pretty bad
Typical Repair Cost:
Average Mileage:
103,800 miles
Total Complaints:
12 complaints

Most Common Solutions:

  1. replace window regulator (11 reports)
  2. not sure (1 reports)
2003 Jeep Grand Cherokee windows / windshield problems

windows / windshield problem

Find something helpful? Spread the word.
Get notified about new defects, investigations, recalls & lawsuits for the 2003 Jeep Grand Cherokee:

Unsubscribe any time. We don't sell/share your email.

2003 Jeep Grand Cherokee Owner Comments

problem #12

Dec 282011

Grand Cherokee

  • Automatic transmission
  • 130,000 miles


The date indicated herein is the date I purchased the vehicle second hand. The first owner says the windows stopped working a couple of years after her purchase, she had 2 kids and it was expensive so she did not repair. Neither windows rolls down or up--they are dead. I had it inspected it costs about $1200 I am told? Not fair. When you buy a car whether first or second owner we would expect it to function as advertised. There is no Recall per se on this item for my Jeep Grand Cherokee 2003 however just look at the amount of complaints herein--I expect Chrysler to come out with a Recall for the affected vehicles.

Another unrelated Pain is the front a/c console--water gets trapped and floods the car--dealer wanted to charge me $1460 to fix claiming they needed to replace.

This is not right, Chrysler! we expect resolution.

- Gabriella B., Alexandria, VA, US

problem #11

Nov 092014

Grand Cherokee LL V6

  • Automatic transmission
  • 133,000 miles

Fortunately my husband is a car guy and can replace this in about 50 min.

- dorlisk, Springtown, TX, US

problem #10

Sep 012013

Grand Cherokee Overland 4.7L

  • Automatic transmission
  • 141,710 miles

This will be the 2nd time one of the window regulators has been replaced. My husband has replaced 3 since 2010. Luckily we replaced them with O'Reilly lifetime warranted parts - so at least the parts will not cost us again - just our time. I called the local Jeep dealership - they want over $900 for the repair. Jeep Liberty has had window regulator recalls and even have a 7 year replacement guarantee past normal warranty of vehicle.

Both passenger windows fell within 5 minutes of each other. Back passenger window is rarely used.

Big Bummer!!!

- Kirsten W., Cleburne, TX, US

problem #9

May 252013

Grand Cherokee Laredo I6

  • Automatic transmission
  • 111,000 miles


This was my 3rd electric window to go out in my 2003 Jeep Grand Cherokee. First the driver window went out on me in August of 2011, it was stuck down & would not go back up, cost $700 to fix. Next the front passenger window went out on me in August of 2012, I was on vacation with my family in the middle of a national park. We ended up cutting the vacation short & made the long drive home after it happened. It too was stuck down & would not go back up, cost $500 to fix. And the most recent one happened this Memorial Day, May 2013, the backseat driver side window went out & would not stay up. Once again it happened when I was a few hours away from home & camping for the weekend at a music festival. This time it cost $600 to fix.

I can't believe that these windows aren't made to last longer. 11 years is not too long in the life of a vehicle & it's not like I'm constantly rolling the windows up & down. I live in the Northwest where it rains a lot, the windows are up the majority of the time.

Now I'm left wondering how long before the last of the 4 windows goes out on me & where I will be when it happens.

If this is standard for Jeeps I'm seriously going to reconsider replacing my Jeep with a new one in the next couple years.

- slwarren, Seattle, WA, US

problem #8

Jun 202012

Grand Cherokee ES 3.2L V6

  • Automatic transmission
  • 135,000 miles

This is the 4th window regulator failure I've had since I purchased this vehicle in 2006. Many others have had this same problem with Jeeps. Why haven't they stepped up and taken care of their customers? It is a poor way to get repeat customers. Total repairs for 4 window regulators in excess of 1200.00 and all of the inconvenience. Never buy another JEEP, EVER.

- taflinger, Jeffersonville, IN, US

Search CarComplaints.com for these popular complaint phrases...

problem #7

Aug 152009

Grand Cherokee Laredo

  • Automatic transmission
  • 110,000 miles

Just like so many thousands of other Jeep owners, my power window regulators have failed. The motor sounds fine, but the window just slides down before its ultimate destiny -- being shimmed and taped up for the next two years before I finally fixed the stupid thing.

- Kali B., Hickory Corners, MI, US

problem #6

May 012010

Grand Cherokee Laredo

  • Automatic transmission
  • 115,000 miles


Just like so many thousands of other Jeep owners, my power window regulators have failed. The motor sounds fine, but the window just slides down before its ultimate destiny -- being shimmed and taped up for the next two years before finally fixing the stupid thing.

This one fell in the middle of a parking lot where I was going to leave my car for the day... Luckily I had some extra shims and duct tape in my car, but that seriously delayed my carpool's departure and made me stress about the safety of my stuff and vehicle.

- Kali B., Hickory Corners, MI, US

problem #5

May 052010

Grand Cherokee 4.0L

  • Automatic transmission
  • 85,000 miles

I've now replaced all 4 window regulator on my Jeep. I was asked if I wanted an OEM unit. My reply was, "the original units are junk why would I want that"? I think I bought all the replacements from windowregulators.com. They were around $75/ea. I found step by step instructions on the net. It took me about an hour and a half to complete. You might want to buy some door clips. They break when trying to remove the door panel. I bought mine from an Ebay auction.

- bron, Arnold, MO, US

problem #4

Jul 092009

Grand Cherokee

  • Automatic transmission
  • 105,000 miles

Rear passenger window regulator failed. Caused window to fall inside door and not go back up. It is a know problem with Jeeps of this model, but Chrysler will not recall. This being the second time this had happened to me, I knew the dealer cost to repair was $450. So this time I ordered the part off the Internet, watched a how-to video and fixed it myself in about 1.5 hours for $100.

- David W., Plano, TX, US

problem #3

Jun 102008

Grand Cherokee

  • Automatic transmission
  • 90,000 miles

Window regulator failed on front right passenger window. Out of warranty repair was $450. Cost to repair same problem on most vehicles is less than half that. Technician said once one goes, they all will go soon. Looked up the problem on google and found it is a manufacturing defect, but Chrysler failed to recall. Next time it happened I ordered the part on the Internet and repaired it myself for $100.

- David W., Plano, TX, US

problem #2

Dec 142007

Grand Cherokee Laredo 4.0L 6

  • Automatic transmission
  • 54,235 miles

This is the second one I have had to fix in this vehicle, again go to Ebay and get the parts

and have them installed if needed -

- fargomnm, Fargo, ND, US

problem #1

Jul 182006

(reported on)

Grand Cherokee Limited

  • 35,228 miles

Front passenger side window would not go up.

- Ron L., Granger, IN, US

Not what you are looking for?