Notes: Look past the horrible hamster advertising campaign and you'll find a vehicle that is comfortable to drive, roomy and reliable. Just don't expect to set any MPG records on the highway (a side effect of driving a car shaped like a lunchbox).


definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
33,396 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Kia Soul fuel system problems

fuel system problem

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2011 Kia Soul Owner Comments

problem #2

May 012015


  • 44,000 miles


The contact owns a 2011 Kia Soul. The contact stated that the fuel gauge failed. The fuel gauge was slow to register the correct fuel level. The vehicle was taken to the dealer several times for the failure. The dealer replaced the fuel sender assembly pump however, the failure was not corrected. The vehicle was taken back to the dealer for further inspection. The manufacturer was made aware of the failure. The approximate failure mileage was 44,000.

- Santa Fe , NM, USA

problem #1

Jan 202013

Soul 4-cyl

  • 22,791 miles
The clutch and fly wheel wore out on the car at 22K miles. This is extremely early for a clutch to fail. The clutch failed on a busy highway (I-81) and I was forced to pull over in an unsafe location. I have driven manual transmissions for many years and have never had a clutch fail at such a low mileage.

- Arlington, VA, USA

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