This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have had an open recall on my jeep since November 2019. I have called into both of the local jeep dealerships in the area for help with the open recall and was told that they do not have the parts needed to repair the recall. I asked what my next best steps were because this is a safety hazard and based on the recall details, could result in the car coming to a stop while I-€™m driving without any notice which could lead to an accident or could potentially be fatal. I was told they have no timeframe on when they will be getting in the needed parts and that it could be months. I asked for a rental and was told they do not offer this service even in situations like this. I-€™ve been driving in fear since learning of the recall and am hoping you can help me with a resolution.
Prior to bringing our Grand Cherokee (GC) to the dealer to fix the apply the fix for the fuel pump relay recall, the GC stalled once every one or two months. After dealer applied the solution to the fuel pump relay recall, GC stalls almost daily and sometimes more than once daily. Usually, the GC starts just fine. During the first drive of the day, as we take our foot off the gas, the GC stalls. This is dangerous and life-threatening because the stall has occurred on busy streets and on the highway. ATTACHMENT: I took a look a the external relay that the dealer installed. I'm suspicious about the relay. I looked the relay part number online and found that the relay was commonly used for another application and not for fuel pumps. Please check the relay part number in the attachment and verify that this is the correct relay for this fuel pump relay recall.
Yes the Jeep developed a stall while going down the highway then would crank and run for 3 or seconds and die again and that-€™s all it would do. Check engine light comes on as well as the lighting bolt on dash. I believe the fuel pump is part of the problem seeing how at a qt tank of gas it will die and only run when more gas is added but also the body control module cause it keeps throwing diff codes after I fix the issues. As well as the way it cranks n dies like security issue. This is very common for jeeps everywhere
The vehicle (2013 GC Trailhawk ) engine stalls while driving. The electrical remains on but engine oil error comes on and I can feel there is missing as if engine is not getting enough fuel, there is no power when you accelerate and the engine stalls. My safety is put in risk because this happens while driving on the highway and normal streets. I have taken it to my Jeep dealer (John Hughes, Perth, Australia ) and they too claimed to have never heard of this issue. Fuel pump relay was already repalced some time back. The issue continues and they claim they cannot figure out the problem. The engine will re-start after about 10 minutes powered off and drives fine until the next time it stalls, which has become more frequent. There is no warning when the engine will stall, it just stops running. This problem has been going on now for over six months for me with the stalling becoming more frequent.- Perth, WA, Austalia This has happened 5 times now in the last 6 months.
Truck wouldn-€™t start found a recall for my vehicle took to dealer for recall recall is for wiring harness to fuel pump and if fuel pump fails it-€™s suppose to be covered under the recall dealer saying otherwise that I have to pay
- Chicago, IL, USA
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I cannot get this fixed. I have been 30th on the list since January and the dealer tells me they only get 1 part every so often. I have this vehicle parked as I refuse to drive since there is a recall. I need help getting the fuel pump component to the Pueblo, CO jeep dealer so I can get my care fixed.
Went into dealership to address fuel pump recall v62. 3rd instance since 2013. Car would not start at pickup after recall was performed. Still same issue with fuel pump relay failure that results in a no-start condition if not running. Dealership rechecked work performed and started car after multiple starts. On the drive home car stalled in right hand turn at 30mph or less.
My Jeep Grand Cherokee. Tends to stall a lot when starting it up, it makes this loud cranking noise and take about 5-10 seconds to top. Also whenever I'm making sharp turns the Jeep feels like it's losing power and I have to push down on the break and start over. Also my forward warning collision and acc off is on dash board. Brake symbols along with traction off now pops up on the dash board. It's been over a year since I received the letter and I'm concerned due to safety issues it may cause. (also the start delay and car slowing down have been going on since I purchased the Jeep )
Recall V62/NHTSA 19V-813. Fuel pump relay recall. Responded to the recall and a new wiring harness was installed. This has not fixed the problem. While stationary, vehicle has false starts almost on a daily basis. By false I mean car will crank but does not start. At times while in motion, vehicle will run sluggish and check engine light comes on. This is the second replacement harness installed.
I have requested assistance from 2 dealerships and I have been told Jeep is only sending 1 per week to dealerships and the list to get it fixed is very long and they do not know when I can get if fixed. This is a safety recall and I am very worried about my Jeep.
