10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
2,183 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2020 Jeep Grand Cherokee steering problems

steering problem

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2020 Jeep Grand Cherokee Owner Comments

problem #6

Sep 192023

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

Lost control of steering which pushed vehicle to left and hit a retaining wall then to the right of the interstate. There were no warning lights. After vehicle stopped found front end had fallen off and left front tire was sitting on it's side.

- Sherwood, AR, USA

problem #5

Oct 202023

Grand Cherokee

  • miles
The steering is overly heavy. That is, it requires a great deal of effort to turn-- a dangerous amount of effort. Steering the car is an immense chore that leads to exhaustion and is dangerous when making even the slightest maneuvers on the road. When the wheel is turned the turning causes a muffled, strained/rubbing sound. There is some kind of friction that there shouldn't be within the steering column.

- Lebanon, OR, USA

problem #4

Jun 012023

Grand Cherokee

  • miles
The rack and pinion isn-??t working properly. Damaged.

- Gurabo, PR, USA

problem #3

Mar 202023

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

After hitting a bump in the road, my 2020 Jeep Grand Cherokee Summit began to violently wobble while being flat towed behind my motor home on I-475. Vehicles in close proximity of the Jeep I was towing were at risk as there was a possibility that the vehicle could have broken loose or flipped endangering others. It appears that this defect is already known to the manufacturer of the Jeep and other models have been proven to have a defect that causes what is known as the DEATH WOBBLE. Apparently, Jeep has bought back some vehicles with the DEATH WOBBLE defect. The vehicle is currently being analyzed by the Newnan Peachtree Jeep dealership in Newnan Georgia. The owner's manual clearly states that the vehicle can be flat towed with all four wheels on the ground. Instructions to flat tow the vehicle were followed as written. Jeep should be liable to the damage caused by this defect and do whatever it takes to remedy the problem. Buying back this Jeep from the owner should also be an option to the owner/customer.

- Fayetteville, GA, USA

problem #2

Sep 012021

Grand Cherokee

  • miles
The vehicle starts jerking at a high rate of speed that become dangerous. Often times the vehicle will shut off on its own. Also the unconnect system goes out a lot. Another problem going wrong with the jeep is that the back window Always makes noise as if it would crack or something.

- Cleveland , OH, USA

problem #1

Mar 292021

Grand Cherokee

  • 13,100 miles
Vehicle in motion city & highway. The entire vehicle dies. The engine turns off, all the lights die, no steering, dashboard & radio die. A few seconds later the engine restarts on its own, lights come on, dashboard lights up and radio works. The one remaining issue that indicates the problem is that the radio complete resets to what I believe is the original settings. This problem has been ongoing since the vehicle was acquired. It has been in the dealerships multiple times and they of course can not duplicate so they send me on my way. They have held the Jeep to drive but claim they cannot duplicate. Also there are no codes showing when they check. Try driving at 65 mph with a dead car. Again this has been happening for about a year

- South Euclid, OH, USA

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