really awful
Crashes / Fires:
38 / 1
Injuries / Deaths:
72 / 1
Average Mileage:
75,171 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2003 Jeep Liberty seat belts / air bags problems

seat belts / air bags problem

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2003 Jeep Liberty Owner Comments (Page 14 of 16)

« Read the previous 20 complaints

problem #48

Jan 182013

Liberty 6-cyl

  • 79,000 miles


I was sent a recall for the vehicle due to faulty air bags. Recall notice M35/NHTSA 12V-527 two months have passed and there has been no follow up by Chrysler to fix the problem.

- Raleigh, NC, USA

problem #47

Dec 062012


  • miles
The contact owns a 2003 Jeep Liberty. The contact received a recall notice for NHTSA campaign id number 12V527000 (air bags) but the part was not in stock. The manufacturer was notified and they stated the recall part would not be available until the first quarter of 2013. The contact did not experience a failure.

- Fort Wayne, IN, USA

problem #46

Feb 112013


  • 60,000 miles
Airbag indicator light comes on when vehicle is started, and stays on for approximately 30 mins. The majority of the roads near me are 45mph or above, and with the high rollover rate of SUV's I don't feel remotely safe knowing that at any minute my airbag can go off. I shouldn't have to feel like I'm driving a ticking time bomb of a death box. At this point I feel I don't even want the vehicle anymore and am thinking about trading it off, but I feel like Chrysler should compensate me and other Jeep Liberty owners for having to do so.

- Seville, OH, USA

problem #45

Jan 012013


  • 65,000 miles


I bought my Jeep off of my grandparents in October. Its a really nice Jeep, only has 69,000 miles. That's good for an 03. Every car has its problems im sure. But mines on recall. I have had the airbag light come on and go off. And I comes on whenever it wants to. And it scares me because if the airbags go off, not only will I be mad, but you can bet, ill prob raise hell. Because I don't fell save driving a car that has the potential to have the airbags go off. Also I have noticed that the power lock on the drivers side works when I wants to. Like I have to hit it a couple times to get it to work. Not such a big deal. Also the cd player doesn't work. Like I've change all the fuses to try and get the door lock/cdplayer to work. And nothing changed. It make a really loud and annoying noise after the cd plays for awhile. That I don't car about. Also one day I got in my Jeep. I don't know how because the door was shut and locked, but on the drivers side, on the inside of the door. Was nothing but ice. The door still opened and closed, no problem but, it looked like somebody took a gallon of water and dumped in down the inside of my door and it froze over. And that's the problems I've noticed with it. The only thing I care about is the whole air bag thing. I have received notice that it will be fixed, but will it be fixed for good. Because I don't feel safe driving around and doing my daily things, knowing that I, or my family, or friends could get hurt from the airbags going off. So I hope that whatever the company is doing to fix it works, because everyday I get in my Jeep, that's the only thing that is going threw my head. Thanks

- Curwensville , PA, USA

problem #44

Nov 022012


  • 123,000 miles
The contact owns a 2003 Jeep Liberty. The contact stated that the air bag warning light was illuminated. The vehicle was not inspected by a dealer or an independent mechanic to determine the cause of the failure. The manufacturer was contacted and advised him that the vehicle was not included in NHTSA campaign id number 12V527000 (air bags:frontal:sensor/control module). The failure and current mileages were approximately 123,000.

- Bronx, NY, USA

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problem #43

Dec 302011

Liberty 4WD 6-cyl

  • Automatic transmission
  • 115,000 miles
The contact owns a 2003 Jeep Liberty. The contact stated that the air bag warning lamp illuminated. The vehicle was taken to an independent mechanic however, the technician was unable to diagnose the failure. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 115,000 and the current mileage was 117,000. Updated 1/7/12 the consumer was informed a recall was pending. However, the vehicle was taken to the dealer and the vehicle was repaired at the consumer's expense. Updated 01/09/13.

- Big Canoe, GA, USA

problem #42

Mar 012012

Liberty 6-cyl

  • 170,000 miles


Air bag light keeps coming on for no reason. Online forums report it is not uncommon for 2002-2003 Jeep airbags to deploy without warning. Jeep does not offer free repair. I'm filing a complaint because I think this is something Jeep should be responsible for.

- Nottingham, MD, USA

problem #41

Nov 162012

Liberty 6-cyl

  • 130,000 miles
While driving the vehicle the airbag indicator light began to flash and an audible alarm sounded. Now I am concerned that our vehicle has same defect with the airbags inadvertently inflating as being investigated by the NHTSA. The vehicle airbag system has never been deployed or serviced or replaced.

- El Paso, TX, USA

problem #40

Oct 212012

Liberty 6-cyl

  • 129,000 miles
While traveling eastbound the car in front of me stopped all of sudden due to car in front of them changing direction from turning to going straight. I crashed into the rear of the car in front of me. My Jeep has extensive damage. The airbags did not deploy. My passenger and myself had head injuries and knee injuries had the airbags deployed there wouldn't have been no injuries. Something needs to be recalled about this problem.

- Cleveland, OH, USA

problem #39

Sep 172010


  • 120,000 miles
Was driving and all of sudden vehicle went out of control, rolling over numerous times and ending up in the opposite lane. Vehicle was hit by another vehicle and air bags never deployed. Car was completely demolished.

