really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
51,803 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2003 Jeep Grand Cherokee seat belts / air bags problems

seat belts / air bags problem

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2003 Jeep Grand Cherokee Owner Comments

problem #5

Apr 132016

Grand Cherokee

  • 139,000 miles


The contact owns a 2003 Jeep Grand Cherokee. The contact stated that the air bag light illuminated after the vehicle was serviced per NHTSA campaign number: 15V046000 (air bags). The contact stated that the failure recurred whenever the vehicle was started. The vehicle was taken back to the dealer where the technician stated that the seat belts were the cause of the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 139,000.

- Malden, IL, USA

problem #4

Mar 012016

Grand Cherokee 4WD 8-cyl

  • miles
2003 Jeep Grand Cherokee. Consumer writes in regards to restraint control module replacement parts not available to repair recall and window motor regulator assembly problems. Also, the passenger and driver side front window motor regulators broke, the cd player malfunctioned, the passenger seat belt pretensioner was inoperative and the brakes were not performing as designed.

- Portland, OR, USA

problem #3

Dec 312014

Grand Cherokee

  • miles
I received recall notice R06 / NHTSA 15V-046 many months ago. I contacted my local Jeep dealer, and they told me that there were no parts available to repair my car. I last called over a month ago (April 13, 2015), and they said that parts are still not available. I am writing to complaint that Jeep is not taking reasonable, prudent actions to acquire parts to make the mandated repair and, as a result, is placing me (and, I assume, others) at risk by failing to acquire parts and make the required repair in a timely manner.

- Chicago, IL, USA

problem #2

Jun 152009

Grand Cherokee

  • 120,000 miles
The contact owns a 2003 Jeep Grand Cherokee. While driving 25 mph, the contact was involved in a crash. She was unable to remember the details. The seat belts failed and slammed her into the steering wheel. Both frontal air bags failed to deploy. A police report was filed. She was transported to the hospital and sustained soft tissue damage to her knees, several bruises, a bruised chest, and other minor injuries. The vehicle was destroyed. The current and failure mileages were less than 120,000. Updated 09/23/09 Chrysler sent the consumer a letter stating the impact was not significant enough to deploy the airbags. The conclusion was supported by the readings from the onboard computer which disclosed no codes, indicating that the air bag was fully operational at the time of the accident. Updated 09/29/09.

- Hampstead, NC, USA

problem #1

Nov 202002

Grand Cherokee 8-cyl

  • Automatic transmission
  • 16 miles
The passenger side seat belt locked up and failed to retract unless the buckle was unhooked. The seat belt locking up happened on numerous occasions since owning the vehicle. When a passenger reached for something the seat belt locked in the fully extended position.

- Kent, WA, USA

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