really awful
Crashes / Fires:
0 / 7
Injuries / Deaths:
2 / 0
Average Mileage:
74,073 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Jeep Liberty electrical problems

electrical problem

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2002 Jeep Liberty Owner Comments (Page 1 of 4)

problem #78

Dec 172016


  • 130,000 miles


A year ago while highway driving for several miles, the engine wire harness from starter to battery caught fire. The harness was destroyed. A replacement from a salvage yard went about 100' and it also caught fire destroying itself. Another harness was installed and a year later the same fire on the same harness occurred yesterday.

- Nine Mile Falls, WA, USA

problem #77

Apr 052016


  • 156,000 miles
The contact owns a 2002 Jeep Liberty. While driving at any speed, the speedometer malfunctioned and failed to display the actual speed of the vehicle. The vehicle lost power and stalled. The vehicle was taken to the dealer where it was diagnosed that the wiring for the sensor that was connected to the transmission became fractured when the emergency brake was applied. The vehicle was not repaired. The manufacturer was not notified of the failure. The VIN was not available. The failure mileage was 156,000.

- Lemon Grove, CA, USA

problem #76

Jul 012016


  • 126,000 miles
The contact owns a 2002 Jeep Liberty. While attempting to start the vehicle, it failed to start. The vehicle was taken to an independent mechanic where it was diagnosed, but the technician could not find a failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 126,000.

- Southgate, CA, USA

problem #75

Apr 012016


  • 151,351 miles


The contact owns a 2002 Jeep Liberty. While depressing the accelerator pedal, the vehicle would not accelerate and the speedometer would not operate. The cause of the failures were not diagnosed nor repaired. The manufacturer was not notified of the failures. The failure mileage was 151,351.

- Orlando, FL, USA

problem #74

Apr 292016


  • 147,400 miles
Power window motor went, couldn't get window up!

- Carmel, NY, USA

problem #73

Mar 012016


  • miles
2012 Jeep Liberty. Consumer writes in regards to vehicle door locks issue. The consumer stated she wants to only unlock the driver's side door from the outside, not have all the doors unlock. The consumer stated she knows if she clicks the button twice, it will unlock all the doors. However, she only clicked the button once. The consumer stated the doors would lock and unlock randomly.

- Orlando, FL, USA

problem #72

Jul 152015


  • miles


The contact owns a 2002 Jeep Liberty. The contact received notification of NHTSA campaign number: 15V046000 (electrical system, air bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time to do the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Junction City, WI, USA

problem #71

Jun 292015


  • 80,000 miles
I keep my car parked in an enclosed garage when it is not being driven. One morning, I went into the garage to drive my car to work. I used my remote to open my car door. I then noticed that the backseat passenger window, immediately behind the driver side was rolled down. I know I had not rolled it down. I got in the car and pushed on the button to raise the window. The window rattled and groaned with an electrical sound. I looked at the window - it had not rolled up. I had to get to work, so I drove my car with the window in that shape. When I got to work I asked a co-worker to help me tape it up. So then, my window was manually pushed up by two people trying to push it up from the inside and the outside. Then tape was applied to the window to hold it up, but it started to slip down. So the person who was first helping put a piece of cardboard on the inside part of the window, saying that would prevent it from falling down. It worked for awhile, but then the cardboard slipped down into the window. So then, I found two bigger pieces of cardboard to hold it in the closed position and we taped some more. It is now taped up and so far is holding, but as rain may come, it will probably fall again. I called Jeep and asked how this could be repaired. They told me it would cost about $400. I don't have a spare $400 to spend on a car that has had a massive number of problems and has cost me thousands of dollars in repairs over the year. Then the next thing that happened was that the front driver-side hubcab disappeared - this is never ending trouble with this car. The car has been a problem from the beginning. I told Jeep early on - they would do nothing to help or exchange it for a car without problems. This vehicle is terrible, and the dealership is even worse.

- Beaverton, OR, USA

problem #70

Jun 182015


  • 90,380 miles
I was pulling out of my driveway and the car just shut completely off and I was stuck in the middle of the road. About 10 mins later, it started back up again and drove normally. This is not safe at all and if I was driving on the road, I could have died. I'm scared to drive this car now and I can't afford to go to a mechanic and pay thousands of dollars. From looking online, this is a recurring problem with this car. There should be a recall on this issue. Someone can really lose their life over this.

- Centreville, VA, USA

problem #69

Oct 142013


  • miles
The contact owns a 2002 Jeep Liberty. The contact received recall notifications for NHTSA campaign numbers: 12V527000 (air bags) and 13V252000 (electrical system, electronic stability control, exterior lighting, service brakes, hydraulic, vehicle speed control) and stated that the parts needed were not available to perform the recalls repairs. The manufacturer was notified of the issue. The contact had not experienced a failure.

- Monroe, MI, USA

problem #68

Jan 032015


  • 143,000 miles


The contact owns a 2002 Jeep Liberty. The contact stated that the vehicle stalled without warning. The contact mentioned that the failure was experienced after the vehicle was repaired under NHTSA campaign number: 15V046000 (air bags). The vehicle was taken to a dealer. The technician was unable to diagnose the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 143,000.

