This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2015 Kia Sportage. The contact received notification of NHTSA Campaign Number: 22V051000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure related to the recall. The contact stated that the vehicle was experiencing excessive engine oil consumption. The cause of the failure was not determined. The failure mileage was 11,000. Parts distribution disconnect. The consumer stated the recall was repaired on 10/21/22, but the vehicle is still burning oil very quickly.
Well it been over 2 month after I had got my oil change and randomly 2weeks after that. It started to hear an knocking sound in the engine so ever since then I haven't drove the truck and I been constantly calling kia and I haven't got respond back
The dangerous situation happened two times while driving my vehicle (2015 Kia Sportage). First one occurred on 4/28/22 while driving on dangerous Orlando I-4 interstate. I was slowing down as on exit ramp and my vehicle's engine turned off all of a sudden. There were no warning lights whatsoever during incident or in the past. Only lights displayed were normal dashboard warning lights while engine was off. Car turned on again after about 15 minutes. I drove it for 1 mile. I was afraid to drive it again. I called to have vehicle towed to a Kia dealership/repair shop in West Orlando, FL. After running diagnostics on my vehicle, Kia technician and service manager informed me that since they couldn't duplicate issue, they couldn't do anything to remedy it. Also was informed that if it was related to recall, they still couldn't do anything since there is No Remedy for it at this time. Kia release vehicle to me despite this dangerous, life-threatening issue(s). I decided to only drive on backroads since this happened since I knew the issue was not addressed. On 5/13/22, again experienced similar issue as aforementioned. While driving and slowing down to approach turn at a corner, my vehicle suddenly turned off. This time my vehicle would not restart. My vehicle was towed to another Kia repair shop east Orlando, FL. At this time, I am awaiting diagnostic results which are scheduled for 5/16/22 in the afternoon. I will keep you posted. Thank you in advance for your attention to this potentially life-threatening vehicle safety matter.
Engine stalled at a stop sign. Smoke started coming from the front of the vehicle and engine burst into flames. No warning lights, no sign of something going wrong. My safety and that of my husband was out at risk due to risk of burning to death, being badly burned, others being injured from being in the vicinity etc.
- Brandon, FL, USA
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The engine of my kia sportage 2015 has stalled. Apparently there was two other recalls for the car before I bought it used at the dealership at Autoland that I was not notified of. Being the second owner the Kia dealership told me that they couldn't replace the engine for free due to that fact that there was some type of time limit and it would cost $10,000. However, in the kelly blue book website Its stated that if its within 8 years of the purchase date they still have to fix the recall even if I'm the second owner so now I'm trying to get a lawyer just incase.
My engine failed at 90,000 miles on my 2015 Kia Sportage. I purchased a replacement engine on 2/8/22. On 4/16/22, the second engine failed. Same problem. These cars are not safe and should not be on the road. Engine and rental car costs was over $6,000.
I was passing a vehicle on a 2 lane (one lane going in each direction) highway at approximately 55mph when my car engine lost power. I had to immediately get over and pull to the side of the road towing vehicle to Webster Tire and Auto in Teutopolis, IL. They originally thought it was the alternator but they said engine was knocking and needed to be replaced. I found out that there was a lawsuit for this issue and that Kia has a service campaign. Although I had searched the NTHSA website and Carfax, because I purchased the vehicle recently the only way for me to have expected the issue was for me to have contacted Kia directly or to be notified by the person who sold me the car. I was also denied a claim on this lawsuit because I had not had the service update which would have extended the warranty on the engine and fixed the knock sensor issue. This information should be readily available to consumers and owners. I had this vehicle at Walmart for an oil change and Webster tire and auto for other maintenance prior to incident and neither of those companies were aware of this service campaign.
Well renctly it been a disturbing knocking sound in my engine it started to happen month after i got my oil change and the more u push the gas the sound start getting louder. Since then i haven't drove my vehicle i been trying calling kia but they haven't give me no information and thats the only vehicle that gets me to work. No it haven't been inspected i been constantly calling kia dealership i havent got a called back.
The car all the sudden started knocking within a day no warning and no engine light, so towed to KIA dealer. Confirmed engine needs to be replaced. This is concerns as I'm reading there are known issues with this engine even causing fires. The stated that there is a product and campaign to update the sensor not that isn't working but to make it more sensitive to engine issue but her check engine never even came on and the engine is done. Kia will not cover the engine replacement even though there are many having this issue because she didn't get the sensor update done even though there is nothing when you look up her car on the site to tell her and we didn't get a notice. There is no way to track that they notified us.
The contact owns a 2015 Kia Sportage. The contact stated that while starting the vehicle, the check engine warning light was illuminated and there was a knocking noise heard. The vehicle had an engine replacement from a previous engine failure. The vehicle was taken to the dealer and the dealer inspected the vehicle and informed the contact that there were no leaks or smoke detected and reset the engine sensor. The failure recurred and the vehicle was taken back to the dealer. The dealer informed the contact that they could not perform a comprehensive diagnostic test. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 133,000.
My husband and daughter were in the car and the car lights came on and stopped working. The engine stopped working. We tried to replace the battery and starter. We took it to Kia dealership knowing I have 100,000 mile warranty on the engine. They are denying it because I didn-€™t get a recall that I didn-€™t know about. If you pull up my VIN number there are no safety recalls. I know don-€™t have a car.
