This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2020 Jeep Gladiator. The contact stated while driving approximately 50-60 MPH, the vehicle experienced the death wobble after driving over a bump on the roadway. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 28,460.
Steering is very loose, wanders all over the road and is especially noticeable at higher speeds. It-€™s very exhausting constantly correcting the steering to keep straight on the road. There is a lot of play in the steering box. I-€™ve taken my jeep to be fixed by the dealership more times than I can count. I-€™ve had the steering box replaced 3 times with no improvement. This has been a day 1 issue that hasn-€™t been fixed. It-€™s especially dangerous in the snow, I had a perfect driving record till I went off the road during my first winter. Dealer confirmed there was a lot of play in the steering but hasn-€™t fixed it, they-€™ve just basically throw their hands up in the air. This isn-€™t what I expected when I bought a new Jeep, it-€™s been a nightmare.
Driving down the road the steering gear box will randomly quit, could be doing 70 mph down the expressway and not be able to swerve, turn or avoid an accident. Has happened to me three times. Also the steering free play on these vehicles is absolutely insane and very difficult to keep the vehicle in its lane going down the road. I have been pulled over by police three times for -€œswerving-€ and it-€™s all due to the steering wheel having too much free play. This needs to be recalled because it-€™s unsafe to drive
- Des Plaines , IL, USA
Search CarComplaints.com for these popular complaint phrases...
WHEN DRIVING THE SPEED LIMIT ON THE HIGHWAY (70MPH) we experienced some rough road. The steering wheel and the whole vehicle began to shake. This has happened several times and the shaking stopped when we slowed down significantly. Thankfully there were no cars in our immediate vicinity or this could have caused and accident. WE are reporting this to the dealership today. A search on social media reported many other people having this same problem.
At highway speeds when hitting a slight bump (i.e. expansion joint on a bridge or road way) the vehicle shakes violently. This can easily make the driver lose control of the vehicle. The Dealership reproduced and confirmed the issue and a Jeep Star Ticket was opened.
my wife and I were driving on a freeway each time this happened. After driving over a bump in the road, the front end vibrated violently to the point we had to slow down drastically and pull over. It controlled okay after slowing down to a very slow speed. This has happened approximately 5 times. We are scared to drive this vehicle. It causes the steering wheel to vibrate. We called the dealership today (Sat.) noone called back but we will call them Mon. This vehicle is too dangerous to drive.It has between 27 and 28 thousand miles. It has never been off road.We bought it new off the lot and will pursue this with the dealer. We wanted to report it before someone is in an accident. It is available for inspection.
I have been having problems with my steering 17 thousand miles after I bought this 56k dollar jeep. sometimes the steering wheel locks to the left or to the right when pulling out of parking lots.than it also pulls to the left in the high way. My motor mounts also are not good any more because they make noise and my motor rocks back and forth.The shock absorbers all 4 also need replacement. This jeep is steering and handling is very unstable and I don-€™t feel safe driving it. My starter needs replacement for the 3rd time. my gas consumption is 10 miles to the gallon!!!!my day running lights don-€™t turn on and this issue with lights and electrical problems been with this jeep since 7k miles after I bought! If you leave this jeep on you can take the keys with you it some one can just drive off no keys necessary. my speakers are sounding scratchy for a long time and no repairs to this yet. 35k miles driven, my jeep has been at the dealership for several times getting all kinds of repairs.
I need help with the service shifter message, the truck get un drivable after this message blinks three times, is so annoying bc you loose power steering control and the truck don-€™t go up to 3000 rpm, please fix these Issues
at 70 mph after hitting expansion joint, the steering wheel and front end will violently shake until speed is below 50 mph. Dealership acknowledged this a known problem with jeeps-aka the death wobble. They think it is the tires but cannot replace them with fiat-chrysler approval. this is an absolutely unsafe scary to operate vehicle.
The contact owned a 2020 Jeep Gladiator. The contact stated while driving approximately 65 MPH, the vehicle began to shake violently. The contact stated that the steering and brakes still functioned as needed and was able to safely exit the highway. The contact stated no warning light was illuminated. The contact had taken the vehicle to a dealer, where it was diagnosed with a severe oscillation event and advised that the tie bar and steering gear needed to be replaced. The vehicle was repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 21,633.
This vehicle wanders and pulls you all over the road if your going over 30 miles an hour. Steering is very hard to control and feels like you can can over correct if not careful.
