The contact owns a 2023 Kia Carnival. The contact stated that an unknown fluid was leaking from the left side of the steering column while driving at various speeds. The contact took the vehicle to a dealer where the parts on the steering column were wiped down and the contact was instructed to return the vehicle to the dealer if the failure persisted. The failure returned and the vehicle was taken back to the dealer. A diagnostic test was performed, and the contact was informed that the vehicle was unsafe to drive. The contact was informed that the steering column needed to be replaced; however, the part for repair was on backorder. The manufacturer was notified of the failure and the contact was provided a case number. The vehicle was not repaired and remained with the dealer. The failure mileage was approximately 10,000.

- Irvine, CA, USA