This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The engine is consuming increasingly high amounts of oil with no leaks, far surpassing the one quart per 1000 miles. Oil pressure lamp has illuminated on 1-2 occasions, only briefly, and shortly before I took it to the dealership. Unusual noises coming from the engine while accelerating and also after I stop. I had my oil changed 1 week ago, unusual noises have not improved. Currently awaiting inspection at the dealership for manufacturer warranty coverage for repair of this issue, but seems to have all the earmarks and the production date (9/20) that line up with the piston ring recall, though they say my vehicle is not covered by the recall.
On May 15, 2022 my house burned and all my belongings and the home were a total loss. The fire origination specialist brought in by my homeowners Insurance Company reported the back left of the garage was the origination spot and that my 2021 Kia Soul was parked face in on the left side of the garage. The car was charred and the Chrysler 300 parked next to it was also damaged but recognizable. The Kia had been unused for 24 hours plus. Both the auto and home owners insurance companies are investigating the Kia as the source at a salvage company in Lumberton, NC.
After stopping on a grade and after the engine shuts off, and you take your foot off the accelerator pedal to move forward, there is a lengthy pause (sometimes) before the engine restarts and proceeds forward. If there is a vehicle behind you it can be unnerving and if they are real close it could cause an accident. I had the dealer check it and they could not find any service bulletins on that issue. This has happened on multiple occasions.
I am very concern with the 2021 KIA Soul that I drive presently. The vehicle is in my son-€™s name; however, I pay the monthly payments and I am the primary driver for this automobile; this is also listed on my insurance policy as well. I have been experiencing some dangerous mechanical conditions with the car. Please find a copy of my uploaded document summary. I have an appointment tomorrow, Tuesday, on March 22, 2022.
- Somerset, NJ, USA
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My daughter was driving her 2021 KIA Soul S and a Chevy Silverado suddenly pulled in front of her. The crash report says impact was at 50 mph. My daughter survived the crash; however, the vehicle immediately caught on fire and flames entered the cabin from what was left of the engine compartment. Her airbag inflated, but did not deflate. She punched the airbag to make enough room for her to try and exit the vehicle, but her driver's door would not open using the handle even after manually unlocking the door. Only after repeated Black Belt level martial arts' kicks and elbow thrusts did the door open and my daughter was able to exit before the car was consumed by flames. A police report and picture will be sent. Please investigate - no one should have to suffer fate of burning to death.
The Plastic Ignition Switch for my vehicle is an invitation to steal my car. Which is exactly what happened. I could have been harmed had I seen this happening. Many people on the streets of Milwaukee could have been harmed as well, because my stolen vehicle ended up in a Police car chase and caused almost $9,000 worth of damage. Kia knows this is happening to their customers. This component have been inspected by the police and insurance company. Their was no warnings of this known problem with the ignition. I would not have bought that problem. I wasn't aware of this until my car was stolen. This is not fair and something should be done. People could die because so many of these Kia car thefts end up in a Police Chase through the City. Also, I could have been hijacked or worse. This is not a safe car to be on the road.
I put my car in park, turned off my car, and it lit up with an alarm saying that my car was not in park. It doesn't happen every time but it has happened twice.
Over the course of 24 hours car would not accelerate when depressing the pedal, although the engine was revving. This occurred 3 times at intersections when the car was stopped at a light. The car only has 3,500 miles on in it; it was purchased in April 2021. On the way to the dealer it was also bucking and stuttering. Very concerned about the safety of the car.
My vehicle has stalled several times. I was speeding up to merge on the freeway, pressed my foot hard on the gas, it went slow and a lot of smoke came from the back of the vehicle. I took my vehicle to a Kia dealership and was told that has nothing to do with the recall. I was there less than 30 minutes and feel like my issues were not taken seriously.
Two major issues. I have heard a very loud ticking sound coming from the engine which started about three days ago. Before then the car ran silent. Car is it approximately 8000 miles on the odometer. The clicking started getting louder and then the car stalled twice right in the middle of driving! one was on a street going about 45 miles an hour! the otherwas on a side street going approximately 25 miles an hour. The ec oh mode was on in the car. Also' when you turn on the heater fan on high it started making a high-pitched squealing sound. The car is at the dealership right now as it will not work properly.
A D V E R T I S E M E N T S
- Spring, TX, USA