cause steering wheel to shake violently back an forth uncontrollable.

- Oxford, GA, USA

problem #138

Jan 022023

Gladiator

  • miles

A D V E R T I S E M E N T S

Driving down the road the steering gear box will randomly quit, could be doing 70 mph down the expressway and not be able to swerve, turn or avoid an accident. Has happened to me three times. Also the steering free play on these vehicles is absolutely insane and very difficult to keep the vehicle in its lane going down the road. I have been pulled over by police three times for -€œswerving-€ and it-€™s all due to the steering wheel having too much free play. This needs to be recalled because it-€™s unsafe to drive

- Des Plaines , IL, USA

problem #137

Jan 232023

Gladiator

  • miles
WHEN DRIVING THE SPEED LIMIT ON THE HIGHWAY (70MPH) we experienced some rough road. The steering wheel and the whole vehicle began to shake. This has happened several times and the shaking stopped when we slowed down significantly. Thankfully there were no cars in our immediate vicinity or this could have caused and accident. WE are reporting this to the dealership today. A search on social media reported many other people having this same problem.

- Lake Havasu City, AZ, USA

problem #136

Oct 012022

Gladiator

  • miles
At highway speeds when hitting a slight bump (i.e. expansion joint on a bridge or road way) the vehicle shakes violently. This can easily make the driver lose control of the vehicle. The Dealership reproduced and confirmed the issue and a Jeep Star Ticket was opened.

- Centreville, VA, USA

problem #135

Nov 012021

Gladiator

  • miles
While driving there is a lot of steering play, which makes it hard to control at time. The steering wheel shakes while driving over 45.

- Staten Island, NY, USA

problem #134

Nov 182022

Gladiator

  • miles
my wife and I were driving on a freeway each time this happened. After driving over a bump in the road, the front end vibrated violently to the point we had to slow down drastically and pull over. It controlled okay after slowing down to a very slow speed. This has happened approximately 5 times. We are scared to drive this vehicle. It causes the steering wheel to vibrate. We called the dealership today (Sat.) noone called back but we will call them Mon. This vehicle is too dangerous to drive.It has between 27 and 28 thousand miles. It has never been off road.We bought it new off the lot and will pursue this with the dealer. We wanted to report it before someone is in an accident. It is available for inspection.

- Bridgeport, TX, USA

problem #133

Jul 282022

Gladiator

  • miles
I have been having problems with my steering 17 thousand miles after I bought this 56k dollar jeep. sometimes the steering wheel locks to the left or to the right when pulling out of parking lots.than it also pulls to the left in the high way. My motor mounts also are not good any more because they make noise and my motor rocks back and forth.The shock absorbers all 4 also need replacement. This jeep is steering and handling is very unstable and I don-€™t feel safe driving it. My starter needs replacement for the 3rd time. my gas consumption is 10 miles to the gallon!!!!my day running lights don-€™t turn on and this issue with lights and electrical problems been with this jeep since 7k miles after I bought! If you leave this jeep on you can take the keys with you it some one can just drive off no keys necessary. my speakers are sounding scratchy for a long time and no repairs to this yet. 35k miles driven, my jeep has been at the dealership for several times getting all kinds of repairs.

- San Antonio, TX, USA

problem #132

Jul 182022

Gladiator

  • miles
I need help with the service shifter message, the truck get un drivable after this message blinks three times, is so annoying bc you loose power steering control and the truck don-€™t go up to 3000 rpm, please fix these Issues

- Houston, TX, USA

problem #131

Mar 282022

Gladiator

  • miles
at 70 mph after hitting expansion joint, the steering wheel and front end will violently shake until speed is below 50 mph. Dealership acknowledged this a known problem with jeeps-aka the death wobble. They think it is the tires but cannot replace them with fiat-chrysler approval. this is an absolutely unsafe scary to operate vehicle.

- Zion Crossroads, VA, USA

problem #130

Mar 212022

Gladiator

  • 21,633 miles
The contact owned a 2020 Jeep Gladiator. The contact stated while driving approximately 65 MPH, the vehicle began to shake violently. The contact stated that the steering and brakes still functioned as needed and was able to safely exit the highway. The contact stated no warning light was illuminated. The contact had taken the vehicle to a dealer, where it was diagnosed with a severe oscillation event and advised that the tie bar and steering gear needed to be replaced. The vehicle was repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 21,633.

- Santa Rosa Beach, FL, USA

problem #129

Mar 022022

Gladiator

  • miles
This vehicle wanders and pulls you all over the road if your going over 30 miles an hour. Steering is very hard to control and feels like you can can over correct if not careful.

- Edison, GA, USA

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