Notes: Look past the horrible hamster advertising campaign and you'll find a vehicle that is comfortable to drive, roomy and reliable. Just don't expect to set any MPG records on the highway (a side effect of driving a car shaped like a lunchbox).


definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
29,375 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Kia Soul lights problems

lights problem

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2011 Kia Soul Owner Comments

problem #4

Mar 032012


  • 30,000 miles


The dim headlights on my Kia Soul were blowing every 3 months. I bought bulbs from the auto parts store from the cheap to super expensive bulbs. Nothing helped. I called Kia and they told me that I needed there bulbs. So, I bought those bulbs too. My headlights were still blowing. I checked the socket and it was brown like it had been overheated. I replaced those sockets and put another set of Kia bulbs in the car. That fixed the problem for about 6 months and they are back to going out on me. They both went out at the same time which is very very dangerous!!!!

- Scottsville, KY, USA

problem #3

Sep 192015


  • 55,000 miles
The contact owns a 2011 Kia Soul. While driving 72 mph, the brake lights would not illuminate, the brakes seized, the front driver and passenger wheels smoked, the brake shifter interlock feature would not take vehicle out of park, and the cruise control would not deactivate even when the brake pedal was depressed. The vehicle was previously remedied under NHTSA campaign number: 13V114000 (exterior lighting, service brakes, hydraulic); however, the failure recurred. The manufacturer was notified of the failure. The failure mileage was approximately 55,000.

- Cary, SC, USA

problem #2

Sep 022015


  • miles
2011 Kia Soul brake lights do not illuminate when engaged by pedal. Testing lights shows that all other lights are in working order. Vehicle VIN was not included in the stop lamp switch recall issued by Kia in 2013; however, this appears to be the same problem and in need of the stop lamp switch replacement.

- Zephyrhills, FL, USA

problem #1

Apr 022014


  • 32,500 miles
The contact owns a 2011 Kia Soul. The contact stated that the rear lights were not bright enough which prevented her from seeing when reversing. The vehicle was taken to the dealer. The technician explained that the vehicle was working up to standards and was unable to alter the design. The manufacturer was made aware of the issue. The vehicle was not repaired. The failure and current mileage was 32,500.

- Aurora, IL, USA

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