really awful
Crashes / Fires:
6 / 1
Injuries / Deaths:
7 / 0
Average Mileage:
16,804 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Kia Soul seat belts / air bags problems

seat belts / air bags problem

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2014 Kia Soul Owner Comments

problem #6

Jul 152015


  • 27,000 miles


The contact owns a 2014 Kia Soul. While driving 15 mph, the vehicle started pulling to the left as the driver side tire made an abnormal noise. The contact lost control of the vehicle and crashed into a tree. The air bags failed to deploy. The vehicle was inoperable. The contact did not sustain any injuries and did not file a police report. The vehicle was included in NHTSA campaign numbers: 15V123000 (vehicle speed control) and 14V332000 (steering). The vehicle was towed to the dealer, but was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 27,000.

- West Bloomfield , MI, USA

problem #5

May 142015


  • 5,000 miles
The vehicle hit a tree at an unknown rate of speed. The seat belts functioned, and the air bags were deployed. The vehicle caught fire immediately or shortly thereafter. Two bystanders could not open the doors because the door locks were still engaged. They had to break the glass, manually unlock the doors, then open them - the doors functioned normally after unlocked. It is my understanding that the door locks were supposed to disengage when the airbags deployed - they did not.

- Bloomington, IN, USA

problem #4

Apr 282015


  • 14,000 miles
Hit a stopped ups delivery van on a major road as he was making a delivery. I swerved to the left and hit the left rear corner of his vehicle with the right front of my Kia Soul. The vehicle became slightly airborne and turned more than 90 degrees, almost facing the oncoming traffic. My head went through the windshield causing severe lacerations to my forehead and right side of my face indicating that the airbag did not deploy in time to prevent substantial injury. Although the airbag did deploy at some point, there were no visible indications or pain that the airbag did in fact make contact with any part of my face.

- Greensboro, NC, USA

problem #3

Dec 202014


  • 44,825 miles


This was a rental car, the accident occurred resulting from driver error in a dark rural area, sharp S curve and ran off the road into a guardrail and over a slight ditch, then into a fence. Driver was taken to the hospital by ambulance, the front seat passenger hit head on windshield, cracked windshield, and no airbag deployment for either of the front seat passengers. Air bag light was on as noted in police report. Checked for any open recalls for this VIN, however, 2012 Kia Soul had recalls for faulty airbags. Interesting.

- Roswell, GA, USA

problem #2

Jun 132014

Soul 4-cyl

  • 4,000 miles
Animal ran in front of vehicle, we were forced to slam on the brakes, car did not stop. Head on collision into the tree(s). The car stopped dead center in the large tree I hit, causing my body (passenger) to go between the lap belt and shoulder belt. My body smacked the dash and head slammed into the windshield. Airbags did not deploy. Vehicle is a total loss. Updated 07/01/14..updated 08/12/14

- Bumpass, VA, USA

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problem #1

Feb 262014


  • 6,000 miles
The contact owns 2014 Kia Soul. The contact was driving approximately 50 mph and crashed into the rear of another vehicle. The air bags failed to deploy. The contact sustained whiplash, bruising and back injuries. A second passenger sustained bruising and a sprained arm. A police report was filed. The vehicle was towed to a salvage yard and had not been inspected to determine the cause of the failure. The manufacturer was not notified of the failure. The approximate failure mileage was 6,000. The VIN was not available.

- Deland, FL, USA

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