This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Traveling down the interstate at 75 mph...had cruise control on and started to hear a loud rattling noise then a pop resulting in vehicle becoming immobilized with oil all over the ground. Vehicle towed home. Engine had throw a rod resulting in hole in the engine block and drain pan - has 102,000 miles well maintained
The contact owns a 2014 Kia Soul. The contact stated that there was black smoke coming from the exhaust pipe with the check engine warning light illuminated. The contact also stated that the vehicle was burning excessive amounts of engine oil. The vehicle was taken to an independent mechanic and was diagnosed that the catalytic convertor needed to be replaced. The vehicle was not repaired. The vehicle was not taken to an authorized dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 126,000.
Since first oil change done with delray Florida Kia I complauof kicking sounds in engine loss of power oil burning smells occasionally. I was told each time they put on computer N nothing wrong. I bought new at 11/2014 now oil lights engine lights flashing on irrationally car consuming oil no leaks just eating iol now 2-3 qts in 2 months knocking getting louder but quiets some after oil change but loss of power and knocking persists. Oil is scary how much it's consumes I have been complains of this issue for first oil change. Was told by dealer no need to change oil more than 2X per year but I still do regularly 3-4,000 or 3 months. I feel damage has been done to car and I am seeking new engine replacement. Dealers never did identify issue said no codes going off. But I noticed it from beginning. Once this year oil was changed I took to get oil done and they said oil was almost empty. I never got oil light. Then nor engine light. The engine light when on the day I took in for oil change. They said the engine could have ceased. I strongly feel I have kept up w maintenance but I feel I got a bad car from the start only to be dismissed each time I complained to dealer. Also there seems to be an electrical issue blows light bulbs constantly and had motor in window replace w stater under warranty most driving is local but many hwy
On Tuesday, December 15, 2020, while driving on a highway, we experienced a sudden leakage of engine oil and significant smoking from the vehicle. Over 3 qts of oil had leaked for the engine into the pan underlying the engine for no apparent reason. Kia has just issued a recall on this vehicle presumably because of this well known engine fire issue and related class actions, however will not do anything to address the issue until thy send letters out in over 60 days.
2014 Kia Soul. Consumer writes in regards to engine failure. The consumer stated the catalytic converter was replaced. After that, the vehicle began losing power and felt as if it was misfiring upon acceleration. The dealer advised the catalytic conveter needed to E replaced as well as the spark plugs. The spark plugs were replaced but, the converter was not. Eventually, the engine failed. The engine was replaced. The consumer referenced recall 19V12000 and stated 2014 model year vehicles should be apart of the recall. The consumer requested to be reimbursed for the repair.
- Kansas City, MO, USA
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Complete oil lose, diagnostic indicates engine failure. Vehicle was in motion on a busy interstate 93 in New Hampshire.. oil light began to flash and power lose developed. Navigating the vehicle became difficult and collision was narrowly avoided as the vehicle came to rest in the breakdown lane
While driving on a state highway at 70 mph on cruise control, I was coming up an incline when my car suddenly started to decelerate. I tried to increase my speed by applying the acceleration pedal. The rpms increased without an increase in acceleration. I immediately put my hazards on as I was on a major highway with cars flying by me and attempted to get to the side of the road. My car would barely go 20-30 mph and my car started to "rumble" or "shake" as if I was severely out of alignment. My engine and oil light also came on at the same time as the deceleration. The engine light continually flashed. When I checked the oil, it was almost empty and my husband had just changed the oil less than 30 days ago. We have also been having to increase how many times we're having to add oil because I'm burning through it very quickly and I only drive back and forth to work. When I'd broken down, I was nowhere near a town or city and I had my 3 children in the car. I was scared and nervous trying to drive on a major highway only able to go 25 mph with my car shaking. Once I was able to get a tow, my battery died. The tow truck driver jumped the battery and turned the car on and my exhaust started billowing smoke out. My car won't drive now to get to a mechanic and im too scared to drive it. Ive already had 2 recalls on this car and I'd gone to Kia before those recalls for those issues. I had to wait for the recalls for Kia to fix it. This car just needs to be completely taken off the roads! between the lights shutting off and the electrical fire in my engine (which was another recall!) I will never purchase another Kia! I do not feel safe owning one ever again!
The cruise control was on my car started to excelerate and rev to high RPM without the engine shifting gears.. then my service engine light and oil light came on the car making this horrible noise, I pulled over and the engine was barreling black smoke. I have been on the phone with Kia reporting this, but they wanted $800 to tow it to the closest dealership, and it's Kia recall fault that this happened. So my car which was still on the side of the road last week, is probably picked up and impounded by now....Kia should take ownership, tow my car and fix it, or I will be more than happy to let my car go buy, file bankruptcy and never buy another Kia. I have never been notified of but only one recall which I had my car serviced at that time in 2019 for that. This is total unresponsive responsibility by Kia
I was driving on interstate 75 North in marietta, ga when my vehicle suddenly lost power in front of an 18 wheeler. I was able to navigate off the next exit. There were no warning lights lit on my dash and there had not been any lit prior to this incident. June 2020 my catalytic converter was replaced under recall #SC176. All of the symptoms point towards engine damage that occurred prior to the recall repair.
