This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
After sending my Jeep Grand Cherokee to Pugh-€™s Service Center in Greenville, NC, in December 2018, because it would turnover, but not start. They replaced the ECM, but had to be taken to the local Jeep dealership for an OE ECM replacement and a crankshaft sensor, in order to get it to crank. Upon getting my Jeep back in March 2019, it ran fine for a few days. Then I went to start it, and it started, but after a few seconds, all of the GAUGES stopped working and all of the WARNING LIGHTS came on. I contacted both Pugh-€™s and the Jeep dealership, telling me I should just bring it in, to run more diagnostics. The Jeep only has 94,000 miles, and I spent about what the vehicle was worth upon getting it back in March 2019; so I-€™ve been hesitant on taking it back. There are many other people who have similar issues with the instrument panel gauges and warning lights, from the information I-€™ve researched online; with no indications of the problem being resolved.
The SUV randomly shuts down like someone unplugged it and will not start. Sometimes it will start after 10-15 minutes and shut down again. I replaced the oxygen sensor, the crank sensor, idle control sensor, and the car computer.
The Jeep will suddenly cut off while driving, this has happened to me and my family several times on the highway. I replaced ( crankshaft sensor, camshaft sensor, air idle control valve, & PCM). Still shuts down. Took it to several shops and know one can find the problem why" I've been doing alot of research, and noticed alot of Jeep owers are having the same problems"
Bought this 2000 Grand Cherokee limited and while driving it at 55 mph, it lost power for about 5 seconds and then regained power. The next day it stalled at a stop sign but was able to restart after several tries. Was driving a couple days later and while slowing down for another stop sign the vehicle stalled and was luckily able to get to the side of the road out of traffic. Today the vehicle stalled again today approaching a red light and thankfully was able to get it to the median out of traffic. After reading post onlines, this seems like a known and common issue with the Jeep with stalling which occurs at both low and high speeds which can be dangerous if it stalls and no steering or braking abilities. A recall needs to be done since Jeep dealership can't answer to the true issue. Replaced fuel pump and filter with no success
- Acworth, GA, USA
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The contact owns a 2000 Jeep Grand Cherokee. While driving 70 mph, the engine stalled without warning. The contact pulled the vehicle over to the side of the road. The contact towed the vehicle with the contact's trailer to his residence. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 117,000.
Sudden stalling while driving or at idle. Applicable at all speeds from idle to freeway speeds. Sometimes the vehicle will restart and other times it will not restart right away. Sometimes it will restart if the vehicle sits for about 15 minutes and other times it has left me stranded for three hours or more. I have stalled in the middle of busy intersections and freeways. I have taken the vehicle in for repairs three times, have paid over $400 in repair bills to have parts replaced and the issue still occurs. There are many complaints in internet forums for the exact same thing and most seem to lead to a faulty engine control module. I have not yet replaced the engine control module myself since they can cost over $400 and the dealer cannot guarantee that this will fix it. With all of the complaints regarding this reoccurring issue, I believe that this should warrant N investigation and possible recall due to safety concerns of vehicles stalling. The stalling has happened numerous times. I have no single date that I can provide. I have quit driving this vehicle since November due to concern for safety.
Engine stalls without warning while driving at any speed. All gauges including speed, RPM's, temp, fuel, etc. All stay for a few seconds after stalling and then all drop off. The Jeep gc used to start up after a few seconds and was once in a while at first with this issue. Then it became more often that he Jeep would stall, the same thing with the dash for a few seconds the speed, RPM's, etc. Would be at where it was before stalling with no power steering or power brakes while moving. Very hard to steer on curves when the Jeep stalls. Put in a PCM, crankshaft sensor, & camshaft sensor. Ase mechanic stumped on issue. Very dangerous driving and reminds me of the GM ignition switch problems. And I have seen forums on the Jeep Grand Cherokee on my year that there are a lot of problems with this. Please look into this problem, because it seems like a manufacture defect.
The contact owns a 2000 Jeep Cherokee. The contact stated that the engine stalled at a traffic light. The vehicle was not taken to a dealer for a diagnostic testing. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 146,000. Updated 05/02/17 the consumer stated the vehicle was the vehicle was repaired, but the failure recurred. The computer, throttle position sensor, crankshaft position sensor, evap purge, fuel filter, and the cam shaft sensor were all replaced. Updated 10/12/2017
For going on 2 months now my car has stalled at the most inconvenient times. Turning into gas stations, stopping at stop lights, driving on busy streets going up to 50mph. Usually I can just pop it into neutral and restart it but as of late, it won't turn back over until I replace the ignition fuse. I have replaced that fuse twice now, replaced the map sensor, replaced the fuel filter, yet nothing has offered a permanent solution to this problem. As you can clearly tell, this is a very dangerous problem to be having and by reading through these complaints I see I am far from alone. Not to mention the cost associated with having to replace all of these parts (per advice from mechanics) while getting nowhere. Please fix this or figure out what is causing it before someone gets seriously injured or worse. I'd also like to note my 1999 Jeep Grand Cherokee limited was having this same problem before I junked it.
