Notes: Look past the horrible hamster advertising campaign and you'll find a vehicle that is comfortable to drive, roomy and reliable. Just don't expect to set any MPG records on the highway (a side effect of driving a car shaped like a lunchbox).


really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
12,301 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Kia Soul engine problems

engine problem

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2011 Kia Soul Owner Comments

problem #2

May 302013

Soul 4-cyl Diesel

  • 16,602 miles


Traffic came to an abrupt stop and iv rear ended OV1 which pushed OV1 into OV2 which was pushed into OV3. Vehicle in question (Kia Soul) was the iv. The iv suffered extreme front-end damage and was totaled. The air bags did not deploy. The officer at the scene and the towing company driver were adamant that the force exterted by the iv and the damage incurred should have deployed the air bags. Driver of the iv suffered injuries from being slammed into the steering wheel (chest) and dash board (knees).

- College Station, TX, USA

problem #1

Mar 142012


  • 8,000 miles
The contact owns a 2011 Kia Soul. The contact stated that the lifter in the engine caused a loud noise while driving 55 mph. The contact took the vehicle to the dealer but the dealer was unable to find a defect within the vehicle. In addition, the contact stated that the vehicle drove poorly. The failure mileage was 8,000.

- Benson, AZ, USA

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