fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
16,550 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2003 Jeep Wrangler brakes problems

brakes problem

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2003 Jeep Wrangler Owner Comments

problem #2

Oct 142004

Wrangler 4WD 6-cyl

  • Automatic transmission
  • 26,900 miles


I have had the vehicle for 5 months. Appr 4 weeks ago my automatic shifter was stuck in park. After a total of 4 days at the dealership they replaced the entire shifter assembly. 2 weeks later the vehicle died on the side of the road stranding my family 130 miles from home. It was decided by the dealership that there was a blown fuse caused by an electrical short of some kind. After an entire week at the dealership they replaced the main computer and some misc. Wiring (all warranty work). The day after I got the vehicle back it died again, this time stranding my family 90 miles from home. The dealership says that there's still a short causing the fuse to blow. After another week at the dealership they replace a wiring harness that they say is bad. Again it is covered under warranty. The day that I drive home with the vehicle my brakes go out. The vehicle was towed back to the dealership for repairs to the braking system. While it was at the dealership for repairs the fuse blows again. This time they say that another wiring harness is bad and that this time they will not warranty it. I fail to see how they could perform warranty work to solve this problem twice and then decide that they will no longer warranty it.

- Glendale, AZ, USA

problem #1

Apr 122003

Wrangler 4WD 6-cyl

  • Manual transmission
  • 6,200 miles
According to internal sales brochures and advertisements the 2003 Jeep Wrangler rubicon is supposed to be the most capable off road Jeep ever. My Jeep has been nothing but problems, which consists of 2 broken axles, faulty brakes, faulty parking brake, faulty U-joint clips, faulty wheel bearing. After paying the dealer to replace parts that should have been covered under warranty, then realizing that they failed to replace another failed part, called to ask about a workaround until the needed part came in. The advice given was to remove the broken axle shaft and drive without it. This caused brake and wheel bearing failure. An attempt to get the dealer to take responsibility for the repair cost took some time to get resolved. Finally, they fixed the problems and voided the manufacture's warranty. Reason for voiding the warranty was misuse/abuse because the vehicle had been used off-road and had mud on the under carriage. This is unacceptable because you cannot market a vehicle as off-road and then void the warranty if it is used in this manner. The vehicle was never submerged, or in mud/water deeper then the height of the bottom of the front bumper. Furthermore, Jeep claims I am a member of a 4WD club that I have no affiliation with and claims a witness saw the vehicle under water. Both not true. Asking for help from the dot to make Jeep stand by it's warranty, or have them not market the vehicle as off-road since if using it off road voids the warranty then this is false advertising.

- Raleigh, NC, USA

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