Notes: Look past the horrible hamster advertising campaign and you'll find a vehicle that is comfortable to drive, roomy and reliable. Just don't expect to set any MPG records on the highway (a side effect of driving a car shaped like a lunchbox).


fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
14,825 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Kia Soul windows / windshield problems

windows / windshield problem

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2011 Kia Soul Owner Comments

problem #4

Sep 122011

Soul 4-cyl

  • 3,000 miles


I was driving and a pebble hit my windshield causing a chip which turned into a crack. I got it filled at safe lite. 3 days later another pebble hit my windshield causing a crack. In the past 3 years my windshield has been hit & cracked at least 10 times. I have been driving 18 years and have never had a chip or crack in my windshield.obviously Kia Soul windshields are defective and should be recalled. I should not have to pay out of my pocket the cost of a new windshield.

- Cuyahoga Falls, OH, USA

problem #3

Feb 282013

Soul 4-cyl

  • 34,300 miles
1. my Kia Soul windshield was hit by a rock while driving home from work. My windshield now needs to be replaced which will cost me $250 insurance deductible.could this have been due to cheap Kia glass or poor boxy design as I read from other Kia Soul owners on the Kia forum? if so, please consider this my official complaint. 2. I would also like to state my complaint that this vehicle is extremely unsafe as it has the absolute worst blind spots of any vehicle I have ever driven and I am always afraid that I will have an accident because it is very difficult to see when changing lanes.

- Wendell, NC, USA

problem #2

Nov 112011

Soul 4-cyl

  • 14,000 miles
I have owned this vehicle for 18 months, and the windshield cracks way too easily. I've owned 23 cars and never had to replace one before. This Kia is getting its 2nd windshield today. I've never seen anything actually hit it, but have heard a 'pop' sound each time, and the windshield splits across. Both times it has originated along the edge of the rh side. There are chips at the beginning of the crack like a rock* have impacted there, but it seems to crack way too easily and needs to be thicker or stronger in my opinion.

- Clearwater, FL, USA

problem #1

Sep 222011


  • 8,000 miles
I have a crack in my windshield that is getting bigger- do not recall a rock hitting it...

- Canton, OH, USA

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