November 25th on my way to work I started hearing a rattle while driving on hwy 30. About a mile from my house. The noise didn't seam to be present while RPM was under 3,000rpm so I decided to be cautious of RPM and not push my car too much that morning. As I pulled into the parking lot the engine stopped, and the oil light flickered. I started the car and parked it. After work the car started fine but as I pulled into the road I heard the rattle again so I went to the nearest place I could to buy oil. Before checking I purchased a quart and found out I had enough oil in the car. The rattle was still present so I purchased oil, filter and decided no harm would come from refreshing the oil in the car. I kept my RPM under 3,000 on my way home and experienced some sudden speed shifts while using cruise control, but kept a slow and steady pace. At the top of a hill near my home the engine made some louder noises and stopped that is the first time the check engine light came on. I bumped the car into neutral and costed into my driveway. I later towed my car to it's parking spot, not wanting to make a potential issues worse. After consulting with a mechanic, he. Suggested an oil change may be the first action to fix the issues. I changed the oil in place and recorded my attempts to start the vehicle after. Mechanic consultant said the first attempt after oil change sounded like a knock that he did not think would be a long term issue. But the second attempt started into a lower rod knock and advised to not attempt to start the car again until it's in a shop with proper diagnostic equipment.
While driving at 55mph, white smoke began pouring from rear of vehicle from under car and exhaust. All warning lights came on we got the car to the side of the highway and it stalled and would not restart, was told by local dealer a new engine was needed. All of these symptoms are covered under the recall and service bulletins, please help this is our only vehicle and we can't afford the new engine that should be covered, thank you.
The contact owns a 2014 Kia Soul. The contact stated that while stopped at a traffic light and attempting to drive off there was a knocking sound coming from under the hood of the vehicle. There was no warning light illuminated. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The manufacturer was made aware of the failure. The contact was informed that the VIN was not under recall. The failure mileage was approximately 104,000.
My car has been burning oil in an abnormal rate. It begin at the beginning of 2020. I always took my car for recommend maintenance to the Kia of carson in California. Now about every month I have to top off the oil. An estimate of less than 600 miles per month. Sometimes when I am at a light the car will shake a bit. Also if I use the ac the car will shake a bit as well it did not do that before. If am driving I don't feel that shakes. The first time that I noticed something was going on I was at stop light and my car shaked and felt like it was going to turn off. After that it shakes if am too long at a light but not too hard.
In May 2019 I had a repair done due to a recall on the catalytic converter in October 2020 barely 1 1/2 years later the catalytic converter went out again. As it was out of warranty 1yr it wasn't covered. I had it replaced at my cost a part that should have lasted 10plus years only to have my car stall as I was driving to work not even a month later. I had it towed directly to Kia dealership where it is still currently. They said the engine is bad and needs to be replaced. Kia states that good will doesn't extend the engine replacement due to the fact that the catalytic converter was out of warranty. This vehicle stopped in the middle of the highway with lights flashing and a rumbling of the car; thankfully I was able to restart it and move over so that we weren't hit as my daughter was in the vehicle with me. I have had to change coils, spark plugs have multiple cans of oil available as it burned through oil in between oil changes as though there was a leak. No light ever indicated that it was low we just had to continuously check it for oil and it would usually be more than 1 quart low. These problems all stared after the supposed fix in May 2019. This vehicle is a safety hazard and should be recalled completely.
I've taken my car to the dealership a couple times and I would like to see if the car can be fixed back to the way the car original was in perfect condition besides normal wear and tear. I am capable of fixing my car if it's my fault but I would really like to have a second hand specialist assist in this matter.
Loses acceleration going uphill. Knocks and rattles when car is turned on. Previous car was a sorento and did the same. Shut off on me in the middle of the freeway with my children and myself in it. Felt like the engine fell out from underneath the vehicle. I seeing the beginning phases of the same issue with my Soul. Im scared that this car will not only shut off on me while driving on the freeway but that it may cost me my life if someone were to rearend me when my car loses power to an issue no one seems to know what the problem may be. There should be a recall on all Kia engines and is poor manufacturing. Major issues with this brand of car is the electrical, engine and that it sucks up so much oil without warning.
Rod bearing failure causing the engine to seize. Happened with no warning signs, after getting the vehicle's oil/engine changed or filtered an unusual amount of times. Seems to be happening between 80K-120K miles on average. When engine seized the Soul drove as normal, began making a knocking noise and seconds later it shut off.
While driving on hwy engine failure:(bearing rod knocking, thrown rod, engine seizure) loud engine knocking caused by bearing rod knocking then a loud sound (rod getting thrown) engine failure.thrown rod came through engine block and hit starter. The engine seized while on the hwy.
Driving down the highway and vehicle engine started to lose power and make a loud noise. Was able to pull over before it stopped. Had it towed to a shop and the mechanic said engine failure with metal shavings in the oil. Oil had been changed approximately 6 weeks prior to failure.
A D V E R T I S E M E N T S
- Searcy, AR, USA