CarComplaints.com Notes: The 2015 Jeep Grand Cherokee shows an early trend of transmission complaints. Most of the complaints are for rough shifting — things like jerking & hesitation when shifting gears.

The 2014 Jeep Grand Cherokee also has the same transmission issues.

10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
29,210 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2015 Jeep Grand Cherokee steering problems

steering problem

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2015 Jeep Grand Cherokee Owner Comments (Page 1 of 2)

problem #36

Jul 102023

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

While driving vehicle shuts off unexpectedly, with steering wheel losing power steering. It will then have trouble starting again. Turning on and off by itself. It will then work just fine after 15-20 minutes.. It has been doing this every few months for a couple years now. I have taken to dealer a couple times, and they have had me change battery initially. But can-??t give me a reason why it keep happening after that. Most recently, once I was able to work again after it had sh*t off on me while driving, it would then not shut off. I could not turn the car off. I took to dealer, and eventually it turned off. It is at dealer currently at time of this writing.

- San Diego, CA, USA

problem #35

Feb 262023

Grand Cherokee 8-cyl

  • miles
While in motion, vehicle lost all power; the engine stalled, brakes failed and lost power steering. The vehicle shifted into neutral. I put the vehicle back in drive and it went back to neutral. I turned the ignition off and restarted. My husband was driving and I was in the passenger seat, with my 5 year old daughter in the backseat. If there had been oncoming traffic, we-??d have hit them head on.

- Limestone, ME, USA

problem #34

Feb 012021

Grand Cherokee

  • miles
Third steering rack in 4 years. Vehicle only has 40K miles on it. Each time there is a drop in power steering fluid and a leak identified in the power steering boot.

- Chicago, IL, USA

problem #33

Sep 152020

Grand Cherokee

  • 41,000 miles

A D V E R T I S E M E N T S

Service shifter keeps appearing, major world serviced and replaced the shifter but to no avail, it continues to state service shifter.

- New York, NY, USA

problem #32

Apr 132021

Grand Cherokee

  • 100 miles
Driving, lost all power to steering, brakes and engine. Crossed over double yellow and narrowly escaped a collision with the guardrail. Had any car been in the opposite lane, I would have been severely injured. I am a mother of two. It was sudden as without warning. Additionally I had to call out of work hence loss of income.

- Greenwood Lake, NY, USA

problem #31

Dec 182020

Grand Cherokee

  • 80,000 miles
Brake service apt. Discovered a leak in the steering column. Leaking onto the boot and requiring a full replacement of the steering system. $2,000! 2015 Jeep gc. There are so many complaints of this issue with Jeep gc's dating back to the earlier 2000 models. They need to recall these Jeep and get this figured out as hydrolic fluid used in steering is highly flammable, corrosive to the boots and pervasive in these SUVS!

- Raleigh, NC, USA

problem #30

Sep 222020

Grand Cherokee

  • 75,600 miles

A D V E R T I S E M E N T S

Took my Jeep in for a routine oil change and was told that both ends of the steering box are leaking will need repair at a cost of nearly $2400. In researching this problem I discovered hundreds of complaints across the country for this same problem as well as a recall of Jeep products in 2011-2012 for the same problems that resulted in injuries to drivers and fires in vehicles. This is a well known problem with previous precedent from prior model years that needs to be addressed through a recall process before some gets injured or killed or a vehicle catches fire. The service advisor even admitted that they see a lot of these issues with the Jeep product.

- Tacoma, WA, USA

problem #29

Mar 012016

Grand Cherokee 6-cyl

  • 4,000 miles
Driving over imperfections in the road causes the steering wheel to shake. The faster we travel the faster & more severe the shaking. I have had the vehicle checked by numerous shops & all steering & suspension components are in good condition.

- Homer Glen, IL, USA

problem #28

Jun 222020

Grand Cherokee 6-cyl

  • 58,500 miles
Discovered oil leak in my garage. Dealer checked and discover both radiator leak and power steering leak. No warning indicators were illuminated. Deal requested to have it replaced because it's dangerous drive. Jeep has less than 58500 miles on it.

- Highland Park, IL, USA

problem #27

Mar 302020

Grand Cherokee

  • 57,000 miles
My truck has 57,000 miles on it and the rack and pinion system is leaking fluid from both boots and needs replacing

- Brown Deer, WI, USA

problem #26

Feb 252020

Grand Cherokee

  • 44,500 miles

A D V E R T I S E M E N T S

I went in to have a routine oil change and found out that I needed to replace my rack and pinion. My Jeep is a 2015 Grand Cherokee with less than 45,000 miles. The primary use of the vehicle is just getting back and forth to work and it has never been driven off of a paved road. This is not a failure that should be incurred this early on in the Jeep life with an owner that is only driving it casually.

