really awful
Crashes / Fires:
0 / 2
Injuries / Deaths:
2 / 0
Average Mileage:
100,497 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2003 Jeep Grand Cherokee accessories - interior problems

accessories - interior problem

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2003 Jeep Grand Cherokee Owner Comments (Page 2 of 3)

« Read the previous 20 complaints

problem #21

Nov 072011

Grand Cherokee

  • 125,000 miles


The contact owns a 2003 Jeep Grand Cherokee. The contact stated that the driver seat mounting bracket fractured. Neither the dealer nor the manufacturer was notified of the failure nor was the vehicle diagnosed or repaired. The current and the failure mileages were 125,000. The VIN was unavailable.

- Kenosha, WI, USA

problem #20

Nov 232010

Grand Cherokee

  • 100,000 miles
The contact owns a 2003 Jeep Grand Cherokee. While driving approximately 45 mph, the contact heard a snapping sound from under the seat and noticed that the front driver side seat began to rock back and forth abnormally. The vehicle was taken to the dealer for diagnostic testing where the technician advised that the adjuster weld to the front driver side seat was fractured and would have to be replaced. The vehicle was not repaired. The approximate failure mileage was 100,000.

- Johnsburg, IL, USA

problem #19

Sep 202011

Grand Cherokee 4WD 8-cyl

  • 76,723 miles
The heater in the front driver seat started at first to heat up and nearly burn the legs of the driver on high, had to set the control to low to keep from burning the legs of the driver. After coming home from work the power light showed that the seat was still on, yet the drivers heated seat does not work anymore. Smelled something burning prior to shutting the engine off after drive home. Since then the heated seat in the drivers side does not work anymore. All other controls for power seats adjustments work fine. I called Jeep dealer for repair, come to find over 100,000 vehicles have had this problem which required a recall on the heated seats (recall no. F17, and J14) id# 06V197000, and 09V117000. I have the same problem that requires repair but they will not fix the issue under recall.

- Warren, MI, USA

problem #18

Apr 012008

Grand Cherokee 8-cyl

  • 85,000 miles


My front driver seat bracket has snapped in 4 spots. This now leaves my front seat very un-secure to the vehicle and is very shifty. This is a safety issue that needs to have a recall as this has happend to many other people with the same model Jeep as mine. The seat brackets and mounts are of poor quality and break easily. As result of this, my seat belt is useless because if I dont have a seat that is secured to the vehicle, what good will a seat belt do in a collision? chrylser is aware of this problem yet are doing nothing about this. They beg for our tax dollars to bail them out of financial hardship but yet they wont help consumers that buy their products with real safety concerns. I just hope it doesnt take a death to occur foro them to open their eyes. Recal the damn seats!!!

- St Petersburg, FL, USA

problem #17

Mar 102010

Grand Cherokee 6-cyl

  • 103,000 miles
The seat frame on the drivers side has broken in half. This should be a priority safety recall as this doesn't seem to be an isolated incident. Seems more like a design flaw by a company cutting corners. See the attached website for more Jeep owners that have had the same problem with their vehicle. vlane.com/poll/30/2001-Jeep-grand-Cherokee-has-your-driver-side-front-seat-broken-on-this-Jeep.

- Lawrenceville, GA, USA

problem #16

Dec 202010

Grand Cherokee 4WD 6-cyl

  • 148,000 miles
I have owned a 2003 Jeep Grand Cherokee for two years. In December 2010 I was driving in traffic with my I infant daughter and all of a sudden my seat like snapped off at the bottom and I am in the back seat. Luckily no one was hurt. The metal broke. I know im like the millionth complaint. I am a single mom and cannot afford to have this expense or risk getting into an accident. This is a serious safety issue that needs your immediate attention.

- Portland, OR, USA

problem #15

Jan 072011

Grand Cherokee 4WD 6-cyl

  • 74,000 miles


The driver's seat to my 2003 Jeep Cherokee Laredo sheared away from the support brackets. I have been trying to find a seat or find some way to fix it. It is a safety issues.

