This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
This Jeep Grand Cherokee Laredo stalls at any speed and suddenly the engine stops and can even send a strong backfire able to crack the muffler. It works perfectly for a period of time and without any symptom it struggles and stalls. Sometimes it remains on and sometimes die. It broke me 3 mufflers. A lot of money and work have been done by mechanics including Jeep dealer without fixing the problem. PCM and a lot of parts had been replaced and the problem was solved only in part. It still die while driving. This Jeep Cherokee is not reliable to use in highway for the risk to stop in the middle. Jeep and mechanics are at random to fix this problem. I have visited web sites about Jeep problems and I know there are others with the same problem.
My 1997 Jeep Grand Cherokee Laredo has had a cracked exhaust manifold for some time now. The dealership knows the price for one off the top of their head without looking it up. Dust or water can get in there and create engine failure, it can also cause the engine to get to hot and cause a fire. Carbon monoxide leaks into the cabin when the windows are up and the heater is on.
Consumer noticed a chirping noise coming from the front wheels that disappeared when the brakes were applied. The dealer was unable to correct the problem the consumer was referring to. The consumer had a list of problems that needed to be corrected on the vehicle and they were: Rotors and pads front and rear, emergency brake shoes, wiper blades, muffler and tail pipe, oil dip dip stick, right axle boot, emergency brake pivot, the back glass needed to be adjusted, the fuel pump module was replaced, the rear differential bearings were replaced. The consumer was told by customer service there were 2 outstanding recalls on the vehicle and the problem she was describing sounded as though it was related to one of the recalls.
Rear axle bearings replaced twice now. Brake rotor warpage a direct result of caliper design. Replaced rotors with after market and still warped. Replaced calipers with after market and needed $115 repairs to rotors that had 8000 miles on them. Engine oil leak and odor from manifold gasket leak at front og engine. Door check roller on drivers door broke off completely. May not be a warranty repair. Will invoke lemon law if rear bearings fail another time. Chrysler built a real piece of garbage!!!
Consumer stated that flames came out of the broken exhaust manifold. Consumer is concerned that this may cause a fire, consumer replaced the exhaust. Also exhaust specialist told him that many other Cherokee have same problem.
Consumer stated that flames came out of the broken exhaust manifold. Consumer is concerned that this may cause a fire, consumer replaced the exhaust. Also exhaust specialist told him that many other Cherokee have same problem.
I have taken my vehicle to 3 different places to get estimates on what it will cost me to have it fixed. All 3 of them stated to me that they are always fixing this problems on the Jeep. That where the pipes coming out of the manifold start to split is where it is cracking. That it is a weak spot. One of the places I took it to showed me. He had 3 different manifolds there and showed me and all 3 of them were cracked in the same spot as mine. He used to work for Chrysler and said that they had even new ones coming back with the same problem in the same spot. If there are that many defects, shouldn't they have to redo the design or something to make them last. These are stainless steel pipes and should not be that easy to crack.
Exhaust pipe bent & rubbed against the plastic gas tank which caused a hole that allowed a leak. Took to dealer & was informed owner needs metal piece between tank & exhaust. Manufacturer not taking responsibility of financial replacement. Consumer was never made aware of the skip plate option, requesting reimbursment. Transmission has a pause when upshifting from 2 to 3, when in 4WD, the left wheel grinds when turning. The right front power lock made a grinding noise when power door locks were actuated, dealer installed new door latch assembly. Steering wheel was not centered, causing vehicle to drift to the left while driving.
A D V E R T I S E M E N T S
- Liberal, KS, USA