- Centennial, CO, USA

problem #25

Jun 062018

Grand Cherokee

  • miles
The power steering rack has a slight leak, which was discovered shortly after the warranty had expired.

- Saint Louis, MO, USA

problem #24

Oct 202019

Grand Cherokee

  • 82,000 miles
I took my car in for a routine oil change and was informed that the rack and pinion steering assembly was leaking power steering fluid and that my power steering fluid reservoir was nearly empty. My car has 80K miles on it. This appears to be a common complain amongst owners of my make and model vehicle.

- Napanoch, NY, USA

problem #23

Oct 222019

Grand Cherokee

  • 50,000 miles
Driving the vehicle speed over 60 miles it shakes and it trembles, and the sensor driving beers out of control

- Springfield, NJ, USA

problem #22

Aug 212019

Grand Cherokee

  • 102,300 miles
The power steering and steering rack failed on the car while merging causing a near-fatal accident. Fca has acknowledged that this is a known issue that the steering racks leak and can fail but won't issue an open recall because NHTSA isn't forcing them too.

- Aldie, VA, USA

problem #21

May 062019

Grand Cherokee

  • 50,000 miles
The vehicle radio/navigation system blacks out. System blacks on and off and when reset- navi udefined blinks on and off and system states it's in compromised for cyber security. I have taken the vehicle to the dealership 2X and will be dropping the car off tomorrow and leaving until they figure out what is wrong with it. The radio also tries to set itself to various stations. I have uconnect access and I have not paid for the service. I located yelp in the vehicle yesterday- the vehicle will be dropped off and I am demanding a resolution and I do plan on taking further steps with uconnect and Jeep/cryhsler. The vehicle was purchased new. It took me a while to determine it was the uconnect as I thought it was my phone. I did not think it was the fact that I connected the uconnect to the phone. I also took my vehicle to 2 Jeep dealerships to check on recalls

- Belcamp, MD, USA

problem #20

Aug 272019

Grand Cherokee

  • 50,000 miles
Less than 50,000 miles and told that the steering rack is leaking and that it needs to be replaced at a cost of $2600. This seems to be a common problem, why isn't there an official recall on this? this part, with normal commuter driving, should not fail at such low mileage

- Portland, OR, USA

problem #19

Dec 132018

Grand Cherokee

  • 80,000 miles
On December 13, 2018 we attempted to move our Jeep from one parking space to another. Turning into the new space, the power steering went completely out making it extremely difficult to steer at all. The Jeep was taken into the dealership, who told us the power steering pump would need replaced. The part was on back order and it would take until after christmas to get in. We were forced to drive the Jeep with the power steering not working. In winter, in ne Ohio. When christmas time came and went, the dealership informed us that the part was still not available and we would have to wait until January 30, 2019 - 7 weeks since the incident occurred. Here we are, January 31, 2019 and now the dealership tells us there is nothing they can do and it will be at least March, 2019 until they can get any replacement. We purchased this vehicle in February, 2018. And this problem occurred 10 months later. Jeep should be responsible for having replacement parts available on their vehicles, especially something as important as power steering in the dead of winter in Ohio. Very unsafe, and very dissatisfied!

- Youngstown, OH, USA

problem #18

May 152018

Grand Cherokee

  • 26,000 miles
It's been since May 2018 with in/out visits to the dealership for a constant problem. My steering wheel wobbles over 70mph on my 2015 Grand Cherokee WK2 high altitude, all standard features. This started after 26K miles and now I have 39K miles. I've researched dozens of forums and read through tsbs with no solution. I had the dealer replace the tires, twice, with Michelin premier ltx 20inch tires, several road force tests, high speed balances, several alignments, rack and pinion replaced, front wheel bearing assemblies replaced, all new shocks and after alllllllllll of that, she still wobbles!!!!!!! the dealer has thrown their hands up and will not help me any further. The steering wheel only wobbles between 70-80mph. Another customer's wheels were placed on my car and tested with same issue. Privately owned alignment centers also confirmed a spot on alignment and wheel balance. All bushings appear to be intact. The Jeep is not safe to drive on the highway.

- Boynton Beach, FL, USA

problem #17

Feb 072017

Grand Cherokee

  • 12,450 miles
1- surround sound is auto turn to stay on. When turn off no any effects. 2- some noise come in driver side from dash or engine room. This noise like air sound from air pump every 10 to 25 sec with synchronous small some effect in RPM.

- Shag, FL, USA

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