- Tempe, AZ, USA

problem #14

Jan 172011

Grand Cherokee 4WD 6-cyl

  • 117,300 miles
The front drivers power seat, broke from it's frame, the part was welded and broke a second time. The seat is unstable and in an accident could break away from the track and wind up in the rear seat. The airbag would be ineffective.

- Howell, NJ, USA

problem #13

Nov 172010

Grand Cherokee

  • 166,000 miles
I had just bought this vehicle and taking the off ramp in a hard arc while slowing down I felt the drivers seat move. I only had a couple of hundred yards to go so I waited to check it when I got home. The front left seat bracket had sheared away leaving the seat sitting at a funny angle. This is a dangerous thing to happen. Luckily, no one was hurt.

- Cerritos, CA, USA

problem #12

Mar 132010

Grand Cherokee 4WD 6-cyl

  • 83,000 miles
Driver side left front bracket broke on seat.

- Eagan, MN, USA

problem #11

May 112010

Grand Cherokee

  • 97,500 miles


The drivers side seat has a broken bracket that allows the assembly to rock back and forth. It was perfectly fine until last week. I have owned this vehicle since 2002 and the seat was never a problem. I have found numerous complaints about seat breakage on the Jeep Grand Cherokee Laredo and many other Jeep models. This is a safety issue when all attachment points break and the seat is no longer attached to the mounts.

- Oxford, GA, USA

problem #10

Jan 152009

Grand Cherokee 4WD 6-cyl

  • 140,000 miles
2003 Jeep Grand Cherokee, front seat bracket broken.

- Laytonsville, MD, USA

problem #9

Mar 182010

Grand Cherokee 4WD 6-cyl

  • 100,303 miles
Driver's seat support broke and now the seat wobbles. I have discovered that this has happened to a lot of people. It just happened today while I was driving and I have not figured out where to take it for repair yet.

- Dunedin, FL, USA

problem #8

Feb 282010

Grand Cherokee

  • 89,000 miles
For the second time in 5 years the drivers side seat support has broken. Both time the break has occurred on the front left corner. The broken part is of the support assembly, it is a tube that pivots to allow for up/down adjustments and holds the weight of the seat.

- Mechanicsville, VA, USA

problem #7

Dec 012009

Grand Cherokee

  • 70,000 miles
Drivers side seat bracket has broken for second time due to normal use. If seat bracket breaks from normal use, how can it stand-up in an accident? also it is not readily apparent when it breaks, so crash integrity is already compromised. Repair is $400 new bracket, or over $800 for my Jeep. Old part will be retained in my garage. I thought I was the only one with this problem, but the internet is filled with people with the same issue. I think it is far more dangerous than the seat heater issue I just got recall for.R

- Denver, CO, USA

problem #6

Nov 142009

Grand Cherokee

  • 99,500 miles
I was driving my 2003 Jeep Grand Cherokee and I noticed my seat starting to wobble. Finally I noticed that the seat bracket snapped on the driver side. This is a total safety issue. I have taken it to Jeep for repair and they advise there is no recall.. how can this be?. oh and what's the point of wearing a seat belt of the seat isn't even strong enough to stay secure to the vehicle.

- Largo, FL, USA

problem #5

Aug 102009

Grand Cherokee

  • 88,000 miles
2003 Jeep Grand Cherokee front drivers seat broke. Seat detached from floor. Trying to repair. Very dangerous to drive.

- San Diego , CA, USA

problem #4

May 152009

Grand Cherokee

  • 116,743 miles
Driver's side seat just all of a sudden snapped and I was laying in the backseat looking up. The seat track just broke.

- Waynesboro, PA, USA

problem #3

Mar 222009

Grand Cherokee

  • 94,000 miles
2003 Jeep Grand Cherokee Laredo - driver power seat. The bracket that holds the seat is broken and the seat rocks. The bracket is defective.

- Saint Louis, MO, USA

problem #2

Apr 252008

Grand Cherokee

  • 50,000 miles
2003 Jeep Grand Cherokee front driver seat broke this is the second time it has broke it broke right at the bolts that hold it down first time it was welded but it broke again welding this seat just does not fix it.

- Salem, MA, USA

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