Vehicle stalls after reaching operating temperature while negotiating traffic or driving, regardless of conditions or driving habits, at highway speeds or in a parking lot. Has stalled numerous times at worst possible times. No codes. No warning: In traffic. At stop lights. Pulling into gas stations. Etc... extremely dangerous!!!!! date submitted is the last time it happened. It has happened at least 10 times just this year. Looked on many Jeep forums and seems to be a recurring problem!!! (see for yourself). Please help!!!!
The V8 engine quits running at both full speed and at idle without warning. All engine function is lost immediately. The vehicle will not restart until approximately 1 hour has past. The vehicle then operates normally until the next, unexpected engine failure. Attempt to find the issue have included the replacement of the crank position sensor, replacement of the electrical relay for the full pump, replacement of the fuel filter.
Upon warming up to operating temperature, the engine shuts off of our Jeep Grand Cherokee limited. It has 81,000 very well cared for miles on it. This has happened at almost every conceivable speed (0-5mph, 10-25mph, 40-50mph, 55-80mph) and, at the most inopportune times, ie; pulling into a gas station, merging with traffic, entering an intersection, coming to or leaving a stop light, driving at steady roadway or highway speeds. My wife was nearly killed several times due to the sudden and utter loss of all power. This can and does happen on every type of road or street or highway and in every type of weather. This happens on a regular basis although there are times when we can go a week with no episodes. Upon a little investigation, I have come across multiple sites and forums where many, many people have this exact same problem. Some have taken it to the dealer where they scratch their heads and say the problem can't be duplicated. Others have spent much money on mechanics and parts only to have the problem persist. Others have attempted to fix the problem themselves with only marginal results at best. This problem occurs in a broad spectrum of production years and across a wide variety of Jeep models with the V8 and straight 6, although other engines have had similar episodes. In the field below, I am using yesterday's date as the last time this has happened although it has happened at least 40 times in the last year.
Vehicle engine unexpectedly quits while driving at all speeds form urban to highway. Almost encountered a collision on the highway and at an urban intersection due to engine shutoff.this has occurred several times and so far Chrysler dealer has been unable to fix the problem.
The engine is not cooling correctly when sitting still. The electric fan that keeps the engine from overheating does not come on, whether sitting or running. Got stuck on the side of the road trying to get the vehicle cool and had to drive 20 miles per hour in a 45 mile zone and the engine shut down in the middle of the road. The thermostat was changed, but the vehicle continues to overheat, and as previously stated, the electric fan does not come on at all, sitting still or driving.
The contact owns a 2000 Jeep Grand Cherokee. While driving at 40 mph, the vehicle suddenly shut off. The vehicle would only restart if it had been parked for a period of time. The vehicle was taken to an independent mechanic where it was diagnosed, but the failure was not determined. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 95,100.
The contact owns a 2000 Jeep Grand Cherokee. While driving at various speeds, the vehicle suddenly shut off. The vehicle was taken to the dealer where it was diagnosed that the cam and crank sensors were faulty. The sensors were replaced, but the vehicle continued to experience the failure. The contact indicated that the vehicle would also stall due to the main computer overheating. The vehicle was taken to the dealer. The technician replaced the screws to the computer. No further information was available. In addition, the front driver side seat rails malfunctioned causing the seat to move while operating the vehicle. The failure was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 196,000.
The contact owns a 2000 Jeep Grand Cherokee. While the vehicle was parked, there was smoke coming from the vehicle and there was a fire in the engine compartment. The fire department was able to extinguish the fire and informed that the failure might be related to an electrical failure. The vehicle was not included in NHTSA campaign numbers: 06E011000 (fuel system, gasoline), 02V104000 (fuel system, gasoline) and 00V195000 (fuel system, gasoline). A police report was filed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 166,000.
Engine shuts off while driving. Very dangerous to shift to neutral, while rolling, and try to restart with key. Must come to a complete stop and shift to park to restart. Not so bad if you can get to the side of the road first, terrible if you have to stop in the travel lanes to restart car. Sometimes it takes up to 30 minutes to get vehicle started again.
A D V E R T I S E M E N T S
- Greenville , NC, USA