This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2014 Kia Soul. While driving approximately 45 mph, the exhaust sound suddenly became extremely loud and the vehicle began to decelerate. The vehicle was later towed to orange park Kia (6373 blanding blvd, jacksonville, fl) where it was diagnosed that the catalytic converter had blown from the engine manifold. The contact was informed that because no failure codes were present to identify the cause of the failure, the vehicle would not be serviced per NHTSA campaign number: 19V12000 (engine); although, the vehicle experienced the same failure listed in the recall. The manufacturer was also notified of the failure, but no assistance was offered. The failure mileage was 120,000.
2014 Kia Soul. Consumer writes in regards to catalytic converter safety recall. The consumer stated the motor was replaced due to an oil leak. The gas float sensor and fuel pump was replaced.. the check engine light illuminated. The consumer was directed to wait for mail notification to have the catalytic converter replaced.
- Bayville, NJ, USA
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- Crescent City, FL, USA