This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 1998 Jeep Grand Cherokee. While driving 25 mph, the vehicle stalled when decelerating or turning. The dealer replaced the ignition sensor and crank sensor. The relay wiring overlay on the crank positioning sensor was the most recent replacement; however, the vehicle continues to stall. The contact has to place the vehicle in neutral in order for it to restart. The dealer advised him to bring the vehicle back. The current mileage was 126,00 and the failure mileage was unavailable.
1998 Jeep Grand Cherokee with recall for the floor shifter. Customer states that the dealer never informed him of a recall on his vehicle for the floor shifter since it was put in place in 2002. The consumer stated there is a clicking noise coming from the steering and the mechanic recommended the clock spring be replaced. The consumer stated the cv joints had to be replaced. The consumer received a second opinion about the cv joints and was told it was related to the viscous coupler being worn which was the real problem. The dealer stated minor driver side valve leak, rear main seal seeping, and rear viscous coupler was worn with noticeable hopping felt in the vehicle.
When the consumer attempted to brake, the pedal went to the floor, causing extended stopping distance. There was numerous repairs that the vehicle needed; the windshield wipers, gas cap(s), new keyless remote and the temperature gauge did not work. Recall# 02V053000. The consumer discovered there was a recall regarding the power assist, the consumer was original told there would be no charge and then later was told the charge would be $400.
A D V E R T I S E M E N T S
- Smyrna, GA, USA