really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
45,095 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Jeep Grand Cherokee body / paint problems

body / paint problem

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2010 Jeep Grand Cherokee Owner Comments

problem #4

Mar 212014

Grand Cherokee

  • 49,800 miles


After a minor accident, I took my car to the authorized service centre of the local dealer for the rear bumper replacement. I was in the workshop while the technicians were removing the damaged bumper of my car. When they have removed the bumper completely, I have noticed that there was a rectangular flexible patch attached on the side surface of my vehicle's body by some kind of adhesive. The size of the patch was approximately 150 mm X 300 mm X 2 mm (including the adhesive layer) and it's location was on the rear right hand side of the vehicle body. This patch was out of sight when the bumper was installed. The patch was being used to close a rectangular hole which was extending in to the passenger cabin. This hole was approximately 20 cm above the exit of the exhaust tailpipe. Because of it's location, it is very likely for the hole to be exposed to exhaust emissions directly. The patch closing the hole didn't seem to be so strong. This self adhesive patch must be under the action of vibrations and the diversity of environmental conditions all the time. So, this situation is likely to cause serious. And fatal risks for the passengers as a result of the exhaust gases entry in to the cabin incase the patch is torn or damaged somehow. I have informed the service authorities about the situation and they told me that there were two symmetrically located holes which were machined for the cabin air extractors but their designers preferred to use only one extractor for each vehicle. The unused hole was closed by a self adhesive patch. I believe that this serious defect must be investigated for possible modes of failure and consequences.

- Ankara, WA, USA

problem #3

Jan 132014

Grand Cherokee

  • 49,300 miles
Considerable amount of outside air enters in to the cabin of my vehicle through the holes on the front door audio speaker covers. I realized this defect during a trip eight weeks ago. My speed was around 75 mph and the outside temperature was well below 0 degrees celsius. Windows and the sunroof were all closed and the air conditioner was set to 25 degrees celsius and the interior air circulation mode was selected. Cabin air was quite warm. Then I have adjusted my sunroof panel to a tilted position to have a very small opening at the rear end of the sunroof while frontal part was fully closed. My intention was to hear the sound of the flowing air over the roof because I knew that outside air does not enter in to the vehicle from that tiny opening at the rear end of the sunroof panel. Some time later I felt cold on my feet and knees. I have checked the source of the cold air and found out that it was coming through the front door speaker covers. I have informed the local dealer and the authorized service department about this situation but they told me that there was nothing they can do to solve this problem, because the problem was not due to the wear, dislocation or tear of a sealing material, it was due to the structural design of the vehicle and according to them, it was normal. In order to measure the amount of the outside air coming through the speakers I have placed two big size garbage bags to driver and passenger side speakers and I have calculated that air was rushing in to the the cabin at a volume flow rate of about 30 liters/sec from each speaker. This value is comparable with the air coming through the normal air conditioner ventilation grilles of the vehicle. I believe that; this amount of outside air, which is unfiltered, unheated and some times highly polluted with traffic emissions will inevitably cause health risks especially for the children.

- Ankara-Turkey, WA, USA

problem #2

Jan 072014

Grand Cherokee 6-cyl

  • 14,602 miles
I purchased my vehicle new from autoland in 2/10 springfield, NJ. I have 14,652 miles on it and have always kept it in the garage. I took it out the garage and parked it in front of the garage doors. Now when it rains water comes inside my car all on the sides and front where the tabs are embedded. Chyrsler tells me I am out of warranty for my 2010 Jeep Cherokee larado. Its a disgrace and dangerous water hitting you when you drive. They Chrysler even wanted me to pay for a full diagnosis of my car. I told them its a manufacturer defect not mechanical so they refuse to even look at it unless I pay. Its very hazardous and I will not even drive un less clear weather. It snowed and when it melted the same thing. I have been ripped off. I had to replace wipers several times also.

- Hillside, NJ, USA

problem #1

Sep 182012

Grand Cherokee

  • 66,679 miles
The contact owns a 2010 Jeep Grand Cherokee. The contact stated that while driving 30 mph, he inadvertently engaged the rear liftgate release button and the liftgate opened while the vehicle was in motion. The vehicle was taken to the dealer for diagnosis and the contact was informed that the vehicle was designed to function in the manner in which it did. There were no repairs made to the vehicle. The failure and current mileage was 66,679.

- Underwood, IA, USA

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