This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Failure to shift automatic transmission into 1st, 3rd, and 4th gears. Only stays in 2nd gear or reverse. Was told by a dealer that the PCM was causing the malfunction. Replaced the PCM and the tcm also blew out. There are only 48000 miles on this vehicle and is taken care of well. There shouldn't be all the computers going out all at once. No one seems to be able to assist from Chrysler. Unfortunate, since this is my third Wrangler and I haven't ever had this many issues with any vehicle ever. Was a die-hard fan and stood by Jeep products. Now I will make sure everyone knows not to purchase these faulty vehicles. Hopefully after $1050 in repairs this resolves the electrical issues....but somehow won't count on it!!! booooo to Jeep! you should be ashamed of yourselves.
My 2004 Jeep Wrangler was in park and running and drifted down a hill and into another parked vehicle causing 4K worth of damage to my Jeep and who knows how much to the other vehicle. There is a recall on 2005 and 2006 Jeep Wrangler for transmission "park" problems, I think they are missing a year!
The contact owns a 2004 Jeep Wrangler. When the vehicle was started, the gear would not shift out of park. The tow truck driver was able to shift the vehicle out of park. The vehicle was driven to the dealer and they stated that a part inside the lever failed. The failure mileage was 27,500 and current mileage was 28,000. The nylon rod was the part that faile inside the shifter lever.
I could not shift the automatic transmission from "in gear" to park. The shifter would get stuck in reverse, resulting in me inadvertently moving backwards - a very dangerous condition. I also could not shift down from park into gear. I had to remove the panel and manually move the anchor from the in-gear position to park. I notified my dealer of the problem and they performed the following: "found shifter assemble internally damaged. Removed and replaced shifter assemble and checked operation." The cost of the repair + labor was $483.27. There is a recall/defect for the exact same problem in the 2005 Wrangler. I own a 2004 model. The recall number for the 2005 model is 05V460000.
Transmission fails to down shift between 45 and 55 mph. Sounds like ball bearings in a tin can. This happens on a long grade incline and transmission will not down shift unless the accelerator is punched to the floor. Taken to two different dealers over many months, both were unable to correct the problem. Sounds similar to ODI case # 10105648 & 10072841.
- Bloomington, IN, USA
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Problem no. 1: my 2004 Jeep Wrangler unlimited has had a steering and wheel vibration problem since I purchased it brand new it in July 2004 from parrish Jeep in fairfax, va. The problem continues to get worst. The wheels and steering vibrate abruptly between 45 - 60 miles mph. I have to hold the steering wheel with 2 hands to attempt to safely drive my Jeep. As of August 2004, I have taken it to 2 Virginia Jeep dealerships for the vibration problem on several occasions, in which the problem was witnessed and noted. Although the problem was witnessed by the Jeep dealership, I was told I had to provide proof of my vehicle services, which I did. Parrish Jeep has copies of all of them. After contacting Jeep customer service, which just told me to continue to call the dealership, I was finally told in December 2005 by the dealership that I had to bring my Jeep in to the dealership again for a Jeep engineer to test drive and diagnose. The service manager informed me that he believed the tires to be faulty, but now they were concerned about the mileage on my Jeep. I reminded him that the receipts show that I have complained of this problem when I initially brought the vehicle new in 2004. So, now I have been waiting over one month for a call to have the Jeep engineer review the problem. This is my 3rd Jeep that I have owned, in addition to the 2 that my family members have owned because of my recommendation, and I have never had this problem before. This may be my and my family members' last time to buy Jeep products due to safety and lack of customer service. Problem no. 2: the transmission jerks as I come to a stop. This jerking happens after I have driven the vehicle and it has warmed up. This problem was noted as of the summer 2005. I have taken it in to the same 2 va dealerships, but the problem has not been resolved. The computer was checked and I was told that all updates had been made. However, the jerking is still persisted.
A D V E R T I S E M E N T S
- Killeen, TX, USA