This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2005 Jeep Grand Cherokee. The contact stated that the vehicle stalled while driving. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 111,000.
The contact owns a 2005 Jeep Grand Cherokee. The vehicle was serviced under NHTSA campaign number: 14V438000 (electrical system). After the vehicle was retrieved, the key was difficult to move in the ignition switch. The vehicle was not taken back to the dealer to be diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
The contact owns a 2005 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2005 Jeep Grand Cherokee. While driving approximately 25 mph, the vehicle stalled and the instrument panel illuminated. The vehicle was taken to a dealer, but was not diagnosed or repaired. The vehicle was taken to an independent mechanic where it was diagnosed that the ignition switch needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 130,000. Update 01/13/16 MA mechanic consumer took it to did a tempory fix. Still needs parts over 2 years. Updated 05/22/18
The contact owns a 2005 Jeep Grand Cherokee. The contact stated that the lights on the instrument panel illuminated and there was a loud noise coming from the four wheel drive. The vehicle was taken to the dealer, but was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was not available.
- Kamuela, HI, USA
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The contact owns a 2005 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2005 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2005 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The VIN was unavailable. The contact had not experienced a failure.
2005 Jeep Grand Cherokee. Consumer writes in regards to ignition switch recall notice 14V-438. The consumer stated more than a year has passed without a follow-up from Chrysler, as to when the parts would be available.
The contact owns a 2005 Jeep Grand Cherokee. While driving 55 mph, the vehicle stalled. The contact placed the vehicle in neutral and was able to restart the vehicle. The vehicle was taken to a dealer, but could not be diagnosed. The vehicle was not repaired and the failure recurred on several occasions. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was 50,000. Updated 1/21/16 consumer stated there are no parts available for fixing the problem. Vehicle purchase date should be on or before incident date 05/18/18
The contact owns a 2005 Jeep Grand Cherokee. The contact received a notification of NHTSA campaign number: 14V438000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Updated 02/05/16
The contact owns a 2005 Jeep Grand Cherokee. The contact stated that the vehicle failed to start and would accelerate independently without warning. The vehicle was taken to the dealer. The technician was unable to duplicate the failure, which prevented them from diagnosing the failure. The manufacturer was made aware of the failure. In addition, the contact mentioned that the vehicle was included in NHTSA campaign number: 14V438000 (electrical system). The vehicle was not repaired. The failure mileage was 144,000.
The contact owns a 2005 Jeep Grand Cherokee. The contact received notification of NHTSA campaign numbers: 14V438000 (electrical system) and 13V175000 (electrical system, power train); however, the parts to do the repairs were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2005 Jeep Grand Cherokee. While driving at 65 mph, the vehicle stalled without warning. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 150,000. Updated 1/19/16
The contact owns a 2005 Jeep Grand Cherokee. The contact stated that NHTSA campaign number: 14V438000 (electrical system) exceeded a reasonable amount of time for repair. The dealer stated that the parts were not available. The manufacturer was made aware of the failure. The vehicle was not repaired. The contact mentioned that the traction control light illuminated intermittently on the instrument panel. The failure mileage was approximately 118,000.
The contact owns a 2005 Jeep Grand Cherokee. While driving at approximately 40 mph, the vehicle stalled. The vehicle was able to restart. The failure occurred on multiple occasions. The vehicle was driven to the dealer for diagnostic testing. The technician could not locate the cause of the failure. The failure mileage was approximately 90,000.
The contact owns a 2005 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
1995 Jeep Grand Cherokee. Consumer writes in regards to replacement parts to complete recall notice and unsatisfactory customer service at dealership. When the consumer arrived for his scheduled appointment, he was informed the vehicle would only be inspected and the parts were not available.
The contact owns a 2005 Jeep Grand Cherokee. While driving at various speeds, the vehicle would suddenly shut off. The contact also indicated that the speedometer did not function. While depressing the brake pedal, the brakes malfunctioned and the vehicle would not stop. The cause of the failures were not diagnosed or repaired. The manufacturer was not notified. The recall notice for NHTSA campaign number: 14V438000 (electrical system) was received in September of 2015. After contacting the dealer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The failure mileage was 70,000.
The contact owns a 2005 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
A D V E R T I S E M E N T S
- Sea Isle City, NJ, USA