This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The on-board charge controller on my EV is drawing excessive current from my Level 2 EVSE portable charger. When my charger is set to 24 amps maximum the car will draw 28 to 30 amps, causing the charger to shutdown and report a short-circuit has been detected. When my charger is set to 40 amps, about an hour into charging the car will draw 46.6 amps again causing the charger to shut down and indicate a short-circuit. My understanding of the Level 2 charging standard is that the charger tells the vehicle its current setting and the vehicle is not supposed to draw more current than the charger tells it. I've done lots of reading online and this is a problem EV6 and Ioniq 5 owners are having with a variety of charger brands and some owners state that the same charger when used with other vehicles like the Mustang Mach E does NOT draw more current than the charger is set to. It seems to me like this is a HUGE safety issue, as excessive current draw is causing the charge cable to get hot and could cause a fire. Kia hasn't indicated any willingness to fix the problem and they don't seem to be treating it with the seriousness it deserves. I took my car to the dealer and they grudgingly applied the only Level 2 software update they had, but it has not made any difference in the problem. Now they say there is nothing else they can do.
The 12V Battery running out of charge or discharging causes the car to become inoperable. You are no longer able to lock doors, turn on hazard lights, headlights, air conditioning. A display appears when the 12V does not have sufficient charge but not until you try to turn the car on again. Otherwise no indication leaving one stranded in completely unsafe situations when you-€™re not able to lock a door.
The rear brake lights do no illuminate under heavy i-pedal and Level 3 regeneration when the throttle pedal is being touched. When moderating the rate of deacceleration with the throttle pedal, the brake lights do not illuminate even during rapid deacceleration. Significantly increasing the risk of getting rear ended in traffic.
The contact owns a 2022 Kia EV6. The contact stated that the stereo system started making abnormal noises then went black. During the failure, the Lane Departure Assist, Parking Assist, and other unknown functions became inoperable. The dealer was contacted and stated that the amplifier needed to be replaced. The vehicle had not been repaired due to the parts not being available for the repair. The manufacturer was made aware of the failure and filed a warranty claim. The approximate failure mileage was16,030.
The vehicles audio AMP has failed, and various warning sounds are not audible. Kia motors and dealers are scheduling long times for appointments and parts taking a long time to be replaced. There are a lot of owners that are having the same problem. A simple online search for Kia EV6 amp fail will yield results.
- California, MD, USA
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The contact owns a 2022 Kia EV6. The contact stated that while the vehicle was parked on a hill, it rolled and crashed into a handicapped sign. The forward collision sensor became inoperable. While at the charging station utilizing the radio, the battery and collision warning indicator lights were illuminated. The vehicle was taken to the local dealer where they were unable to identify the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted but provided no additional assistance. While driving, an unknown vehicle crashed into the rear of the vehicle and a quarter panel. There was no reported injuries, fire, or police report. The vehicle was taken to another dealer (Kia of Irvine 45 Oldfield, Irvine, CA 92618, ) where the vehicle failed to start and it was diagnosed that the battery needed to be replaced. The battery was replaced but the failure persisted. The vehicle was not repaired. The approximate failure mileage was 3,000.
The contact owns a 2022 Kia EV6. The contact stated while driving 60 MPH and on a call via Bluetooth, the front speaker failed to work properly. The contact also noticed that the turn signal chime was inoperable. The contact took the vehicle to a local dealer, where it was diagnosed with needing the amplification to be replaced; however, the part was on backorder. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 8,200.
I live in the Northern Latitudes in Washington state, on my drive this morning with temps in the low 40's and high humidity the heating/ventilation system just stopped working. My windshield immediately fogged up completely and I had near zero visibility. I slowed down and thankfully had a cloth nearby and used that to wipe the windshield clear while looking for a place to pull over. After changing every conceivable setting to no avail I limped home with my cloth at hand. This is a serious safety problem that could easily lead to a serious accident. I've contacted the Kia dealer for assistance and they insist there are no known issues or bulletins on this problem. I checked various user forums for the vehicle and it appears others are having similar if not identical issues.
A D V E R T I S E M E N T S
- Boca Raton, FL, USA