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really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
22,652 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2000 Jeep Grand Cherokee transmission problems

transmission problem

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2000 Jeep Grand Cherokee Owner Comments (Page 1 of 3)

problem #60

Dec 112009

Grand Cherokee

  • miles


I have a 2000 Jeep Grand Cherokee.. I have the same as all other 2000 jgc owners are having. Been using coolant every few weeks needs to be topped off.. fan was replace due to recall. Had to replace fan control under headlight. Last year was overheating. Replaced water pump/ thermostat. Overheating again. Just replaced thermostat today. Did not fix the problem. Transmission has been shifting hard for the past year and a half. I replaced parts in transmission as suggested by dealer. But it did not fix problem..replaced radiator around may of 09 still having cooling problems. I replaced so many sensors that have failed that I cant remember them all. I still have 1 more year of payments on this vehicle.. its hard to make payments when I have been buying so many parts to try to keep this car running. Bad door seals, they are too small (short or shrinking) it lets water come in back passenger area. Always smells musty inside.. black mold in the rainy season. Taillight brake light on one only works part time. Replaced 3 door latches. Including one on rear hatch.

- Linesville, PA, USA

problem #59

May 152009

Grand Cherokee

  • 108,000 miles
I have a 2000 Jeep Grand Cherokee and recently my band in my transmission broke, so I have no 2nd gear. I brought it to a transmission shop and they told me it happens very often on the make and year of my vehicle. It would be an $1800 to $3000 fix. As of right now my car wont shift until it reaches 5000 RPM's, since I don't have the money to fix. I was just wondering if it has happened alot on this make and model car if it would be a recall.

- Liverpool, NY, USA

problem #58

Apr 192009

Grand Cherokee

  • 100,000 miles
The contact owns a 2000 Jeep Grand Cherokee. While the vehicle was parked in the driveway and when the door was opened, the vehicle shifted out of park and began to roll backwards. The door stopped the vehicle from rolling too far. Both the front fender and driver's side door were damaged. The manufacturer and dealer had not been notified. The current and failure mileages were approximately 100,000.

- Jackson , NJ, USA

problem #57

Nov 012008

Grand Cherokee

  • 80,000 miles


2000 Jeep Grand Cherokee heat not working - a common complaint of many Jeep owners seeking to file a class-action lawsuit against daimler Chrysler Jeep. $900 + is beyond absurd to pay to fix this common problem that Jeep should have recalled and fixed for free.

- Lorton, VA, USA

problem #56

Aug 012007

Grand Cherokee

  • miles
Door actuator, overheating, transmissions slippage (or not wanting to shift at times), tail lights, cooling, heating (or lack of).

- White Lake, MI, USA

problem #55

Sep 302007

Grand Cherokee 4WD 6-cyl

  • Automatic transmission
  • miles
I have a 2000 Jeep gc Laredo, and along with many, many other people I have numerous problems. The warped rotors are very dangerous when you have to use your brakes, especially when you have children in the car as I do, also the taillight/brake light issue, that has gotten me pulled over more than once, even though I put a new bulb in it every time. The door lock actuator that is very annoying not to mention my transmission has a shifting problem that I can't do anything about and now my radiator fan will not work so my car will overheat if I am stopped for too long.

- Claremore, OK, USA

problem #54

Sep 042005

Grand Cherokee 4WD 6-cyl

  • Automatic transmission
  • 98,009 miles


On Sunday September 4, 2005 while returning from a 220 mile trip the radiator fan on our 2000 Jeep Grand Cherokee fractured and separated, causing rupture of radiator, coolant loss and rapid overheating. The vehicle was towed to Firestone auto repair where the radiator, fan and shroud assembly were replaced. The vehicle was picked up on September 7, 2005. It became apparent when leaving Firestone that the transmission had suffered damage as a result of the overheating. The vehicle was taken to panhandle transmission where a rebuilt transmission was installed. A recall notice was issued by daimler-Chrysler in October 2006. Invoices, credit card statements and canceled check was submitted to daimler Chrysler as proof of defect and subsequent damage repair. Daimler-Chrysler reimbursed the cost of the fan, radiator and shroud replacement on November 16, 2006 in the amount of $1003.89 but no reimbursement for the damage caused to the transmission ($1350) due to radiator failure and rapid overheating of the transmission coolant system.

- Panama City, FL, USA

problem #53

Mar 062006

Grand Cherokee 4WD 8-cyl

  • Automatic transmission
  • 42,000 miles
: the contact stated while the brake pedal was depressed, the tires felt square and there was an excessive stopping distance. The vehicle was taken to the dealership, who determined the rotors were warped. The rotors and pads were replaced. The brake rotors have been replaced three times, but the problem persisted. The cranksahft position sensor was replaced. The consumer stated he could feel the transmission shudder. Updated 03/22/06.

- Delaware, OH, USA

problem #52

Feb 182006

Grand Cherokee 4WD 8-cyl

  • Automatic transmission
  • 63,000 miles
Our Jeep Grand Cherokee has a transmission selector (automatic) that has slipped so that there is no park. Park now operates as reverse, reverse as neutral, neutral as drive etc. There is no longer a way to reach 1st gear and the car will roll when it is in park. The car is in the daimler Chrysler shop now and nothing was done to cause this extremely dangerous failure.

- Breckenridge, CO, USA

problem #51

Dec 172004

Grand Cherokee 4WD 8-cyl

  • Automatic transmission
  • 57,000 miles
My 2000 Jeep Grand Cherokee has had a heater problem. It gets so hot that it can burn my fingers. Then all of a sudden on the passenger side the heat doesn't work it only blows cold air through the vent and on the floor. Also in the trasnmission when you come to a stop you can sometimes feel a loud thump like someone just rear ended you. It happens about 3-4 times a week.