Jeep and fca refuse to fix the fuel pump relay on my Jeep. They claim they only get one part per month and cannot fix my Jeep. I have called 5 different Jeep dealerships and fca us corporate office and was told the same thing. How is this legal? they won't even tell me the name of the part so I can replace it myself. I have been trying ti get it replaced for half a year.
The car has shut off while driving due to the fuel pump relay issue. We have taken it in to the dealership to repair; however, they state it could take a year or more due to limited supply of the parts required. The car is inoperable, but Chrysler is refusing to provide a rental car or offer a reasonable purchase price. Please help or let me know who can!
Recalls 19V-913 and 15V-115 around the 28th day of December, 2020, I was in public street on my way to my mother's home at night in my vehicle. The vehicle began to slow down. I began to push the engine pedal and it didn't reacted. It was difficult to push the break. I was near the entrance of the community gate and, because I was driving slowly, I was able to put the car on neutro and managed to enter the community and left the car inside the gate community because was not able to reach my mother's house. It was very scary and dangerous situation, because I could have been hit by a car by the sudden slowing of car velocity and while turning left to the community gate in neutro. Called Chrysler dealer to inform them that the same stalling situation that occurred the several times they inspected my car for previously, happened again. They told me that the soonest appointment they can give me is in the 18th of January of 2021. The car is stationed waiting to be towed to the dealer. This would be at least the 6th time the car had this problem, and the third that I have to tow it. The first time the car was towed was in April of 2018; that time they replace the fuel pump/module. In September of 2018, the external fuel pump relay was replaced. The car was brought to the dealer again in March and November of 2019 for the same problem but they alleged nothing was found. The last time was in the 11th of August of 2020, when the car was towed to the dealer because it stalled and could not be turn on; the fuel pump relay control circuit overlay harness was replaced, (according to work order). Just after four months, the car stalled while moving in the middle of a transited public street at night. This happened previously, but the car manage to recover quickly while driving. This is why I began to drive slowly. More than two years and still the safety issue persists. (recall related incident)
My car is stalling not picking up speed and making a noise that my engine is working hard when stepping on the gas. My engine light has come on and when trying to get the recalled part fixed the dealership is saying they don't have the part and do not know when it will be available
There is an open recall on this vehicle since 11/2019 which states that the vehicle may stall while driving. I have been waiting to get the vehicle in but the dealership says there has been no fix given by Fiat/Chrysler and I have to just wait. They have a list of other vehicles/owners waiting as well. The vehicle has stalled out twice while operating as well as numerous problems starting the vehicle (also part of the recall issue).
Safety recall was issued for this on November 14, 2019. There is still no remedy. Not sure what the timeframe on recalls is, but I'd say my safety has been at risk long enough. My vehicle often sputters and shakes violently while accelerating, especially when trying to achieve high speeds quickly (while entering freeway traffic from an on ramp or when passing into oncoming traffic for example). The issue related to this recall can cause my vehicle to stall which would be severely dangerous in these situations.
I was in traffic going about 25-30 mph when I lightly touched my gas pedal and my car wouldn't accelerate at all. Since I was going too slow I wasn't able to get to the left lane and the shoulder on the right lane was narrow so I sat half in the right lane half on the shoulder with a dead car for about five minutes before I could get it to turn back on. I was on a highway 495N in Maryland during rush hour.
Received recall notice 12 months ago - V62/NHTSA 19V-813, fuel pump relay. A engine stall while driving can cause vehicle crash without prior warning. Vehicle has been in shop 2 times in last week with issues with the etc (electronic throttle control) caused by the fuel pump. Failure to start from a cold and a warm start has happened 6 times. First repair cost $553.66 and today's repair of the fuel pump while covered under warranty (since the first recall part failed) doesn't help fix the problem. Should not take 12 months to resolve an issue of this magnatude. It is very stressful driving this vehicle with the knowledge that it is having issues and could fail and cause a crash. How soon will this recall be rectified?11
Vehicle will not start everytime and once it's jumpered to another car it starts no problem. Sometimes it will start then immediately just die. Vehicle has never stalled while driving. I bought it Dec 2019 w/ 102K, it now has 120K I drive 400 mi/wk for work. I had to buy an extended warranty because of the miles and the warranty co. Is saying they won't fix this air bag module and seat belt issue as well. This car needs to be bought back by the dealership. The dealer has all paperwork because they still have my car.
A D V E R T I S E M E N T S
- Ponte Vedra Beach, FL, USA