While driving on the highway at 60 mph the car without warnings turned off and I could not move the steering wheel easily or even hit the breaks. luckely I was able to turn my emergency lights on which alerted the semi-truck behind me who slowed down and I was able to pull to the right lane and once I felt the car slowed down enough stepped on the emergency breaks. I attempted to turn on the car but no luck, there wasn't any warning signs. so I called my AAA to come check the batteries and/or fuel because I wasn't sure what was going on. While the AAA technichian was checking he discovered that there was no oil in the car, which was odd since I replaced the oil less than a month before and I still had 2000miles for my next service. I towed my car to Shawnee Mission Kia, as soon as they checked my VIN the service person stated that "my car is on the list for an engine recall" so he said they will inspect it and get back to me. 2 days later they came back stating that I failed to respond to an ECU software update which voids my warranty. keep in mind I never got any recall letter, and even when they mentioned it I went on the KIA website and inserted my vin and there was no recall reported. At which point decided to take it to another KIA dealer hoping to deal with level minded people, they checked my VIN# and said my car qualifies for a recall, and they will inspect and let me know. 2 days later they stated the same thing. now I have been struggling to find a car, and not sure what I need to do to get my recall granted. I am a 2 time KIA owner and this service have surely convinced me not to buy any KIA any more. any help is much appreciated.
The contact owns a 2015 Kia Sportage. The contact stated the vehicle failed to start and was towed to the dealer, where it was diagnosed with the engine needing to be replaced. The dealer informed the contact that she was responsible for the cost of the repair since she had failed to complete a recall repair of the vehicle. The manufacturer was made aware of the failure and informed the contact she was responsible for the cost of the repair because she did not complete a Product Improvement campaign. The failure mileage was 43,000.
I was driving my Sportage at 70 miles an hour on the freeway here in Fort Worth and the car died just shut off leaving me trying to control a car in the fast lane with no engine. It was hard steering and I got it over the three lanes of traffic to exit off the freeway. No power, no warning, no check engine light absolutely Nothing. Died.. Once off freeway car would not crank, lightup, turned key nothing. At least I could get the car stopped by stomping on the brakes before I caused a major accident or someone from behind ran me over causing an accident. Scared the ever living daylights out of me and I'm a guy who really doesn't scare to easily. What if it had been my wife. Worse part is I was on my way to the emergency hospital because my wife had just been admitted for a horrible infectious cat bite that is possibly going to take her hand or her life because of raging infection in her body. So, had I not been able to man handle the car I could of been laying next to her or possibly in the morgue because of this incident of the engine seizing. Besides the fact that my safety was put in jeopardy so were all the others on this busy interstate. I had to literally cut people off that we going the speed limit with me going like 60, 50,40,30,20,10 then dead. There have been no recall notices for this vehicle. I have checked your website and Kia's. Nothing which means we never got a recall notice. So, we were unaware of this potential critical accident waiting to happen. We towed to the dealer only to be told we didn't get a knock sensor detection system part put on the car. Well first of all we never got a recall notice cuz we are not listed. Second the knock sensor is just going to shut off the engine as the engine is seizing and still have the car die with no prior warning. Hyundai and Kia new about this engine problem since 2012 and has continued to use this engine all the while not caring about the publics safety to the tune of over 630,000 and counting.
Engine stalled, misfired while driving resulting in unrepairable engine damage. The engine stalled in the mid of the highway and could have led to an accident. The check engine light started to flash while i was driving. After the engine stalled, i had the car inspected by a repair shop called national tires and batteries in Zanesville Ohio and they informed me of a bulletin that was placed on the car that mentions the issue. I had the car towed to the nearest dealer and they inspected the car and confirmed that it was the same issue mentioned in the bulletin and began to replace the engine because it was still under warranty.
On 12/24/18 my 2015 Kia Sportage engine seized as I was entering the highway. The car was towed towed to the dealer. The dealer informed me that the engine needed to be replaced, but it could take a couple of months before they got a new engine. I did not get my car until mid August of 2019. When I got my car back it was consuming a lot of gas. I was not aware of the high fuel consumption until I took my car on a road trip about a month after I got my car and it was only giving me only about 200 miles for a full tank of gas on the highway. I informed the dealer of the issue, but they only asked why I had waited so long. I told them it was not apparent to me because I was only driving my car for errands. They would not check my car as it was not throwing any errors. I continued complaining and they finally did a diagnostic after which they told me I needed to replace the oxygen sensors. I had the oxygen sensors replaced, but car continued to consume too much gas. A few months later I received a recall notice for "high pressure fuel pipe may leak". I took the to the car to the dealer around late may or early June of 2021 and they conducted the recall repairs. I was also reimbursed for my out of pocket expenses for replacing oxygen sensors. After the recall repairs, my car still continued to consume too much gas. Towards the end of February 2021 the check engine light came on and I started smelling exhaust fumes inside my car. The dealer did a diagnostic on 3/8/21 and told me the catalytic converter failed, but it was out of warranty so I had to pay for the repairs. My car just reached 103K miles and has been having issues since the engine seized and was replaced. I'm on a fixed income and can't afford to pay for the repairs and now I have a car I can't drive because it has lost power and smells of exhaust fumes inside my car.
Notice that when the car is in motion or stationary, the vehicle shakes and then the engine seems to be normal again. This issue has been happening now for the past 4-5 months. I figured it had to do with the last recall that we had, but that clearly not the problem. I'm concerned that the car may shut down while I'm driving as this may cause and accident.
A D V E R T I S E M E N T S
- Hephzibah, GA, USA