Notes: Poor side crash test ratings from the IIHS are really no surprise.


really awful
Crashes / Fires:
0 / 6
Injuries / Deaths:
3 / 0
Average Mileage:
32,844 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Jeep Wrangler electrical problems

electrical problem

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2012 Jeep Wrangler Owner Comments (Page 4 of 5)

« Read the previous 20 complaints

problem #27

Mar 022015


  • miles


The contact owns a 2012 Jeep Wrangler. The contact received a notification for NHTSA campaign number: 14V631000 (electrical system) however, the part needed to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time. The manufacturer was made aware of the issue and was unable to provide an estimated time frame for when the parts would become available.

- Yorbalinda, CA, USA

problem #26

Feb 082015


  • 49,800 miles
2012 Jeep Wrangler sport 3.6L vehicle does not start at random. Vehicle has stalled at highway speeds. All electrical will turn on but Jeep will not crank over or make any attempt to start. Wipers turn on, their own. Battery, and starter have both been checked. Evidence leads to faulty tipm sensor but because the Chrysler dealership can not duplicate the error after 5 tries they said they can not replace the tipm. Dealership states they can not just throw parts at it to fix the issue even with hundreds to thousands of other Chrysler products having the same issue.

- Wareham, MA, USA

problem #25

Feb 122015


  • miles
The contact owns a 2012 Jeep Wrangler. The contact received notification of NHTSA campaign numbers: 13V234000 (power train, steering) and 14V631000 (electrical system, visibility); however, the parts to repair the vehicle were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Colona, IL, USA

problem #24

Oct 062014


  • miles


The contact owns a 2012 Jeep Wrangler. The contact received notification of NHTSA campaign number: 14V631000 (electrical system, visibility) however, the part was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Mayfield, KY, USA

problem #23

Nov 252014

Wrangler 4WD 6-cyl

  • 44,000 miles
I understand that this may not be in the NHTSA's arena but I wasn't sure where else to turn. Around the 21st of November 2014 the headlights, blinkers, cabin lighting and cruise control stopped working. I took the vehicle into capital Chrysler Jeep Dodge in garner nc on the 25th of November. The dealership diagnosed the problem as an electrical cluster in the instrument panel shorting out. The part is an exchange part and one of Chrysler's vendors would send a new part calibrated to my mileage to replace my shorted cluster and they would send my cluster back to be repaired. My vehicle was not allowed to be driven, despite physically working, because the new clusters mileage had to match the vehicles mileage and they had already submitted the mileage to the vendor. Around the 5th of December I was informed that the part was not going to ship from the vendor until the 19th of December. On the 19th I was informed by capital Chrysler Jeep Dodge that the part had not been shipped by the vendor and that they weren't expecting the part until after the new year. Today I received an update that the part is not expected to ship until the 12th. My case number with Chrysler is [xxx] and I give you permission to contact them about this incident. The part causes the lights and blinkers to not work. Chrysler is putting cars on the road that they aren't able to repair to a safely derivable condition in a reasonable period of time. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6)

- Raleigh, NC, USA

problem #22

Oct 232014


  • 41,000 miles
Was sleeping and woke up to a popping noise that happened to be my Jeep up in flames at approx 4:30 am. Called Chrysler they came out N told me it was electrical near the battery. I had no aftermarket electrical to cause this. Chrysler is not doing anything to help me. I lost my Jeep. I am at a lose of words, my Jeep was my baby... very disappointed in Chrysler and don't know what steps to take for them to help me or rectify the issue. Please help. Thank you, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Spring Lake, NJ, USA

problem #21

Oct 182014


  • 27,000 miles


Parked vehicle in garage on Saturday afternoon. Went to start it back up and the vehicle had no dash lights, turn signals, horn, brakelights, heated seats, etc. Had it towed to dealership on Monday October 20th. The dealer said that the cluster was out and it would take a few days to get one. At the end of the week they told us it would be Nov 1st. I checked in on Oct 30 and the dealership said the part was now tentatively scheduled for Nov 22. Opened a case with Jeep and have a case manager who told me today that the new tentative date is Nov 28. The parts seem to be unavailable and our Jeep has been inoperable for 33 days with no end in sight.

