This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
What component or system failed or malfunctioned, and is it available for inspection upon request" After driving for about 10 minutes, the car would stall when slowing to a full stop, slowing to make a turn, or driving below 40mph. How was your safety or the safety of others put at risk? The car would cut off without warning. Has the problem been reproduced or confirmed by a dealer or independent service center? No. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear" The first incident happened in December, 2022. The car cut off while I was at the light. It started right up, but cut off again while pulling into my parking space.
This complaint is NOT against any incident on this vehicle per say but concerning Kia customer care. I am a potential buyer of this vehicle from Autonation 104 here in Denver, CO. And, I contacted Kia to provide me with the vehicle recall information so that I can be better educated to make a decision on whether or not I should buy a vehicle with an open recall status. However, Kia customer care 1 (800) 333-4542 flagrantly denied disclosing any information pertaining the recall status. Now, I am aware that recall information is also available on NHTSA and other free forums, however, my desire with the above call was to understand more about the recall that may or may not be already available publicly. For instance, whether or not this is a stop-sale recall, their advisory on an open recall vehicle as it relates to me and my family's safety, current wait times if I were to service the recall etc. But, they denied to share any information on the recall at all. I also filed a complaint to their customer care department through a voicemail (seriously?) because apparently that was the only option they make available. Details on the incident: On-call Phone number: 18003334542 Time: 10:11AM MST Date: 12/20/22 Per Federal law a vehicle manufacturer has to notify the customers/potential customers of any vehicle recall information that applies to the vehicle that the customer is intending to buy. Please let me know if you need any more information from me. Thank you,
The 2018 Kia Forte LX that my daughter is the primary driver of (but I am on the loan) engine light has been on for several weeks and it has also had trouble starting, resulting in several days of missed work. We have taken it to two mechanics, whose partial diagnosis was that it needed a new timing chain kit which we had done on November 1, 2022 along with new spark plugs. However the engine light continues to stay on, with a loud idle and trouble starting. We took it back to the mechanic and after checking everything he could think of, he advised us that there is definitely an oil pressure issue and that we should take it to the Kia dealership and ask about a silent recall on the engine/oil pump. The issues we are having with the vehicle exactly match NHTSA Recall No. 21V-260; Manufacturers Recall No. SC210, however it is not showing up on my VIN number. I fear that this is only getting worse and as Recall SC210 states, if the vehicle is continually operated with this condition, the engine can be damaged (if not already) and loss of motive power may occur, increasing the risk of a crash. I have also attached Part 573 Safety Recall Report 21V-260. Your consideration in this matter would be greatly appreciated as we feel it applies to our vehicle and that we shouldn't have to spend even more than what we have already spent in repairs and job time loss. I can be contacted at [XXX] or by email at [XXX]. Sincerely, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
- Rochester Hills, MI, USA
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I was driving on the parkway when I heard a rattling sound from the engine and white smoke started coming out of the back or the car. Car stopped accelerating and we pulled over (we didn't drive it for more than a minute once it started making that sound) all of the oil dumped out of the car on the side of the road and the engine seized and would not restart.
Hi, I am reaching out due to the recall notice ever since my wife and I have owned our vehicle the trunk has always randomly opened or refused to open with or without the key or vehicle latch being engaged.
While was driving the car Kia Forte spin out control or someone used an remote and became an hot engine but due to car getting repossession Kia saying can-€™t do nothing about it, my safety was put as risk due to car spinning out control and yes the car did deployed its airbags only driver side, no inspection due to Kia saying they can-€™t do nothing. It was 7 warnings lamps afterwards the incident, Made an report on June 3, 2021 14164508 with Kia consumers
My vehicle keeps beeping and saying the doors are open. The light comes on & the dashboard shows the door opening. This is a constant issue whenever anyone I sitting in the front passenger seat. Sometimes I can't relock the door because of this. This is very scary & I've been to the dealership. I will be going back again. I have also had my passenger takes videos. It happens when turning left or right and high speeds.
My car was parked in my parents driveway for 24 hours when my husband heard a pop and it had caught on fire flames were forcefully coming out from under the hood and it burned our house down the car was too burned for an inspection by the insurance companies or anybody the car was totaled it was the first new car that I had ever had this happened on 10/31 2018 the city of anaheim California has the fire report which states that it was my car that caused the whole fire according to state farm and Mercury casualty it is a large loss
Trunk is constantly popping open, although no one is hitting the button on the keys nor pulling the lever. I can be in the house with my keys on the counter and it will pop open. Actually had stuff stolen because of this. This will happen whether it is stopped, when I'm driving, anywhere. I don't have to hit a bump or anything. Radio is crackly and cuts out and beeps but only when playing bluetooth. When I use an aux or just fm it works perfect.
April 2018, I purchased the Kia Forte from bulldog Kia-athens ga. Two weeks later the tire sensor light came on. The Kia was driven to the bulldog constantly. Air pressure checked each time. Aptil 10, 2019 the tire sensor light came on, passenger front tire blewout and damaged rim while in motion.the car was towed from winder hwy: Winder ga to bulldog Kia. Thr car set over 30 days. I involved gainsco my auto insurance on April 24, 2018. There was damaged done to my car prior to filing an insurance claim. When the gainsco adjuster called on April 27, the service manager said that he couldn't locate my car. The adjuster arrived at bulldog Kia. The adjuster said that my car was in a wreck because the added damage while car was parked in bulldog Kia's lot. May. 1st, I personally had my car towed from bulldog Kia. Cost one was $533 paid at bulldog Kia May 1st, 2019. Upon removal, the rear passenger rim was bent and pulled away from the tire. 76 auto repair repaired passenger rear rim and tire: Test driven Kia, srnsor came on: Checked driver rim and tire-rear front rim was cracked-and was repaired. Cost two $434 paid May 26, 2019. I was without transportation over 30 days and have photos and receipts.
I was entering an onramp at about 15mph; a car yielded in front of me. I hit my brakes and yet slid into the rear of the front car. I did not stop, even with brakes applied, and slid in to the front acre. No airbags deployed and my Kia was totaled and undrivable.
I have had my brand new Kia Forte for 8 months starting in April. I currently have 16,581 miles on the car. About a month ago my eco light came on by itself and there was no way to turn it off so I had to take it to Kia where they unscrewed my battery and it went off. Now I am having problems with my car not wanting to turn on and after taking a trip to auto zone we found out that it was the 'crank shaft'. I am having problems with a brand new car that I have only had for eight months. I was driving when my engine light came on so I became really concerned and that's what forced me to have to go to auto zone to see why my engine light was on.
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- El Paso, TX, USA