My wife and I took delivery of a brand new 2020 Jeep Gladiator Sport on 4/28/2021. The vehicle is completely stock and has only been serviced by the dealership we purchased it from. In October 2021, we drove over a defect in the highway at approximately 70 miles per hour. The entire vehicle started shaking. It felt like the shaking was coming from the front suspension and steering. We pulled off the highway to the shoulder. As we slowed to about 50 miles per hour, the shaking stopped. There were no warning lights or indicators before, during or after this event. The incident was very frightening and could have led to losing control of the Jeep on a very busy 4 lane highway. We took the vehicle to the selling dealership to have it looked at. The service manager could not duplicate it but a steering damper replacement was ordered. We were able to duplicate the shaking in the same location on 10/21/2021 at 55 miles per hour and again 10/22/2021 in the same location, at 58 miles per hour. It happened several subsequent times. The steering damper was replaced on 12/13/2021. There were 12,887 miles on the Jeep then. The "Death Wobble" still occurred. A new steering gear was ordered by the dealership. The steering gear was replaced 2/14/2022. Mileage now 15,502 miles. As I was driving home from the dealership on 2/14/22, I ran over a transition strip onto the entry ramp to a 4 lane highway. I was going 70 miles per hour. The shaking started and was shaking so hard, my face skin was vibrating as were the numbers on all the gauges. If I were not kind of expecting this, I could have easily lost control. And as I was in a curve, I would have crashed in the very busy highway. The shaking did not stop until I was below 50 miles per hour on the exit ramp. The dealer has not been able to reproduce this. And to this point, the manufacture has not inspected the vehicle. Which they are able to do at anytime.
Driving at 68mph a a very drastic wobble in the steering occured. Have an appointment with jeep dealership. Truck has thirty eight thousand miles with no warning of any kind. Sudden and abundant violent shaking.
Driving at speeds between 55-75 mph, when the gladiator hits a bump in the road (most commonly a straight bridge gap) the entire front end shakes uncontrollably. When speeding up the shake gets worse. The only remedy is to drop the speed 7-10 mph to stop the shaking. The jeep has been taking in and the steering dampener was replaced, the problem started again about 1 year later. It seems to be worse when the temperature is below 40 degrees.
First, my secondary battery died 1.5 yrs into ownership and completely disabled my vehicle at a stop light, which left me nearly getting slammed into multiple times from the rear at an extremely busy intersection. There was no warning that the battery was failing -€" no -€œidiot light-€ -€" and a fire truck had to assist in getting me to safety. I was stranded for 3.5 hrs awaiting a tow to the dealership, who kept it for a week before it was replaced. Secondly, I have had no less than 5 terrifying -€œdeath wobble-€ incidents to date with the truck when traveling on the freeway at high speeds of 65 - 75 mph. My truck is stock from the factory with no modifications to suspension, tires, or anything, so this should NOT be happening. I stopped by a local dealership and was told that I would need the Fox steering dampener to fix this but no one seems to be able to asses my truck to rectify and replace it without forcing me to leave it for days or even a week or more, which I cannot do since I-€™m in outside sales and this is my work truck. As per your website, I have discovered an existing recall on this same issue for the 2018 - 2019 Jeep Wrangler. Apparently, Jeep has carried forward this issue to their new Gladiators. This is an VERY DANGEROUS defect. This appears to have generated 91 reports as per this article: https://pickuptrucktalk.com/2020/08/jeep-addresses-gladiator-wrangler-steering-issue/ It is also addressed in this article: https://www.motorbiscuit.com/the-2020-jeep-gladiator-has-a-major-steering-problem/ Lastly, I am on my second -€œhead-€ or -€œstereo deck-€ and am still having multiple issues with the interface, which causes a random variety of heat/AC, lighting, stereo, phone, maps and auto start comfort settings (no heated steering or seat) and more. Local Jeep dealerships pretend to not know of any issues with a claim that there are no active recalls. I find this response appalling. I appeal to you for assistance for my safety. Thank you.
Driving at highway speeds vehicle is almost uncontrollable. Has dead spots in the steering. When you hit a bump it is super hard to control. Have to slow down most of the time to keep from veering into other lanes. Now it makes a horrible popping sound. Hate driving thus thing
A D V E R T I S E M E N T S
- Wayne , PA, USA