10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
6,100 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2018 Kia Soul brakes problems

brakes problem

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2018 Kia Soul Owner Comments

problem #2

Sep 282019

Soul

  • 11,000 miles

A D V E R T I S E M E N T S

1st occurrence - driver entered vehicle and drove the vehicle forward down a graded driveway. As vehicle came to the roadway, driver applied brakes. Brakes were pressed to floor with no response from the brake. After the vehicle rolled to a stop in the roadway, driver put the vehicle transmission into reverse, and pressed on gas - vehicle moved forward - not backwards as expected. Driver then turned vehicle off, and re-started vehicle. Vehicle then performed normally after. September 15th, 2019 2nd occurrence - after driving for approximately 3 minutes, driver came to a stop sign, cleared intersection, and attempted to accelerate by pressing on the accelerator...no response...no change in idle of engine. Vehicle was turned off, in the roadway, and turned back on. The car then drove normally. September 28, 2019 2 separate drivers, both of which are frequent drivers of the vehicle, reported the above issues. Vehicle is currently at dealer for analysis. They have called and stated they can find no issues - they will continue to test it. Transmission (acceleration/changing direction) and braking are two significant concerns.

- Gilbert, AZ, USA

problem #1

Jul 232018

Soul

  • 1,200 miles
Brakes failed. Was pumping pedle, no brakes whatsoever and rearended driver infront of me airbags did not deploy

- Clarksburg, WV, USA

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