definitely annoying
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
23,828 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Jeep Wrangler miscellaneous problems

miscellaneous problem

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2013 Jeep Wrangler Owner Comments

problem #11

Oct 242016


  • 31,000 miles


My new to me, but still under factory warranty, Jeep Wrangler sahara 2dr, caught fire and burned the day I got it. It had been driven 250kms from the Jeep dealer to me, then parked until the evening. I took it for a drive for about 40km without incident, parked, and had dinner with a friend. After dinner, I used the remote start to test it, unlocked it, and got in and drove off. I stopped at a store a minute up the road, left it idling, and came out to find my check engine light flashing. I cycled the ignition, and the light went out. I proceeded towards home, but two minutes later the light came back on, followed by a very loud bang, then then the smoke from the hood. I was travelling at about 10km/hr in a neighbouthood having just turned from a stop. My vehicle came to a stop, my passenger and I jumped out, called 911, and watched as a fire coming from what appeared to be the passenger side, with something dripping and burning as well, consumed the front of the Jeep. I notified the dealership and Jeep Canada but have yet to receive responses. Insurance deemed it a total loss. I'd owned the vehicle for 8 hours. It had 50,000kms on the odometer, and one outstanding recall (14V-631) that wasn't done prior to delivery to me.

- Calgary, Alberta, Canada, MT, USA

problem #10

May 142016


  • 51,000 miles
I own a 2013 Jeep Wrangler, I take my Jeep off-road every weekend. Living in las vegas, nv, I can keep the top off 10 months out of the year. Living in the desert, it's also very dusty here. In may of 2016, I was on an off-roading trip, when the airbag light came on. I took it to the dealer, and they told me it was the clockspring. They quoted me $700 to fix it...I didn't have the money, so I paid them the $150 diagnostic fee... two days later, the first recall for clockspring came out. I called the dealer back, they looked up my VIN #, and said my vehicle was not included in the recall. Since then several more recalls have been issued, but my vehicle is still not listed. I did research on clocksprings, and found out the reason they go out is due to dust, frequent off-road, and removing the top. All of which describes my Jeep. In addition to the airbag not deploying, the clockspring effects the horn, as well as other controls on the steering wheel. I have written several emails to Jeep, Chrysler, and mopar. I have discussed this issue on several Jeep forums sites, asking for help. If the recall covers only some 2013 models, but my model matches the circumstances surrounding the recall issue, then I believe mine should be included in the recall.

- Las Vegas, NV, USA

problem #9

Jul 122016


  • miles
My 2013 Jeep Wrangler started having sensor problems within a year after I bought it brand new!! now after three years and many sensors being replaced along with sensor wiring it's not driveable and dealership mechanics can not fix it or figure out what's wrong. The engine light along with traction control light stays on, the automatic transmission will not shift good, it has trouble cranking, and cuts off in the middle of the road which is very dangerous and can cause an accident!!! in the last month I've had 4 software updates done, replaced the ABS module, replaced cam shaft sensor, and wheel speed sensors, but after I pick it up from the dealership I drive it a few miles and lights come back on and it starts running horrible again!! I'm paying for a vehicle you can't even drive so something has got to be done about this!!! Chrysler should have to be held responsible for these crappy Jeep they are making, and mine is not the only one!!!

- Grove Hill, AL, USA

problem #8

Jun 082016


  • 42,000 miles


The radiator cooling line rubbed against the air conditioning condenser, and the rubbing caused a hole which evacuated the A/C fluid. The fix was to replace the condenser and distance the radiator line so that it was no longer touching the condenser. The Jeep has never been in an accident, and it seems like this was a factory defect. The job costs over $700 at the Jeep dealership.

- Dallas, TX, USA

problem #7

Mar 092016


  • 58,306 miles
With only 58,306 miles on my 2013 Jeep Wrangler, the clock spring has failed and air bag system will not deploy. In addition, this poses abandonment concerns as many users with similar problems find their vehicle will not start. I contacted my dealership today (northwest Jeep Chrysler Dodge) and was dismayed at an almost $700 repair bill to regain airbag protection, even though fca has issued a recall for this same part number, but only in 2007 RHD vehicles. This is the same part!

- Beaverton, OR, USA

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problem #6

Aug 012015


  • 59,000 miles
Jeep has been stalling for 7 months. Been in shop 9 times. Jeep stalls going at different spends, while stopped, moving at idle in forward or reverse. Jeep will not start unless terminal on battery removed or sits for awhile. Transmission fails to engage occasionally in reverse or drive after stalling. Last program download appears to be a fault with the tipm (totally intergrated power module). Ptm and tpm changed out due to different readings in downloads. Mechanic believes now, that the tipm is faulty. Jeep has stalled up to 5 & 6 times on some days.

- Midwest City, OK, USA

problem #5

Mar 312015


  • 10,500 miles


I have been trying to make contact with edd kirby adventure cars in dalton, Georgia about fixing a recall on my Jeep Wrangler. I have called them multiple times trying to set up an appointment and all that I have been able to do is leave voice mails with my name and phone number and have not got a call back. When I tried talking to the dealer manager I was put on hold for ten minutes before I was transferred back to there secretary, at time time I simply disconnected the line because apparently they dont have time to help a customer with a safety recall. I believe this is a terrible way to do business and will be looking for a new Jeep dealer to handler my maintenance.

- Chatsworth, GA, USA

problem #4

Sep 012014

Wrangler 6-cyl

  • miles
I received a recall notice and have visited I77 auto group in ripley wv several times. They don't have the parts but say they will call. Never received a return call. Thank you, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Millwood, WV, USA

problem #3

Jul 012013

Wrangler 4WD 6-cyl

  • 5,000 miles
I have contacted multiple dealerships in the san antonio, tx and austin, tx metropolitan areas and all service centers refused to correct the safety recall in my vehicle. I have also complained to Jeep and they indicate all dealerships are backed up with recalls and they are still trying to make the part. This issue has not been fixed for greater than 1 year. No one will help me and the vehicle was only a few months old when the safety recall was issued.

- San Antonio, TX, USA

problem #2

Nov 132013

Wrangler 6-cyl

  • miles
I have a 2013 Jeep Wrangler that I received a recall notice that I can't seem to get fixed. I called the dealership and they claim not to have the parts for the repair because Chrysler has not sent them the parts. I called Chrysler assistance center and they claim parts have been sent out to dealerships. Both are giving me the run around and I am driving an unsafe vehicle. I need help with this recall issue.

- Tucson, AZ, USA

problem #1

Oct 212013

Wrangler 6-cyl

  • 5,298 miles
While backing out of a parking space, I was moving the shifter to reverse and heard a clunk sound. It was not a smooth shift. Immediately the check engine light came on. I backed the vehicle out of space and move the automatic shifter to drive and heard another clunking noise. The check engine light stayed on. As I tried to pick up speed the transmission would not shift and the RPM's went higher and higher. We drove the car up to 40 mph and the transmission would not shift. So we decided to take the car home and not operate the vehicle as the transmission was not shifting properly or not at all.

- Hill City, KS, USA

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