- Bowie, MD, USA

problem #50

Jan 202005

Grand Cherokee 4WD 6-cyl

  • Automatic transmission
  • 76,000 miles


Vehicle rolls forward when put into park. Taken to dealer for checkup, and results show that the transmission needed to be replaced. The vehicle was repaired but the consumer stated that he thinks the part was defective.

- Darlington, PA, USA

problem #49

Nov 172004

Grand Cherokee 4WD 6-cyl

  • Automatic transmission
  • 55,500 miles
Brandow Chrysler notified me that 2000 Jeep Grand Cherokee transmission requires replacement. The vehicle has 56,000 miles and has properly maintained. Upon review of similar issues from other 1999/2000 Jeep owners with transmission problems, I am filing this complaint due to lack of notice by brandow or daimler Chrysler regarding transmission issues with this vehicle.

- Fort Washington, PA, USA

problem #48

Jan 012002

Grand Cherokee 6-cyl

  • Automatic transmission
  • miles
1. transmission: Having problems shifting from 2nd gear to 3rd gear until car is fully warmed; occasionally, the car stalled due to the gear not shifting properly; 2. brake rotors: Rotors warp within 12,000 miles; changed new rotors and pads three times; 3. alignment: Pulls to the right summary: Transmission & brake rotors are known problems by dailerchrysler---unsafe vehicle.

- San Jose, CA, USA

problem #47

Jun 162004

Grand Cherokee 6-cyl

  • Automatic transmission
  • 85,700 miles
While driving at any speed consumer experienced transmission problems, especially shifting from second gear to third gear. On one occasion vehicle stalled due to the gears not shifting properly. This problem happened every day since ownership of the vehicle.

- San Jose, CA, USA

problem #46

Jul 082004

Grand Cherokee 8-cyl

  • Automatic transmission
  • 22,000 miles
When coming to a stop, at about 7-10 mph, the transmission shifts down hard, causing a bump stop and the car to quickly decrease in speed. This is an intermittant problem. Dealer found nothing and recommended transmission service which did not help. Date listed is last time event occurred.

- Lake Worth, FL, USA

problem #45

May 192004

Grand Cherokee 8-cyl

  • Automatic transmission
  • 90,000 miles
Sudden loss of power on three occasions. While driving at highway speeds, vehicle instantly looses all power. Obvious problems navigating to shoulder on multilane highway in traffic. Could easily be stranded in lane. Difficulty steering. Requires towing. Has occurred three times in last two years, twice in last month. First time, replaced computer. Second time, replaced transmission sensor. Third time, undetermined.

- B Ethesda, MD, USA

problem #44

Aug 082002

Grand Cherokee 4WD 6-cyl

  • Automatic transmission
  • 23,000 miles
2000 Grand Cherokee jumps out of park in to reverse and accelerated injuring one.

- West Jordan , UT, USA

problem #43

Nov 012003

Grand Cherokee 4WD 6-cyl

  • Automatic transmission
  • 55,000 miles
I own a 2000 Jeep Grand Cherokee loredo. Currently I am experiencing severe transmission problems. Everyone I know who owns a Jeep Grand Cherokee is experiencing the same problems with their transmission. My car currently has about 88,000 miles. I have also had to replace 3 of the lock latches within six months. The automatic locks just brake for no reason and are very expensive to be replaced.

- Stone Mountain, GA, USA

problem #42

Dec 072003

Grand Cherokee 6-cyl

  • Automatic transmission
  • 49,000 miles
I have a 2000 Jeep Grand Cherokee Laredo. In early December I was driving the vehicle when my engine light illuminated. I immediately called my mechanic, who happens to work for midas. He told me to bring it in right away. Because I live closer to midas than any Jeep dealer, and because of the service I have received in the past from Jeep/Chrysler, I took it to my mechanic. He advised me I had a blown head gasket. I received an estimate from him and he also advised me that the dealership would be considerably more expensive, I allowed him to repair the vehicle. After the repairs were complete, I talked to my mechanic and he advised me to contact Chrysler/Jeep and ask for reimbursement. Here in lies the complaint. When I contacted the dealership, bob dance Jeep in oralndo, I was told there was nothing they could do to help because it was my fault I drove the vehicle "hot". I explained the reasons I took it to my mechanic as opposed to the dealer and I was told so sorry. I then try to contact the warranty people for the vehicle. I was told I only had a 3year 36,000 mile warranty and that I wasn't able to do anything about it. The vehicle had 49,000 miles at the time of repair. I asked if I would be allowed to purchase an extended warranty and was rudely told no. This is only one example of the customer service I have received since purchasing this vehicle in July 2000. I have also replaced the transmission, two bateries, repaired the window which did not work and had the rotors cut three time. When I spoke to Chrysler headquarters, I was not surprised to receive the same response. I was told because the work was done by an independent garage, midas, I was not entitled to any type of reimbursement, period. I don"T trust Jeep/Chrysler. I don't want them working on my vehicle. Someone please help me!!

- Orlando, FL, USA

problem #41

Jan 122004

(reported on)

Grand Cherokee

  • Automatic transmission
  • 35,000 miles
Driver's side seat frame detached from being welded. This was the second time that seat detached. Driver sustained back injuries when the seat fell backward. Dealer was welding the seat again. Also, gear shifter jumped from park into reverse on its own.

- Wilmington, DE, USA

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