hi, i have a standing issue with my 2010 kia forte sx 2.4l the engine developed this knock that has totally incapacitated the car so it cannot be driven. every mechanic ive been to says that the engine is done and needs to be replaced. ive checked for recalls and i found hundreds of consumers with the same exact problem where these 2.4l engines developed a crippling knock. Has this establishment recieved any complaints and if so what is being done to relieve the consumer who has no where to turn and is stuck with a car they cant use and is being ignored by KIA COORPORATION and every one else. Any suggestions would be greatly appreciated, Thank You

- Charlotte Amalie, VI, USA

Fuel pump went out yesterday, had the fuel pump replaced 4 years ago, today they said the wire connector going to the fuel pump had melted to the fuel pump assembly

- Louisville, KY, USA

On two occasions now the Kia Forte has stalled with the original fuel sending unit located in the fuel tank. First occurrence was in September 11 2016 (~55,000 miles) where car was parked for ~30 minutes while shopping and would not start-investigation found the fuel pump connector within the fuel tank got hot enough to melt the plastic and disconnect the positive terminal (see images attached). This is a serious issue and Kia dealerships in the chicagoland area would not do any warranty repair or replacement. After repairing the connection and re-socketing the terminals the pump was able to work for another year until the second incident. On August 29 2017 (~75,000 miles) the very same connector again within the assembly for the fuel sending unit failed while in motion on a residential road causing the engine to stall which in turn caused loss of power steering. Again, the connector for providing power to the fuel pump opened causing the engine to be starved of fuel. The unit is no longer repairable as the open circuit is occurring within the right-angle pass through the metal divider of the internal portion of the fuel tank. The entire unit required replacement even though all other elements on the assembly are working. Other owners have reported this exact issue however the manufacturer refuses to acknowledge the possibility of a recall. This is an obvious safety mechanism issue and could cause accidents due to abrupt loss of steering, ability to accelerate, and fire hazard.

- Milpitas, CA, USA

The contact owns a 2010 Kia Forte. The contact stated that while refueling, fuel would spew back out of the filler neck without warning. The contact also mentioned that there was an internal electrical malfunction which caused a loss of power from the battery. The vehicle was taken to the dealer, who replaced the canister purge valve and the battery. However, the failure recurred. The vehicle was taken back to the dealer for further inspection and diagnosis. The manufacturer was notified of the failure. The approximate failure mileage was 60,000.

- Tampa, FL, USA