- Baraboo, WI, USA

problem #20

Oct 272014


  • 33,500 miles
The contact owns a 2012 Jeep Wrangler. The contact stated that the instrument panel cluster failed to work. The contact noticed an intermittent short occurring upon activating the parking lights, fog lights, headlights, and tail lights. There were also no audio controls, the horn would not sound, and the power steering was inoperable. The vehicle was taken to an authorized dealer who held the vehicle for several weeks and indicated that the instrument cluster was not available. The contact was not given a timeframe as to when the part would become available to repair the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 33,500.

- Woodbridge, VA, USA

problem #19

Oct 222014


  • 46,000 miles
Total integrated power module (tipm) failure caused the starter motor to burn out and fried the tipm.

- Bend, OR, USA

problem #18

Feb 022014

Wrangler 6-cyl

  • 26,000 miles
2012 Jeep Wrangler unlimited sport; 1st incident with hot oil message, resulted in dealership fixing the recall they all of a sudden had parts for (that were on back order for months-and for a recall). When I told the dealership I had a case id with Chrysler, they changed their tune and had the part(s). This was at 26000 miles. 2nd incident: I had driven to NY from SC with no issues while driving. Next day, cold start, hot oil warning. Took to a local auto repair shop and they "cleared the error" stating there was no apparent cause and they "didn't know why" the error occurred. 3rd incident: Called dealership I bought the Jeep from and told the guy (whom I know by name) that I was having the same problem, "hot oil message." He stated, "hot oil message, I don't know what you're talking about!" really"?" he was clearly lying, and I knew right then he was of no help to me. So, I went to the nearest Chrysler in a town 15 minutes away where I had moved to as it was closer anyway...letting the liar-part go, thinking the other dealership would surely do the right thing. This is at 34000 mi. The dealership has my Jeep currently and told me today that the dealership I bought it from wrote "added computer to Jeep, " as the supposed fix for the original issue (recall). The guy at the closest dealership told me the computer wouldn't even "talk" to him so he couldn't diagnose the problem until he figures out how to get the 1st computer to "talk" to him so he can get to the 2nd computer and try to diagnose an issue with the 2nd computer. Got a call this afternoon that it was driven around town with no problems after clearing the error message again. Awaiting final results now. I'm 2000 miles away from being out of warranty. Researching internet reveals numerous accounts of same issue with many people barely escaping engulfed in flames Jeep. This is an issue. Class action sought.

- Taylors, SC, USA

problem #17

Apr 062014

Wrangler 4WD 6-cyl

  • 63,000 miles


One morning the controls, horn, & I'm assuming, airbag stopped working (no lights or functionality). Just noticed the first time going out for the day. The removable hard top panels where off, and some dew was present in the air earlier that morning.... but it's a Jeep. The horn honked from the steering wheel once and then no more. It does still work when locking the doors and such remotely.

- Haslet, TX, USA

problem #16

Sep 162014


  • 47,263 miles
The contact owns a 2012 Jeep Wrangler. While driving 2 mph, the engine warning indicator illuminated, the vehicle backfired, and then stalled. The dealer stated that the tipm module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The VIN was not available. The approximate failure mileage was 47,263.

- Hollister, CA, USA

problem #15

Jun 022014

Wrangler 6-cyl

  • 12,599 miles
The engine has always had a ticking sound. It's been evaluated as a head replacement. The engine light has been on for months. Misfire #2 cylinder is the code.

- Florence, KY, USA

problem #14

Jun 152014

Wrangler 6-cyl

  • 17,000 miles
Ignition switch ? I was driving with my family and the car shut itself off. The engine stopped, the dash panel flickered, and then I lost all power. The brakes started losing pressure and my swaybar disconnect became disconnected. 1.5 seconds later the Jeep came alive and I had all the lights on the dash light up with warning bells like you do when you start the vehicle. This happened 13 or so times on the way home. It's currently at the dealer getting fixed. While I was there this morning there were 3 others with Chrysler group vehicles with the same problem. The Jeep forums also have several posts about this.

- Longmont, CO, USA

problem #13

Mar 082014


  • 30,335 miles
Purchased my Jeep Wrangler in may of 2012. Since purchase there has been numerous instances of the wipers turning on when in the off position. Wipers make a single pass and stop. This problem occurs at all speeds. It also occurs at times when the turn signal is activated. I brought in for service and the dealer replaced a switch. But now the problem is back again. Also, when stopped I am unable to view videos on the dvd player. The player has been replaced, but now it is doing the same thing.

