Notes: The 2015 Jeep Grand Cherokee shows an early trend of transmission complaints. Most of the complaints are for rough shifting — things like jerking & hesitation when shifting gears.

The 2014 Jeep Grand Cherokee also has the same transmission issues.


really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
11,179 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2015 Jeep Grand Cherokee steering problems

steering problem

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2015 Jeep Grand Cherokee Owner Comments

problem #8

Aug 252016

Grand Cherokee

  • 16,000 miles


While driving at a speed of 15 mph on a city street the front passenger side control arm fractured, broke loose, ripped apart the wheel well and caused the car to pull to the right and brush against a parked car causing minor paint damage on the front bumper.

- Southfield, MI, USA

problem #7

Oct 232015

Grand Cherokee

  • 16,890 miles
The contact rented a 2015 Jeep Grand Cherokee. While driving approximately 10 mph, the steering wheel seized without warning. The vehicle crashed into the curb, flipped three times, and landed on the hood. The front passenger side curtain air bag did not deploy. A police report was filed. The driver sustained a broken nose and a broken toe on the right foot, which required medical attention. The vehicle was towed to a body shop, but was not diagnosed or repaired. The vehicle was destroyed. The manufacturer was not made aware of the issue. The failure mileage was approximately 16,890.

- Marshall, NC, USA

problem #6

Jul 052016

Grand Cherokee

  • 13,000 miles
Drove car to shopping center noticed a oil smell when parking. When I returned to car to leave shopping center I had extreme difficulty turning steering wheel. I live very close from shopping center and very carefully with extreme difficulty drove car home. I opened the hood a noticed power steering fluid all over the engine compartment. I had the car towed to the dealer. Car has 13,000 miles. I feel very lucky that the oil didn't cause a fire or that the steering lose occured when I was not moving down the highway.

- Middleburg Hts, OH, USA

problem #5

May 172016

Grand Cherokee

  • 35,000 miles


Vehicle randomly brakes unintentionally for 5 to 10 seconds - engine and steering fail all at the same time. A loud collision warning along with red alert braking indicators. I informed a local dealership several months after purchase (summer 2015). They reported no specific codes or recalls. The issue has occurred multiple times. In all occurrences the vehicle was in motion including highway and city streets. For incidents I directly recall they occurred while driving in a straight line (mostly).

- Powder Springs, GA, USA

problem #4

Nov 052015

Grand Cherokee

  • 500 miles
The contact owns a 2015 Jeep Grand Cherokee. The contact stated that the vehicle experienced a complete loss of power steering while driving 15 mph. The failure occurred without warning. Upon inspection of the vehicle, the contact noticed that steering fluid leaked from the vehicle. The vehicle had to be towed to the dealer where it was diagnoised that the power steering hose had a defective clamp that needed to be replaced. The manufcaturer was notified of the failure. The failure mileage was approximately 500. The VIN was not provided.

- Los Angeles, CA, USA

problem #3

Sep 262015

Grand Cherokee

  • 7,300 miles
On 9/26/2015 we were driving down our street and lost all ability to steer the truck. I called Jeep roadside assistance and the truck was scheduled to be towed to the nearest Jeep service center on 9/28/3015 - the truck was not drive-able. The Jeep service center reviewed my truck a few days later and told me that the steering control module had gone bad in the truck which is why it couldn't be steered. The steering control module is still on order and my truck is still at the service center and is not drive-able as of this posting on 10/15/2015.

- Staten Island, NY, USA

problem #2

Dec 102014

Grand Cherokee 4WD 6-cyl

  • 300 miles
I returned this Jeep twice to dealer letting know that the transmission had a hard bang between shifting, they continue to say that this normal.the service manager says it because of the electronic system, I told them that I have driving for over forty years and have heard of such thing and this sounds more like a torque converter issue not a computer, needless to say they continue to say nothing is wrong. I am in the process of scheduling another appointment because it continues to get worse.

- Berlin, CT, USA

problem #1

Jan 182015

Grand Cherokee 6-cyl

  • 443 miles
The contact owns a 2015 Jeep Grand Cherokee. The contact stated that while driving at approximately 45 mph, the steering wheel became difficult to maneuver. The vehicle was towed to the dealer where the power steering hose was replaced. The manufacturer was notified of the failure. The approximate failure mileage was 443....updated 02-03-15 the consumer stated the power steering hose detached from the pump and all the fluid leaked out, making it very difficult to steer the vehicle. The was attached with a compression coupling and was simply re-attached with the same. Updated 02/18/15

- Lexington, SC, USA

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