Notes: Look past the horrible hamster advertising campaign and you'll find a vehicle that is comfortable to drive, roomy and reliable. Just don't expect to set any MPG records on the highway (a side effect of driving a car shaped like a lunchbox).


really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
5,839 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Kia Soul body / paint problems

body / paint problem

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2011 Kia Soul Owner Comments

problem #2

Sep 122011

Soul 4-cyl

  • 3,000 miles


I was driving and a pebble hit my windshield causing a chip which turned into a crack. I got it filled at safe lite. 3 days later another pebble hit my windshield causing a crack. In the past 3 years my windshield has been hit & cracked at least 10 times. I have been driving 18 years and have never had a chip or crack in my windshield.obviously Kia Soul windshields are defective and should be recalled. I should not have to pay out of my pocket the cost of a new windshield.

- Cuyahoga Falls, OH, USA

problem #1

Nov 232011

Soul 4-cyl

  • 8,678 miles
On the above date the referenced Kia Soul was making a left turn when a Ford 350 pick up truck ran into the driver side door area. The pickup truck was traveling at approximately 25 mph. The collision caved in the drivers side door's exterior skin as well as the interior skin without activating the side airbags on the Kia Soul.

- Chino Hills, CA, USA

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