This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2018 Jeep Grand Cherokee. The contact stated that 10-minutes into driving at various speeds, the infotainment display screen became inoperable. The contact stated that there was a beeping sound coming from the display. The contact also stated that the seat and steering wheel heater functions remained activated. The contact stated that he veered to the side of the road to restart the vehicle, but the failure reoccurred. The vehicle was driven to the dealer where it was diagnosed and determined that the control display needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 93,000.
- Saint Joseph, MI, USA
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- Saint Joseph, MI, USA