- Waco, TX, USA

problem #38

Oct 092012


  • 31,500 miles


My airbag light came on back in June. After reading about the un-intentional deployments I went to the dealer and ultimately had the passenger airbag replaced (in July). A week later the airbag light came on again (I have picture on phone). I took the vehicle back to the dealership and the dealer (of course light was off by then). Dealer claimed no fault code was on computer and could not find issue (although I did show them iphone pic). Light did stay off in Aug/Sept but within the past week the light has begun illuminating, staying on for a while, turning off for a while, and coming back on. The vehicle is garage kept at night but the temp has gotten cooler within the last couple weeks. Not sure what to do except set the seat back a little more and cringe a bit. I wonder how loud an airbag deployment is? vehicle has approx. 31,700 miles.

- Burlington, KY, USA

problem #37

Feb 012011

Liberty 6-cyl

  • 60,000 miles
Around February 2011, my airbag light started illuminating randomly for no apparent reason. It would come on, I would hear the chime, and then it would turn back off. Eventually it began staying lit longer and longer until finally it stays on all at times. I can't recall if any certain speeds made any difference but it seemed like if I was to hit a bumpy part in the road or similar then I would either see the light come on or if it was already on, it would go off. Now it never turns off. I haven't been to the dealer because I know the run around ill be given just as everyone else I've read about. I have researched how airbag systems operate and have slowly began my own process of determining what is the cause. Only problem, every thing I read states that I should not play around with the airbag system and offers no info related to testing procedures. I work on cars and electronics often, so if I just had the correct information to feel safe, then I would surely try finding the problem myself. With this said, I shouldn't have to do this and I shouldn't have to wonder all the time, when is my airbag going to explode in my face. I'll remove the entire airbag system from the vehicle myself if Chrysler doesn't react quickly. I replaced 2 window regulators. Both in the back doors. Such a common occurrence that they have created a repair kit so you don't have to purchase the window motor again. Still the point is, you see these problems, stand up and do the right thing. We (consumers) are the reason you are able to make vehicles. Also I don't know if this helps but I have replaced 2 batteries since 2008. I was starting to believe the drop in battery voltage may trigger the airbag light but that wasn't it. What is draining these batteries" alternator is charging around 14.5 volts. I can disc. Battery, reconnect and radio stations are still saved. How"

- Greenwood, SC, USA

problem #36

Sep 122012


  • 80,000 miles
The contact owns a 2003 Jeep Liberty. The contact stated that while driving 60 mph, the driver side air bag deployed erroneously and without warning. The dealer was notified of the failure who offered no assistance. The manufacturer was not notified of the failure. The VIN was not available. The failure and the current mileage was 80,000.

- Manasquan, NJ, USA

problem #35

Sep 072012


  • 191,000 miles
The contact owns a 2003 Jeep Liberty. The contact stated that while traveling 55 mph, the air bag warning light illuminated intermittently. The manufacturer had not been contacted. The vehicle was not repaired. The failure and current mileages were 191,000.

- Salem, IN, USA

problem #34

Sep 102010

Liberty 6-cyl

  • miles
Airbag warning light illuminating for no apparent reason. Dealership cannot find the problem.

- Kernersville, NC, USA

problem #33

May 302010

Liberty 6-cyl

  • miles
Air bag light comes on and stays on. Seems to only happen during the summer months.

- Matthews, NC, USA

problem #32

Jul 242012


  • 108,000 miles
The contact owns a 2003 Jeep Liberty. The contact stated that the driver's side air bag deployed erroneously while sitting at a traffic stop. The contact stated that the air bag light was not illuminated prior to the failure. The contact sustained injuries to the face, arms and chest. The contact also stated that the failure disabled the seat belt, which would not longer retract. The vehicle was not repaired. The failure and the current mileages were 108,000.

- Donora, PA, USA

problem #31

Jul 192012

Liberty 6-cyl

  • 67,919 miles
This vehicle has had electrical issues since I first bought it used 5 years ago. Last week I was driving my son and two of his friends home from the beach. I was on the interstate when suddenly the air bag light came on, stayed on for a minute or so, went out, then blinked a few times. I got a creepy feeling and decided to do a search. I am glad I did. I can't believe Chrysler has not recalled these Jeep, I think they are going to be paying a lot more in pi claims than it would cost to do the right thing and fix the problem. I am afraid to use my car!!! I called hall Jeep here in Virginia beach and was told to bring it in so they could do an electrical check on the vehicle. [xxx], the girl I spoke with in the service department told me to drive it up there. I told her I was afraid to after reading about the injuries that have been incurred when the driver and sometimes passenger side air bags deploy for no reason. I am 5'2" tall and must sit close to the steering wheel, increasing the chance of injury or even death. She told me that even I said that the risk of it happening was small, when I asked her how I said that her response was "you said there have only been 87 incidents and there are thousands of them on the road" !!!!! I told her it should only take one for them to be alarmed. She then suggested I have it towed - at my expense of course. This is just unsatisfactory and I will never buy another Chrysler product! my husband has been looking at the Dodge Ram truck but now I am reading about some life threatening issues with them, too! information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Virginia Beach, VA, USA

problem #30

Jul 192012


  • 67,919 miles
The contact owns a 2003 Jeep Liberty. While driving approximately 55 mph, the air bag warning indicator illuminated on the instrument panel intermittently. The vehicle had not been diagnosed or repaired. The manufacturer was not notified of the problem. There was currently an open investigation under NHTSA action number EA12001 (air bags: Frontal: Driver side inflator module) the approximate failure mileage was 67,919.

- Virginia Beach, VA, USA

problem #29

Jul 162012

Liberty 6-cyl

  • 125,000 miles
I was driven in a school zone street and the lights of airbag on and aprox. 2 minutes the air bags exploded in my face, the drive and passengers side, then I stopped the Jeep, it smell like something is burning and hot, I did not see fire.

- Downey, CA, USA

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