- Paragould, AR, USA

problem #67

Mar 012012

Liberty 6-cyl

  • 400,000 miles
The light flash on and off. Air bag light still on, the power window of bag door don, T work, the rear cargo door don, T open, the stopper rubber close the shock absorber (front) blow away, etc etc etc are factory defects all, the Liberty is a junk, the cia should take back and refund the money.

- Carolina, PR, USA

problem #66

Jan 022006

Liberty 6-cyl

  • 59,850 miles
I was driving on the highway with cruise control on doing about 60 mph when suddenly the Jeep Liberty started jerking and the RPM needle arm and the speedometer arm started going crazy up and down. The Liberty started to slow down so I had to press on the gas pedal to maintain speed. The speedometer quit working and so did the cruise control, the auto door locks also quit working. The motor also started to die whenever I slowed down or come to a stop at a stop sign or red lights. Where its dangerous is when I am slowing down to make a turn and going in to it or half way in to it the motor dies and I lose the power steering. It takes alot of strength to complete the turn safely. I took the Liberty to a repair shop where they hooked it to a analyze machine. It said the speed sensor was bad, I had it replaced but it didn't fix anything. I took it to the dealer where I bought it, they told me it could be hundreds of dollars just to try to find out what is wrong with it. Recently I checked in the internet and saw that there are hundreds of other 2002 Jeep Liberty owners having the same problem. Speedometer quits working, motor died when you slowdown, and replacing the speed sensor doesn't fix anything. Its dangerous because you can crash when making a turn and the motor dies and you lose your steering. I know I have had some close calls. I hope you will check in to this problem. Just check in the internet and you will see alot of people have it with there 2002 Jeep Liberty. Thank you for your time.

- Chandler, AZ, USA

problem #65

Sep 152014

Liberty 6-cyl

  • 169,173 miles
I was driving my vehicle down the highway when my vehicle made a loud popping sound that sounded like it came through the stereo system. I noticed all power to my car went out. The radio, lights, dash, headlights, everything shut off. I went and tried everything. I thought maybe a fuse had blown, not the case. I replaced head lamps, and the lights still didn't work. I changed my steering switch out and have since figured out it must be an electrical issue? I have read many many pages about people with this same issue or very similar. I can no longer drive the vehicle at this time because I don't feel safe in it and its not street safe.

- Aragon, GA, USA

problem #64

Jan 012014


  • miles
2002 Jeep Liberty - piece in ignition (in steering column) broke and was unable to start vehicle.

- Addison, IL, USA

problem #63

Jan 012003


  • miles
2002 Jeep Liberty electrical issue: Interior lights flicker on and then off. Very distracting while driving at night and it also happens when vehicle is parked.

- Addison, IL, USA

problem #62

Dec 082014


  • 127,000 miles
The vehicle has been exhibiting issues with the ignition switch similar to others such as the GM Chevrolet cobalt and Saturn ion. When the ignition switch is rotated to the start/crank position and the vehicle starts and the key is released it sometimes does not fully return to the on/run position from the start crank position. Although the engine is running and the vehicle can be driven some electrical function are offline due to the ignition switches failure to really return to the on/run position. The situation is not usually noticed until the vehicle is in motion and one the effected systems is used (turn signal, HVAC, radio) systems that are effected and not receiving power are turn signals, radio, airbag, HVAC. The switch can be moved into the on/run position and these systems then come on-line. This is a dangerous situation and may result in an accident (signal lamps not working, HVAC defogger not working) or possible airbag non-deployment in a crash (possible injury or fatality). This issue has occurred at least 3 times in the last two weeks. The vehicle in question is in immaculate condition and well maintained by an ase certified master auto technician> the vehicle has no significant accident or damage history.

- Le Roy, IL, USA

problem #61

Apr 012014


  • miles
2002 Jeep Liberty steering went out of my car. Module knocked out because it kept climbing and dead battery. The consumer experienced electrical problems, which caused the battery to drain, on several occasions. The repair shop, pulled out a fuse in the door panel. The consumer also stated, the vehicle stalled.

- Williamsburg, PA, USA

problem #60

Sep 012014


  • 98,986 miles
The contact owns a 2002 Jeep Liberty. The contact stated that while driving 10 mph, the engine stalled without warning. The contact was able to restart the vehicle but the problem occurred several times. The vehicle was taken to an independent mechanic. The technician diagnosed that there was an electrical shortage on the rear hatch module. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 98,986. Updated 11/24/14

- Williamsburg, PA, USA

problem #59

Aug 012014


  • miles
The contact owns a 2002 Jeep Liberty. While driving various speeds, the contact heard a pop sound and a stick separated from the window. The contact stated that the part that connects to the motor inside the panel was ripped in half. The contact stated that all of the windows failed to operate. The failure occurred a month ago. The vehicle was taken to an independent mechanic who stated that the window motors needed to be replaced. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was unknown.

- Selden, NY, USA

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