This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Driving on the highway on 11/20/22, at approximately 65-70 mph, when there was a loud bang above the driver-€™s head causing the driver to become startled and swerve. The wind noise became louder and there was also a noise like something was moving on top of the sunshade. Exited the highway and pulled into a parking lot. Got out and the front sunroof had exploded and shards of glass were on top of the closed sunshade. The glass that remained was blown outward as if something inside the vehicle caused it to explode. Luckily the sunshade was closed and contained the glass or it would have come into the vehicle cabin and potential caused an accident or injuries to the occupants, and one could have been my one year old daughter. There were no cars around, no debris in the road, and not near an overpass.
The contact owns a 2021 Kia Telluride. The contact stated while driving 70 MPH, he heard an abnormal popping sound coming from the vehicle. The contact was able to drive the vehicle home and upon inspection, he discovered that the sunroof glass had exploded without incident or impact. The contact called the dealer and reported the failure. The contact was informed that a representative would call him back with more information. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was 8,137.
The contact owns a 2021 Kia Telluride. The contact stated that while driving in stop and go traffic, the sun roof shattered without warning. The contact notified all star Kia East (27700 juban rd bldg. 2, denham springs, la 70726) of the failure and was informed to bring in the vehicle for repair the next day. The next day the vehicle was taken to the same dealer and the contact was provided a loaner vehicle. The contact then received a call from the dealer and was informed that they would not repair the vehicle due to the belief that the vehicle was vandalized. The manufacturer was notified of the failure and a case was filed. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 900.
- Plaquemine, LA, USA
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- Fontana, CA, USA