This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2003 Jeep Liberty. The contact's vehicle was rear ended by another vehicle. The air bags did not deploy. The vehicle was towed to an independent mechanic. A police report was filed. The contact suffered from back and neck pain that required medical attention. The vehicle was included in NHTSA campaign number: 15V673000 (air bags). The manufacturer was not notified. The failure mileage was approximately 89,000.
The contact owns a 2003 Jeep Liberty. The contact received notification of NHTSA campaign numbers: 15V673000 (air bags) and 13V252000 (fuel system, gasoline, structure). The parts needed to repair the vehicle were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2003 Jeep Liberty. The contact received notification of NHTSA campaign number: 15V046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
My complaint is that of the air bags in this vehicle. On Saturday October 15, 2016 I was rear ended by another vehicle and forced into a telephone pole stopping me in my tracks. Through the rear impact with the vehicle striking me and the front colision with the telephone pole the air bag system in the vehicle did not deploy.
I have reported my Jeep Liberty air bag recall numerous times to the massey yardley Chrysler Plymouth 777 North state road7 plantation fl 33317 phone 954 327 4000...as I have received numerous recall notices and every time I take the car to them I am advised they put my name on a list for the part and I will be contacted when it arrives the last time I reported it was on Jul 21 2016 and advised the rep [xxx] that my air bag light stays on when im driving and I was advised not to worry when the part comes in I will be notified up until now I have not been advised could someone please help where I can take my Jeep to be repaired I will be greatly appreciated. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Davie, FL, USA
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I had taken my car into a Jeep dealership in July of 2015 to get a recall for the airbags fixed. They told me that they did not have the parts necessary to fix it but that they would contact me when the parts became available. First of all I never heard back from them, I still haven't even to this day but I did receive an official notice for the recall in the mail. On April 3, 2016 I was involved in a head on collision which ended with me in the hospital with severe trauma to my spine and my car totaled. In this accident my airbags failed to deploy even though several sensors were hit in this accident. I'm very lucky that I am still actually alive but I am extremely distraught over the fact that I could have avoided injuries if my airbags had deployed. Someone needs to make this right. Attached is an image of what my car looked like following the accident.
I just received a call from Jeep that an outstanding recall is still on my vehicle and looking back some months ago, I brought my car into a dealer to have all of the recalls fixed and they said they need to order a part for one of the recalls. I never received a call back stating that the part was ready to be installed. Had it not been for this current call from Jeep I would have forgotten all about it. I just don't have time to keep bringing this car in and waiting for parts to be installed on it.
The contact owns a 2003 Jeep Liberty. The contact had not experienced a failure until after the vehicle was repaired per NHTSA campaign number: 15V673000 (air bags). A day after the repair, the vehicle stalled without warning. The vehicle was able to be restarted and was driven to the contact's residence and parked. The vehicle was taken back to the dealer where the speed sensor was replaced, but the failure continued. The vehicle was taken back to the dealer where it was diagnosed that the differential needed to be replaced. An independent mechanic took pictures of the differential and the contact took the part back to the dealer. The contact was waiting for a response from the manufacturer to determine a repair solution. The failure mileage was not available.
The contact owns a 2003 Jeep Liberty. The contact received notification of NHTSA campaign number: 15V046000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2003 Jeep Liberty. While the vehicle was stationary, the air bag indicator illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the issue. The failure mileage was 126,000.
The contact owns a 2003 Jeep Liberty. The contact received notification of NHTSA campaign number: 15V673000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2003 Jeep Liberty. The contact received notification of NHTSA campaign numbers: 13V252000 (air bags) and 15V046000 (fuel system); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Both airbags on 2003 Jeep Liberty deployed for no reason. There was no accident. I was pulling out of the driveway. There were no passengers in the vehicle, only the driver. Jeep has denied responsibility for this claim indicating that there was ample time to have the recall repaired. However, I did not receive any recall notices. Jeep had and continues to have the wrong address on file. My address upon moving is promptly changed, yet Jeep continues to have the wrong address on file.
The contact owns a 2003 Jeep Liberty. The contact received notification of NHTSA campaign number: 15V046000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Parts distribution disconnect.
The contact owns a 2003 Jeep Liberty. The contact stated that NHTSA campaign number: 15V046000 (air bags) exceeded a reasonable amount of time for repair. The contact received the recall notification in March of 2015. The dealer advised the contact that they were still awaiting parts. The contact was placed on a waiting list. The VIN was unknown. The contact had not experienced a failure. VIN tool confirms parts not available.
I brought our Jeep to the brookdale Chrysler Jeep for a occupant restrain module recall. Upon picking up the vehicle we noticed the seat belt light on, so I informed the service manager. They where nonchalant about it. They suggested my wife had something on the seat which she did not. The soluntion was for me to pay to have it taken out and another installed. We asked about a loaner vehicle and he stated we had to rent onespite government requests that they provide recall customers with a free loaner. I now have a air bag light on which was not there before they installed the ocuupant restraint module. This is a directly related part and brookdale Chrysler is leaving us hanging. No loaners car signs any where in sight (violation)
The contact owns a 2003 Jeep Liberty. While driving approximately 65 mph, the driver and passenger side air bags inadvertently deployed. The vehicle was taken to the dealer where it was diagnosed that the orc sensor needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA campaign number: 15V046000 (air bags); however, the part to do the repair was unavailable. The manufacturer was notified of the failure. The failure mileage was unknown.
Takata recall we have taken it in several times to carl gregory on victory dr. They keep saying the parts arent in and they will call, but they never do. This has been going on for over a year.
The contact owns a 2003 Jeep Liberty. The contact received notification of NHTSA campaign number: 15V673000 (air bags); however, the part to do the repair was unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified. The contact had not experienced a failure. Parts distribution disconnect....updated 09/12/16 the consumer stated the air bag was replaced. Updated 09/20/16.
A D V E R T I S E M E N T S
- Greenacres, WA, USA