hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
49,780 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Jeep Wrangler steering problems

steering problem

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2002 Jeep Wrangler Owner Comments

problem #5

Nov 022013


  • 13,000 miles


The contact owns a 2002 Jeep Wrangler. The contact stated that the vehicle was included in the recall under NHTSA campaign number: 13V234000 (power train, steering). The dealer was contacted and stated the part was not available; therefore, the vehicle was not repaired. There are no failures at this time. The VIN was not available. The current mileage was 13,000.

- Danbury, WI, USA

problem #4

Jul 132013

Wrangler 6-cyl

  • 74,900 miles
Violent shaking (without warning) in the front end of my Jeep Wrangler on a four lane highway during rush hour traffic. Jarring and terrifying, I had to slow down, get over and get to the shoulder without causing an accident. Chrysler has known about this problem and has written a technical service advisory 19-002-12 August 2012 but to date August 2013 refuses to recall and correct this issue. I have a stock Jeep (I.e. no lift kits, wheels, suspension components or tires) that would wear on the steering components and I take good care of my Wrangler. Be aware and be prepared - I was lucky, I got an elevated heart rate, sweaty palms and I had to drive slowly to a friend's house. This "steering system" condition has caused accidents and roll overs per other reports.

- Wellington, CO, USA

problem #3

Jun 132006


  • 36,000 miles
The contact owns a 2002 Jeep Wrangler. The contact stated that when driving at least 65 mph, the front end would shake violently. The vehicle was merged to the shoulders to sit for a while before the shaking would stop. The vehicle was taken to the dealer but the contact was unaware of the diagnosis. The manufacturer was notified of the issue but offered no assistance. The VIN was unavailable. The failure mileage was 36,000.

- Williamsport, MD, USA

problem #2

Jan 012012

Wrangler 6-cyl

  • 85,000 miles
As I was driving about 55 mph the front end started to wobble very violently, I slammed on the brakes and it stopped, this has happened several times and is very scary and dangers thing. I have 3 sons who also each have Jeep Wrangler and this has also happened to them repeatedly. I have also talked to several other Jeep owners with the same problem. This seems to be a design flaw that should have been fixed long ago. I have read online that there has been a lot of complaints made to the government and Chrysler with no results. This needs to be investigated and fixed before people are killed.

- Sierra Vista , AZ, USA

problem #1

May 022011


  • 40,000 miles
The contact owns a 2002 Jeep Wrangler. The contact stated that when driving 55 mph or higher, the vehicle would shake violently. The vehicle was taken to a local mechanic where several attempts were made to repair the failure, but the failure recurred. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was 40,000 and the current mileage was 47,000. The VIN was unavailable.

- Fort Smith, AR, USA

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