- Hayward, CA, USA

problem #12

Feb 112014

Wrangler 6-cyl

  • 28,700 miles
After commute of 35 - 40 minutes from work I pulled into my garage and closed the door down for the night as usual and went inside. I did smell a slight burning smell but thought it was related to outside fridge that failed. After being inside a few minutes we heard a noise coming from the garage. I went to check it out and found the starter on the Jeep was spinning on its own. My wife noticed smoke and then flames under Jeep. I managed to get Jeep out of garage and fire put out and disconnected the battery. The fire was basically contained to the area around the starter and related wiring/hoses. The Jeep dealer picked up the Jeep and has it now. I contacted Jeep factory customer representative rep with the specifics of the incident and was told my file would be turned over to the "special investigations" department. I can't imagine what the outcome of this incident would be had we not heard the noise coming from the garage or if my commute had been an additional 20 -30 minutes longer.

- Mobile, AL, USA

problem #11

Jan 302014

Wrangler 6-cyl

  • 22,000 miles
My son purchased (leased) his first new vehicle (Jeep Wrangler) in mid-2012. It developed a problem with the windshield wipers as they will not turn on. This concerned me as this could be a safety issue if he were to drive the Jeep in snow or rain. Initially, the dealer's service department mis-diagnosed the problem and we were told the wiper motor needed replaced. Once that was replaced, we are now told the tipm module is bad and the part is on national backorder. I called Chrysler for help (minimal support from dealer as they asked me to follow-up) and it appears the order # the dealership provided me with was for the wrong part. Now, the dealership told me they are expecting a shipment of the part in may, 2014. I called Chrysler back and they are now working to expedite (again) but it may be a week before we even have a date. In the meantime, it is unsafe to drive the car and the dealership will not offer a loaner. Instead, they asked me to contact Chrysler to complain about this to try to expedite the part.

- South Charleston, OH, USA

problem #10

Dec 062013

Wrangler 6-cyl

  • 13,500 miles
Driving & notice that window started to frost up, at the same time notice that the heat was not getting warm after driving for over 20 mins. Turned the defrost on and it started to frost more, put my hand to the blowers & notice that it was blowing cool air. Double checked that I had the heat on and put it to high and it continued to blow cool air, reached over to the passenger side and it was blowing warm air. Made an appointment took my vehicle in as it already had a recall on it for something else explain to them what was going on with the heater, they said that the part for my heater would take 2 days to get in & they would call. One week later had not heard anything, went back to the Jeep dealership(Colorado Chrysler Jeep) service & asked about the part, was told that it was nothing put in or shown about my complaint about my heater.set R another appointment to bring my Jeep in to have the heater repaired & was told it would take 4 hours, after being there for over an hour they said it was going to be a 2 day was a recall but not a recall & that they would be replacing the radiator and heater core. Appointment for 1/3/14 and was told it would be ready on 1/6/ or 1/7/14. My Jeep was not ready until 1/22/14 and when I picked it up on 1/23/14 they told me they the flushed heater core, radiator and overflow tank...flushed entire system filled and bleed system with new coolant and checked temp at 155 degrees. That should fix it and if it did not then they would replace the radiator and heater core. Then got in the Jeep let it run for over 8 mins heater on left side was stilling blowing cool and right was blowing warm. Took over 18 mins for the left side to blow warm but was not as warm as right side. Taking Jeep to different Jeep dealership service department tomorrow as the service simply show that they did not do the job they should have.

- Aurora, CO, USA

problem #9

Oct 082013

Wrangler 6-cyl

  • 11,028 miles
We could not start vehicle with only the center brake light working. The tow truck driver had to disconnect drive line to tow vehicle to dealership. The dealership diagnosed as tipm failure (total integrated power failure). Numerous complaints on internet were found with this same failure. We are very concerned of potential for car crash since all lights and vehicle are disabled without warning. If you are successful to coast your vehicle of the road there is still a danger of being hit by another car since the light are disabled. Also occupant cannot lock doors to defend against criminal activity. One more point is that this is an off road vehicle. We had just be using it in a very remote location. I don't know if we could safely get ourselves back including the vehicle from this very remote location.

- Ray, MI, USA

problem #8

Aug 162013

Wrangler 6-cyl

  • 19,800 miles
On or about 10 am on 8-16-13 our air bag light went on and all steering wheel functions quite working. About 20 minutes latter the air bag deployed. The edr system reported that, no airbag went off and there is no recorded event. This from Jeep corporate investigation. The SRS module is also fine and has not triggered any event. This leads back to the clock spring and a short that they never even considered at the investigation of the know part that was faulted/failed.

- Lake Havasu City Az, AZ, USA

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