This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
When I bought my car in 2018, I didn-€™t like the way it drives. I had to take it back the next day to return it, but the dealer in North Aurora Gerald Kia said they wouldn-€™t take it back & I paid cash. I-€™ve been taking it back and forth from Gerald North Aurora to Bob Rohrman in Schaumburg Il. They have been been telling me every time, there-€™s nothing wrong. I-€™m hearing several noises in the Suspenion. So finally I told Bob Rohrman dealer to check everything before my warranty runs out. So far nothing didn-€™t happen until after my warranty. So I paid for 4 tires, front brakes, rotors. They finally said that I needed an Arm Control & a Strut, with low mileage, but Im steady hearing noises. I know know what to do. After I paid cash & had start going to find out what-€™s wrong with my car, the service dept was never friendly or professional. I always was told there-€™s nothing wrong with my car and that I know better. I-€™ve been driving since 17 yrs old and I-€™m 68.
Failure to accelerate, jurking, stalling while driving on highway. Was told there a rack and pinion tie rod system needs to be replaced and steering pin. Car does deceleration, oil burns up in a week.
- Scranton, PA, USA
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- Houston, TX, USA