This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Over the past three years my power windows slid down. One left rear a few years ago slid down as we were going down the road. Rt passenger side down about a year later. January 2nd my passenger side window did the same. I took it into the shop and mechanic said it was the regulator, it would be $300 to fix it, he said yep that's common in Jeep. I have a friend who has a 2002 Jeep, same problem with all four.... I'm a single mother, single grandmother that cant spare that kind of money. Yesterday 04/14/2009 I walked out to my Jeep to discover the window was down. Thought wow I don't remember leaving my window down because I have sound equipment I would hate to have stolen. It was chilly out that morning, tried to roll it up.... guess what? now all of my power windows are broken due the regulators. Fuel pump, and injectors are my problem too. Oh yeah!!!!!!!!!! let me add the heater core to that. I love my Jeep... I take good care of it, it looks brand new. The oil is changed with the best money can buy and on time every time if not sooner.
Sudden acceleration once again by those wonderful Jeep Cherokee. 2001 exiting a carwash in the chicagoland area. This is the third in less than 2 years. Now that these Jeep are getting more miles on them this is going to happen alot!!!!!!!!!! beware!!!!!!!!!!!!!!!
Incident happened in mall parking lot. Tried to put Jeep in reverse and vehicle did not go into gear. Put vehicle in park, checked to make certain emergency brake was not on then put in reverse again. This time it accelerated extremely fast and backed into a parked car behind me which slid into car next to it, which slid into the car next to it. It happened in about 1/4 second and damaged 4 cars, counting the Jeep.
2001 Jeep Grand Cherokee Laredo purchased new in April 2001. At 66,842 miles the overdrive snap ring broke into 3 pieces and wedged into the park pawl. When the vehicle was put into park, it would roll. The transmission had to be reworked with all new seals and gaskets and the damaged overdrive components had to be replaced. Although I found documentation online that stated the transmission warranty had been extended to 70,000 miles, Chrysler would not even listen to my complaint. Their customer service rep actually hung up on me when I called. The total bill was $1,863.78. The dealership also found a defective governor pressure sensor which was replaced under warranty. This problem had occurred before. It caused the vehicle not to start because the governor sensor detected the vehicle was in gear when it was actually in park. I've also had constant problems with the brakes and rotors. Have already spent about $1,000 on those and the repairs only last for about 10,000 to 20,000 miles. The front end shakes uncontrollably when braking above 35 mph which is very dangerous when meeting oncoming traffic. If you can't control the front end, it is very easy to crash right into an oncoming vehicle. I've spoken to several Jeep owners and read many complaints online about the same problems I've had. I have engaged an attorney and we will be notifying Chrysler of a lawsuit in the very near future.
: the contact stated the gear shift position indicator was placed in park with the engine running and the driver attempted to exit the vehicle. The transmission unexpectedly jumped into drive while the door was ajar, this resulted in the contact being thrown underneath the moving vehicle. After traveling over the contact's legs the vehicle continued forward motion until it rolled over a twenty foot embankment and was stopped by a tree. The contact sustained leg injuries. The vehicle was towed and later inspected by the insurance company who deemed it a total loss. Additionally, it was discovered the gear shift position indicator was in drive.
- Chesterfield, VA, USA
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1. window regulator faulty: 1st incident occurred 9/2003 at 40,000 mi; driver window fell down due to faulty window regulator. Although warranty had expired, manufacture replaced, charged me $50 deductible. 2nd incident occurred 11/05 at 79,700 mi.; front passing window, it fell down due to faulty window regulator. Dealer stated known problem, as did daimler Chrysler, but told me I would have to file a complaint with NHTSA. Was told that is what extended warranty is for. (they apparently do not back their product and are not quick to resolve known defects.) 2. 12/2004 transmission problems (clutch ring): Car would not go in reverse; shifting rough. Was told known problem and was told I was lucky that it wasn't the whole transmission. Repairs approximately $600. 3. brake problems: Warped rotors/calipers/pads replaced at 24,000. I am currently on 3rd set of brakes (just now have 80,000 mi on car). Last set did not last a year. Premature warping, squeaking brakes, rattling car, steering wheel, just like the other complaints listed at NHTSA. Have had a few near accidents due to the shaking. Replaced at my expense except for the 24,000 mi job. 4. emissions code on check engine light: Due to faulty gas cap. Dealer charged me $100 for the diagnostics, and almost 18 for a gas cap. I have never heard of such a think, and feel it is something the mfg should be responsible for since it is an environmental issue. Again, was told I was lucky that it was only a gas cap?? why should I feel lucky when I spend $28,000 for a car that has known issues with the model and the mfg acts as if they didn't care, and tells me I should pay $2500 for an extended warranty. No, they should fix the known problems. We pay that much under the misconception that they stand by their product. As a result, I have problems with tires wearing out sooner than they should and front end alignment issues.
