This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
UNKNOWN Car accident in 2022 that impacted the front and driver side of the vehicle. Air bags did not deploy as it was a pretty bad accident. The light of the air bag would be on stating that it was not on and then go off completely in different situations. Never once did I receive a letters from the manufacturer stating the recall.
On April 05, 2022 I was struck head-on by a negligent driver who rounded a blind turn at a rate of speed of above sixty miles per hour. His vehicle drifted across the double yellow lines into my lane and hit three quarters of my front bumper. He was driving a four door sedan and I was driving a 2019 Kia Soul. My vehicle was lifted off of the ground, slid across his hood and roof, landed on its side and grinder against the passenger side of the car along the floor and the roof grinded the guard rail. My steering wheel air bag did not deploy, causing my head to go through the windshield. All of this is evidenced by my dual camera dash cam. The front panel of my car was crushed, which caused the side curtain airbags to deploy. Unfortunately, even though the main impact was the front bumper, the steering wheel airbag did not deploy. I suffered severe permanent injuries from this accident. I have emailed the claims department of Kia motors, but have yet to hear a reply. Thank you! I pray that no one else has to endure such a travailing experience due to a faulty product prevent vehicles from being crash worthy.
Air Bag did not properly inflate in collision. This caused impact to steering wheel which resulted in severe bruising. Has not been reproduced or inspected. Accident occurred December 32, 2021. No warning of failure, and no recall from manufacturer.
I was traveling southbound on rte 13 with my 4 children. The speed limit is 55mph and the flow of traffic is between 55-60 mph...which is the speed I was driving. As im approaching to proceed pass intersection rte 13 & eden allen rd there's a car at the stop sign which is supposed to wait for rte 13 to clear before entering. The driver decided to dash out to go across directly in front of me. I slammed on my breaks and tried avoiding collision but it wasn't enough time. None of my airbags deployed causing my upper body to slam against steering wheel causing injuries. Myself and my passengers where taken to the hospital for evaluation. My vehicle was taken to caliber collison where to this day im being told that nothing was wrong with my vehicle and the repairs are almost complete. Because of the accident myself along with 2 of my passengers were injured. Two of us are in therapy. I submitted images below but was unsure to upload police report since it has sensitive information. Either contact state farm with my name, etc or my email for police report and further information.
The contact owns a 2019 Kia Soul. The contact stated that while driving 55 mph and going through and intersection, another vehicle failed to yield the right-of-way and pulled out into oncoming traffic. The contact depressed the brake pedal however, the vehicle crashed into the driver's side rear of the other vehicle. The contact stated that the driver's side air bags, passenger's side air bags, and front and rear side curtain air bags in her vehicle failed to deploy. The contact stated that the other driver's air bags deployed. The contact stated that there was a passenger seated in the front passenger's seat, and also three passengers seated in the rear seat of the vehicle. The front seat passenger was uninjured. The driver's side rear seat passenger sustained back and neck injuries requiring medical attention. The rear middle seat passenger sustained injuries to his legs and knees. The contact stated that two days later the middle seat passenger had a hernia which was attributed to the crash which required medical attention. The passenger's side rear seat passenger was unable to communicate whether or not he was injured due to a medical condition. The driver sustained injury to the clavicle, right elbow, pain and pressure underneath her left breast, upper chest and upper back and neck pain, and migraine headaches requiring medical attention. A polce report was filed. The vehicle was towed to a collision center. The vehicle was not repaired. The manufacturer was contacted and informed of the failure. The approximate failure mileage was 120,000.
A D V E R T I S E M E N T S
- Lakewood, WA, USA