really awful
Crashes / Fires:
1 / 1
Injuries / Deaths:
1 / 0
Average Mileage:
6,034 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Kia Soul drivetrain problems

drivetrain problem

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2014 Kia Soul Owner Comments

problem #5

May 162016


  • 10,200 miles


The contact owns a 2014 Kia Soul. After parking on an incline driveway, the vehicle rolled backwards independently without warning. The failure would recur, unless the parking brake was engaged. The vehicle was taken to the dealer. The technician was unable to duplicate the failure. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 10,200.

- Cincinnati, OH, USA

problem #4

Jun 292015


  • 14,000 miles
Taking a day trip to the crayola factory, we were 10 miles from our destination when we first smelled smoke then saw it coming in through the vents and from the front passenger corner of the vehicle. I first checked the gauges to see if it was over heated, nothing. Popped the hood and that's when we realized it was on fire. We raced to get the 2 small kids out of the vehicle as the flames were starting to over take the front hood. We were able to secure the kids and get far enough away from the vehicle but 3 minutes later the car was gutted. Nothing but metal left on the inside. We had no warning that something was wrong while driving the car, no engine light, no overheating - just smelled and then saw smoke. We were lucky we had a place to pull off on a busy highway. I was told by the police officer that I'm lucky that I turned off the car and opened the doors before the locks malfunctioned as he has seen in other Kia cars. My hope is that Kia can find the source of the fire and do a recall before anyone else is faced with this nightmare. I reported it to Kia via social media, but they seemed more concerned on how to take my pictures off rather than fix the issue.

- New Cumberland, PA, USA

problem #3

Sep 242014


  • 4,870 miles
Driving Soul down highway when another car came across the highway- three lanes, from a private drive in front of me to access turning lane. I hit his rear driver side with my front left drivers side. Air bags did not deploy. Car was totaled.

- Baton Rouge, LA, USA

problem #2

Jun 092014


  • 100 miles
TL- the contact owns a 2014 Kia Soul. The contact stated that the vehicle hesitated constantly when shifting gears and was slow to pick up speed. The vehicle was taken to a dealer, who recommended replacing the timing belt but did not provide a specific diagnosis to remedy the failure. The contact notified the dealer of the safety concern with the vehicle several times. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 100. The VIN was not available. Dyd

- Las Cruces, NM, USA

problem #1

Apr 012014


  • 1,000 miles
When accelerating from full stop or rolling stop, vehicle hesitates and loses power when shifting from 2nd to 3rd gear.

- Herndon, VA, USA

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