My 2001 Jeep Grand Cherokee had a defective transmission cable. This morning when I moved the truck from the driveway, I put it in park and proceeded to exit the vehicle. The vehicle continued to roll down the road. I quickly reacted and engaged the parking brake. I have two small children and my wife usually drives the truck. If this had happened while she was driving, the results could have been devastating.
The engine light came on. The consumer took the vehicle to a transmission shop. They said there were few problems with it from the manufacturer. Took to a transmission shop because the owners manual said that it could be from transmission slipping. The original parts on the transmission were replaced due to failure.
Shifting cable was replaced after failure. Jeep was "slipping" in gear. I was run over by the vehicle after putting it in park and getting out. Vehicle began "slipping" in gear again. I had no reverse. Took it to the dealer and they said a lever was loose on the tranny and they tightened it. Still slipping.
The vehicle failed to accelerate. The engine revved up and the vehicle wouldn't accelerate beyond 2nd gear. The vehicle was towed to the dealership and the transmission was replaced because it had burned out. The failure recurred one month later, the vehicle stopped accelerating and felt like it was in neutral. The vehicle was towed to the dealership and the transmission was replaced again because of the same failure.
Consumer complained about a transmission problem. When accelerating from the start position vehicle did not pick up any speed until it reached 35 mph or greater.
The automatic transmission on my wife's 2001 Grand Cherokee went out at 42,000 miles this vehicle has never been used for towing or heavy duty use and has been properly maintaned.
Transmission/powertrain/electrical components/brakes at just over 36,000 miles the powertrain/transmission module failed. There were three minor incidents where when I was accelerating normal into traffic the transmission roared and spun, but the vehicle would not move, I shifted into neutral after letting up on the gas, then shifted back into drive and the transmission "kicked in". the fourth time this occurred, however, was when I was accelerating to merge onto the freeway, the vehicle lost power and I had to coast over to the shoulder of the highway onramp and the vehicle was towed to the dealership. A sensor or transmission control module was replaced at a cost in excess of $500 (just out of warranty) to me. At 50,000 miles while driving along the road, I heard a loud bang and thought I had a blowout of a tire. It was not the tire however, it was the passenger side power window. Something inside the door popped and the window fell down in the door. Another bill in excell of $500. Now at 63,001 miles, the transmission once again just would not go into gear. As I tried to accelerate off my street, the engine whined as though I were in neutral but it would not kick in. It would only go in reverse, none of the forward gears would make the car go forward. It was towed to our mechanic who says the entire transmission must now be replaced.
2001 Jeep Cherokee Laredo. Transmission valve body failed at 43000 miles and needed to be replaced. I was informed by the service shop that Chrysler has an ongoing problem with the transmission body valves for this type of vehicle.
Consumer complained about an engine problem. While driving on the freeway at approximately 70 mph vehicle abruptly lost power. Also, transmission failed when vehicle had only 30,000 miles on it. Crankshaft broke at 60,000 miles.
Harsh down shifting, results in loud clunking, rear tire squalling, and passenger discomfort. Rough shifting into gears while parked. Moaning brakes, warped rotors fuel pump deficiancies, and miscellaneuos electrical problems.
When accelerating from a stopped position, vehicle feels sluggish, as though it is starting from second or third gear. When stopping, a loud clunking noise is heard. Rough and erratic shifting is felt as the transmission downshifts. With a vehicle with less than 27,000 miles on it, the transmission does not seem to be working normally (at least as normal as any other automatic transmissions I have had over the years). I have read several other complaints posted that express similar problems, but have not seen any resolution from Jeep other than telling their customers that this is normal operation. This troubles me and does not give me much confidence in their ability to troubleshoot the problem. I want a record of the problem for future reference.
While traveling at highway speed and without any indication vehicle slowed down to 20 mph. Vehicle was serviced for the problem. Technician noticed a transmission problem.
A D V E R T I S E M E N T S
- Walker, LA, USA